6,142 questions
6,142 questions with Windows for home | Windows 10 | Windows Hello, lock screen and sign-in tags
2 answers
Password login issue
I am unable to log into my Microsoft computer. I tried my pin with no luck. Please help
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-18T02:00:28.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 75%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Noreen Garcia
0
Reputation points
commented
2026-09-19T08:27:32.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,020
Reputation points Microsoft External Staff
Moderator
1 answer
windows sign in
i want to change my sign in password but i dont know how to. Can you please show me how
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-19T08:00:40.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 25%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Derrick Mwangi
0
Reputation points
answered
2026-09-19T08:26:12.5066667+00:00
ApexNáV
360
Reputation points
2 answers
i am not able to cancel my system opening password
i am not able to cancel my system opening password
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-19T05:53:44.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 68%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
D Chandrasekhara Reddy
0
Reputation points
answered
2026-09-19T06:29:36.8066667+00:00
DaveM121
932.4K
Reputation points
Independent Advisor
3 answers
Remove obsolete email
I owned a domain for more than 20 years. It renewed every March and I spent the year between March 2024 and March 2025 moving off it completely. I no longer have access to it. The one place I cannot seem to kill the old profile is on Microsoft Windows.…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-12T17:04:03.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kristin Brown
0
Reputation points
commented
2026-09-18T15:36:27.29+00:00
Kristin Brown
0
Reputation points
2 answers
I can't sign in to my microsoft account through my lenovo administrator
So, for context, I got this hand me down laptop from my aunt. and this laptop is 2017 hardware. I tried several times for these past months, nothing worked. I tried to change my password over and over still can't, i tried using authenticator microsoft…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-17T03:48:25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 95%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Aulia Zahra
0
Reputation points
answered
2026-09-17T08:17:22.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,660
Reputation points Microsoft External Staff
Moderator
1 answer
I am trying to login to my computer but it uses my discontinued email.
My computer login uses my discontinued Shaw webmail and I am unable to change to my email and password. How do I resolve this?
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-12T17:11:39.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 0%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Joanne Webber
0
Reputation points
commented
2026-09-16T03:34:26.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,035
Reputation points Microsoft External Staff
Moderator
1 answer
How to get into the home screen
When I turn on the laptop, it automatically shows the welcome page. Then when I click on User Sign In, it blinks to my home screen and then back to the welcome screen. I press the power button to reset it. But it still doesn't work. I have very little…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2025-10-10T18:27:31.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
tasnim biva
5
Reputation points
commented
2026-09-15T16:59:02.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 71%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dorothea Allen
0
Reputation points
1 answer
Prism launcher sign-in issues
When i was signing my own microsoft account to prism launcher, the account struggled to sign in into prism launcher. Even we switched family accounts but it still dosen't work, it says "Authentation Failed. This Account Does Not Have Xbox Live…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-14T01:39:40.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
DHAANISH SHAREEF
0
Reputation points
commented
2026-09-15T13:37:49.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
12,570
Reputation points Microsoft External Staff
Moderator
6 answers
No log in local account win 10
Can't log in to windows 10 local account. Can't use safe mode. System wanted setup drivers but wouldn't specify
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-08T23:50:56.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPY%3C/text%3E%3C/svg%3E)
Pierre-Yves Bostock
0
Reputation points
commented
2026-09-15T01:01:59.44+00:00
Pierre-Yves Bostock
0
Reputation points
2 answers
How do I get past this issue: Keep being asked for a PIN to log in & use Office products, but I have never set one up and don't have one?
I have a 5 device subscription to Office 365 and use it on 2 devices. I have downloaded it to a 3rd device but when I attempt to open Excel or Word it wants me to sign into Microsoft. I do this but get stuck as although I have used my password and…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 9%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
2 answers
how to remove administrative account
do not want signin option when loggig into my computer
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-13T21:37:24.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 78%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
jim friedman
0
Reputation points
answered
2026-09-13T22:16:36.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
123.6K
Reputation points
Independent Advisor
1 answer
locked out of my laptop
microsoft kept prompting me to reset mt laptop. I didnt and It was done by microsoft with out my consent. Now Im on the blue screen and it wants a password which I never set up and now I cant get access to my laptop. Ive reset my microsoft password but…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-11T02:10:13.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
PAUL CURRAN
0
Reputation points
answered
2026-09-11T03:52:50.35+00:00
GsN5034 - IA
77,085
Reputation points
Independent Advisor
2 answers
Window closes when trying to enter my password to setup windows hello
Good Morning I am having issues when trying to setup my Windows Hello. When it asks for my password when I enter the 5th character of my password the entire window closes. I have also noticed that I have not been able to setup passkeys there always…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-08T12:34:17.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Matt Glaziner
0
Reputation points
answered
2026-09-10T10:47:12.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
179.4K
Reputation points
Independent Advisor
2 answers
How to log in to my computer (forgot pw is not an option)
I need to speak with a live agent about a Windows laptop password problem. I cannot access my Acer Aspire V14 Touch laptop. There is no "Forgot Password" option on the Windows login screen. I have already reset my Microsoft password, but the…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 97%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
4 answers
for trubleshooter fix
why it my camera are not working what is the problem with my phone camera are not in the biometric i fill the form plz fill it
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-05T02:18:52.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 80%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
MAHADEV KAMBLE
0
Reputation points
commented
2026-09-09T10:45:09.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,930
Reputation points Microsoft External Staff
Moderator
2 answers
Can’t remove sign in pin
When I open my pc it ask for a pin. I went to settings to remove the pin but the option to remove the pin isn’t active. Won’t let me remove my pin
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-08T19:29:21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 43%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
Ryan Oberle
0
Reputation points
answered
2026-09-08T20:05:04.5733333+00:00
EmilyS726
267.8K
Reputation points
Independent Advisor
1 answer
Finger Print and pin won't work to sign in to laptop error code 0x080090027
When I try ti use my finger print it takes me to the pin which it won't except so I have to use my password. However, recently my laptop has been taking ages to get to the password page or is just stuck as a blank screen saver when i turn it on waiting…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-06T21:07:26.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 61%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nia Flanagan (MSci Geol & Phys Geog)
0
Reputation points
commented
2026-09-08T00:16:40.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,970
Reputation points Microsoft External Staff
Moderator
3 answers
Cannot set up or use Windows Hello Face
I recently reinstalled Windows due to some issues, and now I am unable to use the Windows Hello Face authentication method. I tried tweaking lots of security settings in UEFI as well, using 3rd party tools to update drivers, getting all the updates, etc.…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-08-30T19:57:09.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 8%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Max Turchenko
0
Reputation points
commented
2026-09-08T00:13:50.47+00:00
Clary-N
16,020
Reputation points Microsoft External Staff
Moderator
2 answers
We can't sign into your acccount - This problem can often be fixed by signing out of your account and then signing back in. If you don't sign out now, any files you create or changes you make will be lost.
Happened when I was restarting the PC after it froze on the welcome screen following an update.
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-06T23:15:59.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ahyan Amin
0
Reputation points
answered
2026-09-07T02:16:44.46+00:00
GsN5034 - IA
77,085
Reputation points
Independent Advisor
2 answers
I mistakenly locked my pc using find device how can i unlock it
I mistakenly locked my pc using find device how can i unlock it
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-06T12:56:07.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYK%3C/text%3E%3C/svg%3E)
Yakubu Kabiru
0
Reputation points
edited an answer
2026-09-06T13:32:24.1066667+00:00
DaveM121
932.4K
Reputation points
Independent Advisor