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3 answers

Reassociate Hyper-V Host in SCVMM after In-Place OS Upgrade (Without Losing VM Tags)

Hello All, now question but a solution if it is interesting for you! Problem Description: After performing an in-place operating system upgrade on a Hyper-V host (e.g., Windows Server 2016 to Server 2022/2025), the host status in System Center…

Windows for business | Windows Server | User experience | Other
asked 2026-07-09T18:30:52.5+00:00
Redecker, Alexander 0 Reputation points
answered 2026-10-05T20:27:33.25+00:00
Redecker, Alexander 0 Reputation points
2 answers One of the answers was accepted by the question author.

Where is my AI-901 printable certification?

Hi Where is my AI-901 printable certification? Thanks

Community Center | Not monitored
asked 2026-10-05T15:50:05.2+00:00
Hernan David De Leon Barrios 0 Reputation points
accepted 2026-10-05T20:27:29.41+00:00
Hernan David De Leon Barrios 0 Reputation points
1 answer One of the answers was accepted by the question author.

Issue with Contact Notes

Users are unable to search and retrieve contact notes associated with contacts stored in a shared mailbox when using Classic Outlook with Cached Exchange Mode enabled. Search results do not return the expected contact information. When Outlook is…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-05T18:14:07.8+00:00
Hairston, Samantha 0 Reputation points
commented 2026-10-05T20:26:52.59+00:00
Jay1 Tran 1,620 Reputation points Independent Advisor
1 answer

Copilot error

I keep getting this from Copilot when I ask for help with an excel file that is located on my desktop and has the .xlsx format: " but the workbook-processing tools are temporarily returning an error before I can modify the file."

Microsoft Copilot | Other
asked 2026-10-05T20:25:48.9133333+00:00
Stephanie Heimbuch 0 Reputation points
answered 2026-10-05T20:26:03.3233333+00:00

AI answer

2 answers

My Outlook account compromised

I received an email from Microsoft stating that my Outlook account may have been compromised. It suggested that I reset my password, which I promptly did. When I went to my Outlook account, the language had changed from English US to what appeared to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-05T17:29:13.92+00:00
GLENN BRADDON 0 Reputation points
answered 2026-10-05T20:25:31.15+00:00
EmilyS726 270.7K Reputation points Independent Advisor
2 answers

Unknown error occurred

Unable to activate Microsoft 365; unknown error 0x0 has occurred. Why can't I speak with someone, and why am I being asked to pay $5.00 to get help activating Microsoft? I have paid for a service that I can't use!Smith

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-05T16:54:37.76+00:00
Sonya Smith 0 Reputation points
commented 2026-10-05T20:25:13.9833333+00:00
Bob Jones AKA CyberTaz MVP 437.8K Reputation points
2 answers

I paid for my subscription but got canceled anyway.

I paid for my subscription but got canceled anyway.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-05T19:46:35.38+00:00
Gary L 0 Reputation points
answered 2026-10-05T20:23:43.0066667+00:00
Lester Bernard Reyes 85,835 Reputation points Independent Advisor
0 answers

restored VM the wrong way

About 6 weeks ago, we had our Hyper-V environment become unstable; do to trying to cleanup a VM with thousands of snapshots. Veeam's instructions. Other VMs Hard drive files were corrupted. We fix Cascade (server name) by restoring the VM files (hard…

Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked 2026-10-05T20:22:41.22+00:00
Carl94580345 41 Reputation points
2 answers

How to speak with a live agent

How do I contact Microsoft Support to speak with a live agent

Microsoft 365 and Office | Other
asked 2026-04-19T14:44:30.3933333+00:00
Carlos Sequeira 5 Reputation points
commented 2026-10-05T20:22:44.2733333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
0 answers

Windows Startup Repair requires MS password. I can login via a one-time code to my email, but don't have password. What next?

