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365 defaults to my old email address. How do i change to new email as default

keeps defaulting to an old email. impacting functionality. How do i make current email the default?

Microsoft 365 and Office | Other
asked 2025-11-17T18:45:09.8733333+00:00
GARRY FOSTER 0 Reputation points
commented 2026-11-05T18:19:13.73+00:00
paul stetson 0 Reputation points
1 answer

how to fix the column type size where day, sender and subject are included.

When outlook is open, the column that lists the day, sender, subject has become extremely small type. I don't know why. How can I fix this?

Microsoft 365 and Office | Other
asked 2026-11-05T18:07:37.65+00:00
Ropp, Cindy 0 Reputation points
answered 2026-11-05T18:08:03.6633333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

microsoft publisher no longer available, what is alternative for making a brochure?

I don't even know how to use this support. I have spent many hours on microsoft account, nowhere there did it tell me that Publisher was not supported any more, in fact my membership states it includes publisher. I have been on the phone with live tech…

Microsoft 365 and Office | Other
asked 2026-11-05T04:14:25.9766667+00:00
Cindy Hooper 20 Reputation points
accepted 2026-11-05T11:44:29.09+00:00
Cindy Hooper 20 Reputation points
2 answers One of the answers was accepted by the question author.

Date Picker for Analytics

Would like an option to select a start and end date for all activity in a manager's activity report. I am asked to track my time for the previous week. This would be helpful.

Microsoft 365 and Office | Other
asked 2026-10-30T13:32:45.31+00:00
Darren Huff 20 Reputation points
accepted 2026-11-05T11:28:35.77+00:00
Darren Huff 20 Reputation points
1 answer

Can i cancel an annual subscription that get charged monthly

I have Microsoft Business premium with copilot license, the license is saying that it will get renewed on 17 July 2027. and it is annual subscription that gets paid monthly. now when i tried to cancel this subscription as this was added by an employee by…

Microsoft 365 and Office | Other
asked 2026-11-04T18:09:22.4233333+00:00
john john Pter 1,590 Reputation points
answered 2026-11-05T08:13:19.0266667+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
3 answers

Personal Outlook and Teams Unknown User attendee

Hello, My Teams Personal account is signed in using M365 Family subscription email. Every new Teams meeting automatically gains an attendee named "Unknown User" after the meeting is sent. The Unknown User resolves to <PII…

Microsoft 365 and Office | Other
asked 2026-10-29T16:29:59.14+00:00
Vincent Federico 0 Reputation points
commented 2026-11-05T07:46:44.7233333+00:00
Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator
2 answers

error when I launch my microsoft 360

can not use my microsoft 360 a pop up will be showing saying it has run into a problem

Microsoft 365 and Office | Other
asked 2026-11-05T04:52:31.65+00:00
Nathaniel Martey Laryea 0 Reputation points
edited an answer 2026-11-05T05:32:53.36+00:00
GsN5034 - IA 79,820 Reputation points Independent Advisor
1 answer

Microsoft 365 Outlook Classic

Years ago, I added several folder under my outlook. Since then I have save emails from those folder to my desktop folder. I have tried to delete the folders from the side bar of my outlook account, will no results. I right click on the folder, click on…

Microsoft 365 and Office | Other
asked 2026-11-04T20:08:01.1066667+00:00
Betty Hollis 0 Reputation points
answered 2026-11-05T02:25:20.23+00:00
Chloe-V 15,075 Reputation points Microsoft External Staff Moderator
2 answers

Why is microsoft office email opening up as a tiny little box, what happened to the full screen??

I have two desk monitors. The left side has microsoft outlook emails. When I click on it, on my right screen a tiny 1 inch square of that email opens up and I have to click on it to maximize it. WHY?? and when I respond to an email, it opens up to a…

Microsoft 365 and Office | Other
asked 2026-11-04T20:28:36.14+00:00
Lori 0 Reputation points
answered 2026-11-05T00:35:26.0466667+00:00
Manoel Barros 23,275 Reputation points Independent Advisor
2 answers

Office 365 apps are not opening

just a few days ago none of my Office 365 apps are opening. I'm using Windows 10.

