5,473 questions
4 answers
I'm trying to connect to WiFi but it is only giving me the Ethernet option, how can I fix this?
I'm setting up Windows and when I try to connect to the internet, it only gives me the Ethernet cable option and not the Wireless Internet option. I'm stuck because I cannot fully set up my Windows
Windows for home | Windows 11 | Internet and connectivity
asked
2026-10-04T20:13:55.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 7.000000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
danae deniz
0
Reputation points
edited an answer
2026-10-05T00:53:08.72+00:00
Bulldog
4,765
Reputation points
0 answers
how to successfully download office 2024 on my pc
Office 2024 product key accepted but redemption ends with Service Unavailable and license does not appear in my account
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
199 questions
asked
2026-10-05T00:49:05.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Katbam Tohomdet
0
Reputation points
asked
2026-10-05T00:49:05.6166667+00:00
Katbam Tohomdet
0
Reputation points
1 answer
PIM approval is not working
I’ve been experiencing a strange issue since last night. I can deny the PIM request, but I’m unable to approve it successfully. Although the approval shows as successful, the PIM request appears again afterward.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,283 questions
asked
2026-10-05T00:47:59.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 66%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kodliwad, Ajay
0
Reputation points
answered
2026-10-05T00:48:14.9166667+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Hi, i need some help please.
Today I woke up and turned on my pc as usual. This time it sent me to a screen saying you're device ran into a problem and couldn't be repaired. I clicked enter like it said and went to command prompt after following 2 videos saying the same thing, and I…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-03T19:22:15.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 56.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Bils
20
Reputation points
commented
2026-10-05T00:46:05.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
13,200
Reputation points Microsoft External Staff
Moderator
3 answers
Spammer block.
I am not a spammer. I was just informed that a group text I wanted to send to my friends was blocked to protect people from spammers. please remove the block on my account immediately. You’re welcome to review the last twenty years or more of my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,968 questions
asked
2026-10-02T23:29:32.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 89%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
carolyn marcotte
0
Reputation points
commented
2026-10-05T00:45:26.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,460
Reputation points Microsoft External Staff
Moderator
1 answer
How unistall word then reinstall it for word 2019 home and business
I brought Office 2019 Home and business. Word will not allow me to start a new document or edit saved word documents. Excel, Outlook, PowerPoint and the other apps work. How do I correct this problem
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,254 questions
asked
2026-10-04T19:56:31.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 28.999999999999996%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kea Carlton
0
Reputation points
answered
2026-10-05T00:45:17.35+00:00
Suzanne S Barnhill
279.5K
Reputation points MVP
Volunteer Moderator
1 answer
Hacked email
My Microsoft account was hacked, I managed to get control of the account. However, there is a folder created called Email rac which is locked and cannot be deleted.
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,292 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 47%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
0 answers
3.5k Startup credits have disappeared and Subscription moved to PAYG
Hello, around 3 months ago I join the Microsoft for Startup program for my AI based startup. I was currently on the $5000 milestone with $3500 remaining this morning. This evening I decided to check my credit balance as due to my usage I should have…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,747 questions
asked
2026-10-05T00:44:13.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 95%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michael Kyriacou
0
Reputation points
asked
2026-10-05T00:44:13.0666667+00:00
Michael Kyriacou
0
Reputation points
0 answers
Microsoft Edge is taking up 35 gb of storage space.
It is as the title says, Microsoft Edge is taking up 35gb of storage space. As someone with limited space, this is far too much. I do not know why it is doing this, nor how to stop it.
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,649 questions
asked
2026-10-05T00:44:01.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 61%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lily Rosalia
0
Reputation points
asked
2026-10-05T00:44:01.0833333+00:00
Lily Rosalia
0
Reputation points
5 answers
Table of contents
I have been successfully using a customised Table of Contents for my current project. I decided to reorder some of the contents, went to update the ToC, to discover that although it still recognises the various heading levels supplied by Microsoft, it no…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,851 questions
asked
2026-10-03T19:47:41.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 99%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Judi Moore
50
Reputation points
commented
2026-10-05T00:43:20.9466667+00:00
Suzanne S Barnhill
279.5K
Reputation points MVP
Volunteer Moderator
0 answers
Microsoft Designer
I just tried to instal Microsoft Designer and was advised it is not available in this region. Is there any way around that? if not, what recommendations do you have for a replacement for Publisher? I've tried several options but not yet found one I like…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,614 questions
asked
2026-10-05T00:41:18.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 30%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brian Rope
0
Reputation points
asked
2026-10-05T00:41:18.09+00:00
Brian Rope
0
Reputation points
1 answer
cannot find subscription to Microsoft Mahjong
My yrly subscription to Microsoft Mahjong is not listed under my Subscriptions. How can I find it?