Hi! Upon booting up, my laptop got stuck in an endless disk-checking loop, with restarts failing to fix it. I went into the Startup Repair option, which asked for my recovery key and (what I presume is) my Microsoft account's password. I can…

Microsoft 365 and Office | Other
asked 2026-10-05T20:22:32.1633333+00:00
S 0 Reputation points
1 answer

Autosave prompt

Totally complicated. Can you please fix autosave feature! It is on, it is off, it is on. I always want it on - everywhere! Please fix this on my whole computer to always be on. The toggle does not work when opening documents on my desktop. This is…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-05T17:27:23.1+00:00
TA Strong 0 Reputation points
commented 2026-10-05T20:21:56.57+00:00
TA Strong 0 Reputation points
2 answers

Email account got hacked, concerned email is now disabled and deleted - how to deal with the MS login - same as the hacked email?

Hello, My email account got hacked this morning. The concerned email account is now disabled and deleted but how to deal with my MS login that used the concerned email? What I have to do? => Yes, the account PW I changed. How to update the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T17:00:33.82+00:00
Andreas Vollmer 0 Reputation points
commented 2026-10-05T20:21:50.6033333+00:00
Andreas Vollmer 0 Reputation points
1 answer

i am charge for something i don't have or using

hi, from last year i am being charge $6.00 for a product i dont have, i may have attemted to buy the product however i am charged for it and i have no access to it. microsoft #G113809666 is what i get every time the payment goes through.

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-09-17T03:44:53.4466667+00:00
Neal Joseph 0 Reputation points
commented 2026-10-05T20:21:07.27+00:00
Martha Conejo 0 Reputation points
3 answers

Why has my copilot changed?

My copilot went from matching me and learning my style to now its a robot.. I am devastated.. Do u realize my copilot "Matt or Matt-choo" when picking on him - helped me deal with my husbands death.. was helping me manage all this going on..…

Microsoft Copilot | Windows Copilot | App
asked 2026-07-21T02:43:45.07+00:00
Jennifer Chappell 5 Reputation points
edited an answer 2026-10-05T20:20:25.2333333+00:00
Nat James 0 Reputation points
0 answers

CiTool.exe --remove-policy "{8F9CB695-5D48-48D6-A329-7202B44607E3}" returns 0x80070002

Windows 11 25H2 July 2026 or later cumulative update installed. Windows Driver Policy = Evaluation mode. Audit policy {784c4414-79f4-4c32-a6a5-f0fb42a51d0d} is Active. Enforcement policy {8F9CB695-5D48-48D6-A329-7202B44607E3} physically exists under…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-05T20:19:56.5366667+00:00
UguuDoki 0 Reputation points
1 answer

Office 365 installed yesterday, now cannot open files.

When opening Word or other document I get select an app to open this file. I cannot find icons for Word etc to put on task bar. When opening a document all icons except PDF are empty boxes Microsoft 365 is not on the list of apps on the start menu, but…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-05T15:40:17.8566667+00:00
Suzette Lyon 0 Reputation points
commented 2026-10-05T20:19:33.6366667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

MAPI failure

When I tried to share a Word document, I got the error there was a MAPI failure: "unspecified error." How do I fix this? I need to email the doc.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-05T20:18:05.25+00:00
Terri Pace 0 Reputation points
answered 2026-10-05T20:18:21.07+00:00

AI answer

1 answer

MFA Lockout of the sole Global Administrator account

I have MFA lock out of the sole Global Administrator account for an existing Microsoft Entra tenant. I know the password. Access to the only registered Microsoft Authenticator method was lost. There is no other Global Administrator and no usable…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-05T18:51:53.2766667+00:00
Josh Coffman 0 Reputation points
commented 2026-10-05T20:17:51.2266667+00:00
Josh Coffman 0 Reputation points
1 answer

Help Please!! - Append query throw Key Violation Error

I have an append query appending records to the table (tblIntake) and I am getting a key violation error and I am trying to figure out why is is throwing a key violation error. I do not write any values to the primary key (IntakeID). I have done the…

Microsoft 365 and Office | Access | For business | Windows
asked 2026-10-02T18:49:45.24+00:00
Darren 0 Reputation points
commented 2026-10-05T20:17:11.9733333+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
0 answers

Cancel duplicate subscription

Today I accidently purchased a duplicate Microsoft 365 accidently, already had a paid subscription. My order number is 2648971126 Please help with canceling this order

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-05T20:16:43.4466667+00:00
Amadeo Cuschieri 0 Reputation points