Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,799 questions
1 answer
Hello MS il was lost my 2FA auth
Hello MS il was lost my 2FA auth Of m’y company please somebody help me
Microsoft Security | Microsoft Authenticator
asked
2026-11-05T12:06:04.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Loukouri michel ange Daligou
0
Reputation points
answered
2026-11-05T12:06:57.5933333+00:00
AI answer
2 answers
chat history disappeared
Hello I went to lunch and came back to find what I had done with Copilot in the morning was gone. Severe server-side migration failure. Current active 3-hour morning session vanished across all interfaces, and the Copilot Activity History in the…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
369 questions
asked
2026-11-05T07:27:53.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Andy Pozzoni
0
Reputation points
answered
2026-11-05T12:04:03.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,230
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook for Android Fails to Post Android Notification on Account Login Failure
When my account login expires and Outlook for Android needs a new token from the authenticator, it is just failing silently without posting an Android notification. The user only looks in the app when there is an Android notification so doesn't see the…
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
4,021 questions
asked
2026-10-31T21:38:18.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 13%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
May, Tribunal Judge Alexander
0
Reputation points
commented
2026-11-05T12:02:52.0933333+00:00
Hornblower409
18,575
Reputation points
3 answers
can not paste share link from onedrive in outlook classic
I’m unable to paste links into Outlook Classic. The links are shared from OneDrive. I have already tried uninstalling and reinstalling Office, as well as repairing the Office installation, but the issue still persists. The same issue occurs in Word and…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,149 questions
asked
2026-10-02T09:05:40.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 2%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Napat Sawangtrakul
35
Reputation points
commented
2026-11-05T12:01:45.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 41%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Schmid Kevin
0
Reputation points
2 answers
Overcharged
I purchased a package for my laptop on October 27th 2026. I see from my bank statement I was charged twice
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,707 questions
asked
2026-11-05T11:19:44.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
alexander paterson
0
Reputation points
answered
2026-11-05T11:54:20.9633333+00:00
DaveM121
945.9K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
My Windows Passkey changed after chaning my CPU
I changed my CPU about a month ago and since then it always asks me to insert a Security key to access my Passkey. I am not able to put my old CPU into my computer and it wont let me change my Passkey without the "Security key", which most…
Windows for home | Windows 11 | Accounts, profiles, and login
10,474 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Static Web App moved to another subscription is still billed to the original subscription. What happens when the original subscription is cancelled?
We moved several Azure Static Web Apps (Standard plan) from subscription A to subscription B in the same tenant, using the standard resource move. Subscription A is a CSP subscription, subscription B is under an Enterprise Agreement. The moves succeeded.…
Azure Static Web Apps
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,520 questions
asked
2026-11-05T11:20:12.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 28.000000000000004%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVI%3C/text%3E%3C/svg%3E)
Varga, Istvan Csaba (c)
0
Reputation points
answered
2026-11-05T11:49:12.52+00:00
TP
165.1K
Reputation points
Volunteer Moderator
2 answers
Locked Out of Microsoft 365 – Sole Global Administrator Unable to Complete MFA
Hello Microsoft Support Team, I am the sole Global Administrator of our organization's Microsoft 365 tenant. I am currently unable to access my administrator account because Microsoft Authenticator is registered on my old Samsung device, which has a…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,177 questions
asked
2026-11-05T11:10:59.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Abdulrhman Zaher
0
Reputation points
edited an answer
2026-11-05T11:48:04.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,900
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing access suspended with no reason given — how do we get it reviewed?
Hi, Our organization's access to Azure Artifact Signing was suspended, and we're trying to find out why and what we need to do to have it reviewed. What happened: Signing worked normally until November 1, 2026. Since then every signing request fails…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,653 questions
asked
2026-11-04T11:37:41.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 59%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yaad Suissa
0
Reputation points
commented
2026-11-05T11:47:56.4933333+00:00
Yaad Suissa
0
Reputation points
0 answers
TÔI ĐĂNG NHẬP VÀO CÁC ỨNG DỤNG KHÔNG ĐƯỢC
các ứng dụng vào thì không được rồi còn bắt mua ứng dụng nữa
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,707 questions
asked
2026-11-05T11:47:51.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 36%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
NGUYỄN HOÀNG GIA HÂN
0
Reputation points
asked
2026-11-05T11:47:51.58+00:00
NGUYỄN HOÀNG GIA HÂN
0
Reputation points
2 answers
One of the answers was accepted by the question author.
microsoft publisher no longer available, what is alternative for making a brochure?
