1,872,351 questions

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3 answers

Help with One drive

I have an old computer and it won't let me update. So I can't get to my one drive. Whenever I try to get on a system that's like, am I church, I can't get on because they have their own system. How can I get on OneDrive? I have things I need.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-04T20:00:49.5+00:00
Lora Broehm 0 Reputation points
answered 2026-10-04T20:46:06.63+00:00
John Jefferson Doyon 88,920 Reputation points Independent Advisor
4 answers

Windows 11 Pro for Workstations deactivated.

I don't use this laptop much and it's been a month or so since I've been on it. June 17th of this year I upgraded from 11 Home to 11 Pro for Workstations through the official Microsoft process in Windows. Everything went fine. Today I booted it up and I…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-04T15:21:50.2066667+00:00
iggy 0 Reputation points
commented 2026-10-04T20:44:16.3166667+00:00
Neil D 34,350 Reputation points Volunteer Moderator
2 answers

Not Able to high light text with mouse in MS word

Not able to high light text with mouse in MS word. I am able to do this with the rest of my apps

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-04T19:59:19.3+00:00
Brendon James Gilroy 0 Reputation points
edited an answer 2026-10-04T20:43:37.7033333+00:00
John Jefferson Doyon 88,920 Reputation points Independent Advisor
3 answers

How to fix critical error message and cannot boot into windows 11. Updated chipset driver. Crashed. Deleted driver. Now Stuck.

I've already bought a sleeve and backed up the SSD, and I still have the original windows 11 USB. I can get to install and it will load to a various %s but always stalls. And obviously cant repair itself through any other troubleshooting thus far.

Windows for home | Other | Recovery and backup
asked 2026-10-04T04:18:23.26+00:00
tanner stegman 0 Reputation points
answered 2026-10-04T20:43:17.1833333+00:00
tanner stegman 0 Reputation points
0 answers

Surface 3 pro, 128gb. upgradeability

Surface 3 pro, 128gb. What can it be upgraded to. Anything?

Surface | Surface Pro | Performance and maintenance
asked 2026-10-04T20:42:38.1233333+00:00
SCOTT BREUNIG 0 Reputation points
2 answers

continue using Publisher

Can I continue using Publisher after MS stops supporting it?

Microsoft 365 and Office | Publisher | For home
asked 2026-10-04T16:08:51.4566667+00:00
Roger Joyner 0 Reputation points
answered 2026-10-04T20:36:31.6966667+00:00
Marcin Policht 109.7K Reputation points MVP Volunteer Moderator
3 answers

I'm trying to connect to WiFi but it is only giving me the Ethernet option, how can I fix this?

I'm setting up Windows and when I try to connect to the internet, it only gives me the Ethernet cable option and not the Wireless Internet option. I'm stuck because I cannot fully set up my Windows

Windows for home | Windows 11 | Internet and connectivity
asked 2026-10-04T20:13:55.04+00:00
danae deniz 0 Reputation points
answered 2026-10-04T20:34:15.22+00:00
Horace Wiggins 535 Reputation points
1 answer

Two Blue Screens

I got two blue screens throughout the afternoon with an error 0xc000007b, and the wifi does nothing but connect and disconnect all the time. The drivers are up to date, and the router is fine. The problem is that error, u do not know the meaning and it…

Windows for home | Other | Performance and system failures
asked 2026-10-03T22:16:19.3+00:00
rodrigo martin martinez 0 Reputation points
commented 2026-10-04T20:34:12.4733333+00:00
rodrigo martin martinez 0 Reputation points
0 answers

My account has been locked

I am trying to play Minecraft Dungeons and when I go to sign into my Microsoft account it says I'm locked and have to due it through a browser. I do that and I verify I am human. It says account has been unlocked, I hit the continue button and it…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T20:32:59.1033333+00:00
Daniel Bond 0 Reputation points
1 answer One of the answers was accepted by the question author.

I didn’t receive my minecoins I got from Bing rewards

3 days ago I purchased 330 minecoins for 2000 reward points. When the process was put in to get them, it told me to wait up to 24 hours. It’s been 72 and I’m wondering where they went or when I’ll get them.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,463 questions
asked 2026-10-04T20:11:41.7533333+00:00
Madison Polk 0 Reputation points
accepted 2026-10-04T20:31:10.7333333+00:00
Madison Polk 0 Reputation points
1 answer

One note syncing not working at all, I’ve tried everything

My one note desktop wasn’t letting me add new notebooks so I made some on the one note on my iPad. The notebooks wouldn’t sync so I signed into my OneNote online and I could see the notebooks that I had made. I’ve tried deleting the cache, uninstalling…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-04T20:29:41.5933333+00:00
Lucia Oduro 0 Reputation points
answered 2026-10-04T20:30:01.08+00:00

AI answer

0 answers

Missing chats from legacy CoPilot's PROJECTs feature in new CoPilot app

All my chats stored in https://copilot.microsoft.com/ were not migrated (yet) to the new https://copilot.cloud.microsoft/ environment. This applies for the (iOS) apps as well: I have two apps - the legacy CoPilot app showing my older chats in a PROJECTS…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-04T20:23:24.61+00:00
Russell Green 0 Reputation points
1 answer

Sole Global Administrator locked out due to MFA – Data Protection / Tenant Recovery required

I am the sole Global Administrator of the Microsoft 365 / Microsoft Entra tenant associated with the domain kpzkosz.com. My administrator account is [[Moderator note: personally identifiable Information removed]@kpzkosz.com]. I know my password and it is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-04T18:38:26.4766667+00:00
Przemysław Lipka 0 Reputation points
commented 2026-10-04T20:22:39.8866667+00:00
Przemysław Lipka 0 Reputation points
0 answers

Custom domain verification fail

Hello, I created my first Microsoft Entra tenant for a new business. When I tried to add my custom domain, verification failed. The portal displays: “Unable to verify domain name. Ensure you have added the record above at the registrar, and try again in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-04T20:22:10.1266667+00:00
Muhammad Bangash 0 Reputation points
2 answers

How do I create a Lead in a call que? I only see an option to add an Authorized User.

I am trying to add a Lead person to a call cue but I only get an option to add an Authorized User. How do I go about creating a Lead?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-10-02T14:39:06.58+00:00
Kay K 0 Reputation points
commented 2026-10-04T20:18:47.11+00:00
Ruby Nguyen 2,805 Reputation points Independent Advisor
0 answers

Problem with a Minecraft cape code

Around the time that the Home Cape and the Menace Cape were being distributed, I was able to get the code for both and redeem them. It went through, but the items never showed up on my account. I checked both versions of the game and went to the…

Windows for home | Other | Gaming
asked 2026-10-04T20:18:22.7533333+00:00
Water Lemons 0 Reputation points
1 answer

Minecraft Bedrock Edition on PC crashing after loading at 51%

Every time I load up Minecraft Bedrock Edition, the game keeps crashing, like the game will pop out, but when it gets in and starts loading, it stops at 51%. How do I fix it?

Windows for home | Windows 11 | Gaming
asked 2026-10-04T20:17:27.5466667+00:00
Angel Garcia 0 Reputation points
answered 2026-10-04T20:17:39.33+00:00

AI answer

3 answers

Minecraft Purchase

I currently have some cash saved up to buy minecraft. However, I want to purchase minecraft in a way that I dont have to buy it again when I switch devices. I was hoping that as long as I login to microsoft with the same account i purchased it on, I'd…

Windows for home | Other | Gaming
asked 2025-12-22T21:57:04.17+00:00
Darkest Entity 5 Reputation points
answered 2026-10-04T20:14:28.36+00:00
Dilpreet Singh 0 Reputation points
0 answers

How unistall word then reinstall it for word 2019 home and business

I brought Office 2019 Home and business. Word will not allow me to start a new document or edit saved word documents. Excel, Outlook, PowerPoint and the other apps work. How do I correct this problem

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-04T19:56:31.8866667+00:00
Kea Carlton 0 Reputation points
edited the question 2026-10-04T20:13:32.9833333+00:00
Erland Sommarskog 137.6K Reputation points MVP Volunteer Moderator
1 answer

Disable Hello PIN

Whichever medium (Copilot or remote tech support). With Copilot several hours during the last Three Days, this AI is Stupid, as for remote tech support, out of 2 sessions today, neither tech assoc. sent the session recover info., each made a change(s),…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-10-04T01:37:07.0833333+00:00
Kevin M. Wilson 0 Reputation points
commented 2026-10-04T20:13:06.4466667+00:00
EmilyS726 270.5K Reputation points Independent Advisor