Windows for home | Windows 11 | Gaming
5,410 questions
asked
2026-10-04T23:18:21.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 31%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joan Piercy
0
Reputation points
answered
2026-10-05T00:39:38.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,965
Reputation points
Independent Advisor
1 answer
Azure VM Price Change
Price change below will be affected if we have valid Azure VM Reservation or the new price will be applied when reservation was expired?
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,029 questions
asked
2026-10-05T00:37:46.26+00:00
Handian Sudianto
7,471
Reputation points
answered
2026-10-05T00:37:58.3666667+00:00
AI answer
1 answer
problem with onedrive authentication
WE Have been in four, long chat sessions about this already. Before our last break, you left me with the following text to use in order to resume our last session: Tonight we accomplished something important: ✅ Confirmed your Microsoft account is…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,217 questions
asked
2026-10-05T00:35:27.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 90%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC2%3C/text%3E%3C/svg%3E)
CynthiaWilliams-2722
0
Reputation points
answered
2026-10-05T00:37:32.01+00:00
CynthiaWilliams-2722
0
Reputation points
1 answer
Restoring Outlook emails from Mac Time Machine Backup
I was having issues with my phone getting emails (iOS Mail) but not all of them showing up in my Outlook desktop inbox. I did some digging and it was suggested that I remove and re-add the inbox, and that did indeed fix the issue. Unfortunately, I didn't…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,674 questions
asked
2026-10-01T21:12:39.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 68%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Stacey Kerr
0
Reputation points
commented
2026-10-05T00:34:28.3333333+00:00
Stacey Kerr
0
Reputation points
1 answer
Alias email not recieving Emails
I recently changed my primary email on Microsoft and removed the old primary, i later realized i had some accounts associated with this old email, now i need to reset a password on that other account so i added that old email back as a alias but its been…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,023 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 10%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
1 answer
Impossible de se connecter à mon compte hotmail.fr APRES réinitialisation du mot de passe
Bonjour, Je suis désespéré... J'ai déjà réinitialisé mon mot de passe de mon compte hotmail.fr, j'ai reçu la confirmation sur mon compte de secours hotmail.com mais le mot de passe ne marche pas. "That password is incorrect for your Microsoft…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,968 questions
asked
2026-10-03T10:26:15.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 25%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXB%3C/text%3E%3C/svg%3E)
Xavier Brs
0
Reputation points
commented
2026-10-05T00:31:24.48+00:00
Chloe-V
13,460
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Store Wont Let Me Sign In. Because Of This I Can Not Download Minecraft Bedrock.
The screen to select my info to sign in comes up, but then a screen pops up (like it would be signing in) and then disappear. I would keep doing this over and over and nothing happening. I even selected new sign in and still same thing. Because of this,…
Windows for home | Windows 11 | Microsoft Store
3,362 questions
asked
2026-10-05T00:30:28.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 62%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mattie Booshay
0
Reputation points
answered
2026-10-05T00:30:44.16+00:00
AI answer
1 answer
365 is prompting renewal payment but it has been paid
when i login in to 365 I am prompted to renew my account before i lose all my info. However, I made the payment on 7.17.2026 and it cleared my bank account on 7.19.2026. How do I resolve this?
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,075 questions
asked
2026-07-20T05:28:26.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 95%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
justin hardee
0
Reputation points
edited a comment
2026-10-05T00:30:40.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 72%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Formerly Frustated
0
Reputation points
1 answer
Something went wrong when trying change a member to an owner in a Microsoft 365 group
I am the owner of a group, and am trying to add a member as an additional owner. I've tried two methods. In Manage Groups, under 'Owners' tab, I have clicked on the Add button. It says 'Something went wrong'. Under the Members tab, I've clicked on the…
Microsoft 365 and Office | SharePoint | For business | MacOS
Microsoft 365 and Office | SharePoint | For business | MacOS
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
466 questions
asked
2026-10-01T03:51:06.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 71%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jonathan Ridgway
0
Reputation points
commented
2026-10-05T00:30:00.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
15,860
Reputation points Microsoft External Staff
Moderator