Microsoft 365 and Office | Other
asked 2026-11-03T20:32:12.4633333+00:00
Gene Davis 0 Reputation points
answered 2026-11-05T00:02:18.1+00:00
Lester Bernard Reyes 86,725 Reputation points Independent Advisor
1 answer

I have Purchased a New Asus Expertbook P1 laptop and it comes with a life time subscription of Microsoft Office 2024 but I am not able to download and install it and It is not even coming on my microsoft account subscription tab. Please help

I have Purchased a New Asus Expertbook P1 laptop and it comes with a life time subscription of Microsoft Office 2024 but I am not able to download and install it and It is not even coming on my microsoft account subscription tab. Please help

Microsoft 365 and Office | Other
asked 2025-08-07T03:14:26.5833333+00:00
Varun Kumar 20 Reputation points
commented 2026-11-04T18:04:58.6266667+00:00
Rahul Ravi 0 Reputation points
1 answer

cannot send or receive email

cannot send or receive emails in Outlook. Account is does not show as disabled in M365

Microsoft 365 and Office | Other
asked 2026-11-04T17:04:57.02+00:00
Krista Anderson 0 Reputation points
commented 2026-11-04T17:44:57.81+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
1 answer

screen freezes immediately after startup

As soon as I log into any office program a window appears in the middle and freeze the program, also next to my profile is a yellow triangle with a red border, guessing that has significance. since I cannot open office, I cannot find out what is wrong.

Microsoft 365 and Office | Other
asked 2026-11-04T17:28:28.3633333+00:00
Christopher Pflaume 0 Reputation points
commented 2026-11-04T17:42:28.3+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
1 answer

I bought office 2024 for my iPad and it wont install. If it wont work I want my money back

I click on “Install” and it does nothing. If I cannot install the $179 product I bought, I will seek a refund.

Microsoft 365 and Office | Other
asked 2026-11-04T16:32:25.65+00:00
Jeff Spencer 0 Reputation points
answered 2026-11-04T17:19:44.2233333+00:00
paulr0511 49,745 Reputation points Independent Advisor
2 answers

Talk to a live person

I have been trying to talk to a live agent for over an hour. Why is this so hard? PLEASE someone call me!!! Cheryl Richey Moderator note: personal info removed

Microsoft 365 and Office | Other
asked 2026-11-04T15:56:51.53+00:00
Cheryl Richey 0 Reputation points
answered 2026-11-04T17:03:10.23+00:00
Bulldog 5,520 Reputation points
3 answers

SEARCH FUNCTION

Why is that we have AI apps that can scour every corner of the internet is mere seconds but Windows Search Function cannot perform a search on my desktop??

Microsoft 365 and Office | Other
asked 2026-11-03T21:15:38.9833333+00:00
DK 0 Reputation points
answered 2026-11-04T15:52:47.6566667+00:00
John DeV 171.1K Reputation points Independent Advisor
1 answer

Cancel an accidental second trial subscription

When i entered the card information for trial subscription to Office 365, Microsoft switched me to my wife's Microsoft account and caused me to enter the card information again, which resulted in a second trial subscription, for my wife, which was…

Microsoft 365 and Office | Other
asked 2026-11-04T15:23:53.3233333+00:00
Naum Morgovsky 0 Reputation points
answered 2026-11-04T15:24:53.5966667+00:00

AI answer

1 answer

how are documents to be saved to the desktop automatically?

how are documents to be saved to the desktop automatically?

Microsoft 365 and Office | Other
asked 2026-11-03T15:58:09.9666667+00:00
Ann Baker 0 Reputation points
answered 2026-11-04T14:54:08.12+00:00
Adeel Khan 250 Reputation points
2 answers

I paid for Office 2019 but it is not working and when I try to install it again ir also installs 365 which I do not want and I cant get back to 2019 working

I paid for Office 2019 but it is not working and when I try to install it again ir also installs 365 which I do not want and I cant get back to 2019 working. I get an error message that I need a subscription

Microsoft 365 and Office | Other
asked 2026-10-26T18:31:07.12+00:00
Cherille Berman 0 Reputation points
commented 2026-11-04T10:50:41.3+00:00
Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator
3 answers

Office 2021

I lost the use of my stand alone version of Office 2021 over night. I've followed the guidelines found online to resolve the issue to no avail. Microsoft will not allow reinstalling that same licensed product because they no longer support it with…

Microsoft 365 and Office | Other
asked 2026-10-27T18:15:19.7733333+00:00
Johnnie Hackett 0 Reputation points
commented 2026-11-04T10:48:40.3333333+00:00
Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator