A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
If the Minecoins reward has not arrived after 72 hours, check the reward directly in Microsoft Rewards order history first:
- Sign in to the Rewards page.
- Select Redeem > Order history.
- Find the Minecoins order.
- Look for Get code, View code, Order Details, or Resend.
The code or reward details can sometimes be available there even if the email was not received.
If the order still shows processing/in progress or there is no code available after 72 hours, contact Microsoft Rewards Support. Community support cannot verify or resend rewards.
Also check the primary email address on the Microsoft account, including spam/junk folders, because the confirmation email is sent there.
Possible reasons for delay or cancellation include:
- the reward is out of stock or unavailable
- redemption was attempted while using a VPN
- redemption was attempted in a different region than the account’s sign-up region
- a VoIP phone number was used instead of a mobile or landline number
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