I don't even know how to use this support. I have spent many hours on microsoft account, nowhere there did it tell me that Publisher was not supported any more, in fact my membership states it includes publisher. I have been on the phone with live tech…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,547 questions
asked
2026-11-05T04:14:25.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 38%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cindy Hooper
20
Reputation points
accepted
2026-11-05T11:44:29.09+00:00
Cindy Hooper
20
Reputation points
0 answers
I can't sign in to Azure Portal because I lost my twillio authenticator.
Request Id: ae41de78-6c12-4f66-a812-40886a69f700 Correlation Id: 01a1ab6e-cccf-775c-bfd3-6d99c57fda37 Timestamp: 2026-11-05T11:22:29.696Z I am the only administrator.. and no other verification methods available..
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,454 questions
asked
2026-11-05T11:30:59.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 44%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ניר בן-לולו
0
Reputation points
edited the question
2026-11-05T11:43:10.77+00:00
ניר בן-לולו
0
Reputation points
2 answers
Unable to join Microsoft 365 Family
Getting error message when trying to join Microsoft 365 on my Mac with family sharing link supplied by the organiser. Get error message "Sorry something went wrong". and TraceId: uupSDyjvMEaUU/uz.23.148
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
345 questions
asked
2026-09-09T01:40:21.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 47%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mal Edwards
0
Reputation points
commented
2026-11-05T11:42:33.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Janine Greyvenstein
0
Reputation points
2 answers
access to accounts
I have two accounts: an old work account and a family account, both using the same email address, but with my name written in uppercase on the family account and in lowercase on the work account. I keep receiving error 3399614466 / 7q6cl. I use Exchange…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,177 questions
asked
2026-11-05T11:11:00.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jan KETELAER
0
Reputation points
answered
2026-11-05T11:41:36.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
2,360
Reputation points
Independent Advisor
1 answer
Surface keyboard has gone faulty
Surface keyboard has started to stick, unable to speak to anyone on the issue to get a warranty replacment
Surface | Accessories | Surface Type Cover
508 questions
asked
2026-11-05T11:39:58.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 59%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Michael Tattersall
0
Reputation points
answered
2026-11-05T11:40:16.9233333+00:00
AI answer
1 answer
no output from the left channel
left channel no output and both left & right channel coming out from the right channel
Windows for home | Previous Windows versions | Devices and drivers
35,522 questions
asked
2026-11-05T11:38:10.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 8%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
mohamed elmasey
0
Reputation points
answered
2026-11-05T11:38:57.48+00:00
AI answer
0 answers
Maps: Unable to find driving route between two addresses in McAllen, Texas — NO_ROUTE_FOUND error
Problem description I am experiencing an issue with Azure Maps where I cannot obtain a driving route between two specific addresses in McAllen, Texas. The Azure Maps Route API returns a 'NO_ROUTE_FOUND' error, whereas Google Maps successfully provides a…
Azure Maps
Azure Maps
An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.
940 questions
asked
2026-11-05T11:38:45.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 61%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Soluzione Support 2
20
Reputation points
asked
2026-11-05T11:38:45.1+00:00
Soluzione Support 2
20
Reputation points
1 answer
Microsoft Store developer support inaccessible—Engage Center stuck in Chrome and Edge
I manage an existing Individual Microsoft Store developer account. I can access Partner Center and manage my published app normally. I need to open a private support case about package-flight delivery, but the support portal is inaccessible. What I have…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,734 questions
asked
2026-11-05T11:37:48.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 81%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Bauer
0
Reputation points
answered
2026-11-05T11:38:05.8566667+00:00
AI answer
2 answers
Legal Name for certification exam
Need to update my legal name for taking Microsoft exam
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,731 questions
asked
2026-04-20T20:39:27.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 35%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
ROGER LENZ
0
Reputation points
commented
2026-11-05T11:38:00.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,870
Reputation points
Volunteer Moderator
1 answer
I am unable to make payment for my pending invoices.
I am unable to make payment of my two pending invoices. On clicking on the Pay Now button,I am getting redirected to the Settle Balance page with the following messages " able to find an active payment method for this subscription. Please try again…
Foundry Tools
Foundry Tools
Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform
4,609 questions
asked
2026-11-05T09:38:21.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 57.99999999999999%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rakesh Kumar
0
Reputation points
edited an answer
2026-11-05T11:35:27.6633333+00:00
TP
165.1K
Reputation points
Volunteer Moderator