4,513 questions
0 answers
I got a false suspension on XBOX for my gamerpic. for the SECOND TIME
Hello, my custom profile picture was automatically flagged and removed, resulting in an account restriction. The image is completely benign and family-friendly—it is simply a photo/meme of a cat eating Ruffles potato chips in front of the Teletubbies…
Windows for home | Other | Gaming
asked
2026-11-06T00:49:40.6533333+00:00
Sonicboylinden
20
Reputation points
edited the question
2026-11-06T01:13:52.24+00:00
Sonicboylinden
20
Reputation points
0 answers
Unlock the my problem
Здравствуйте! Мой Xbox-аккаунт получил постоянную блокировку 09.08.2024. Я могу войти в Microsoft Account, но не могу войти в Xbox. На странице Enforcement отсутствует кнопка апелляции. Прошу объяснить, существует ли возможность дополнительного…
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-05T14:31:31.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 12%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Данил Денчик
0
Reputation points
edited the question
2026-11-05T16:07:11.09+00:00
Gérard Oomens
133.6K
Reputation points
Volunteer Moderator
1 answer
Minecraft multiplaying
Heyy, Could someone please help me? I have been trying for years now and I am not able to play minecraft in multiplayer or realms mode and I am wondering why. The block just says that it's unavailable and check settings and nothing else. I just deleted…
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-05T15:11:33.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 31%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aino Santanen
0
Reputation points
answered
2026-11-05T15:13:05.82+00:00
AI answer
2 answers
Unknown Xbox game pass charge
I’ve been charged for an Xbox game pass and I don’t have a subscription. None in my household has
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-04T16:23:42.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 67%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Giovana Rodriguez
0
Reputation points
answered
2026-11-05T13:01:48.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,580
Reputation points Microsoft External Staff
Moderator
2 answers
I was charged double on my bank account for xbox subscription need refund
I was charged double on my bank account for xbox subscription need refund
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-04T16:13:14.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 46%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
J.R. Chadis
0
Reputation points
answered
2026-11-05T09:31:34.14+00:00
Carl-L
24,580
Reputation points Microsoft External Staff
Moderator
1 answer
I have bought a game and i can’t log in to it I have errors like 0x80048820 and more…
Dear microsoft employee, Sunday 25 oktober I bought a game named Minecraft for 29,99 euros I could play for 2 days and after I couldn’t log in on Minecraft and I had errors like: 0x8007003B 0x8000000D 0x80048820 And I couldn’t play Minecraft…
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-04T14:07:14.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 69%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Arne Vanmeirhaeghe
0
Reputation points
commented
2026-11-05T09:04:18.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,475
Reputation points
Independent Advisor
2 answers
How do I contact a person under xbox support
I made a purchase of game pass ultimate around the end of last month and I used thr prompt to redeem the code on accident I wanted to look for a way to contact someone who could actually help me with my problem but it seems all I can get out of xbox is…
Windows for home | Other | Gaming
4,513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
Error messages missing app.dll files
Sorry guys, i am running round i circles with this one. I keep getting these error messages, one after the other. It mentions gamebar.exe vccorlib140_app.dll vcruntime140_app.dll vcruntime140_1_app.dll msvcp140_app.dll I mainly run msfs flt sim 2020 and…
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-04T16:18:10.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 45%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tony Platt
0
Reputation points
answered
2026-11-05T01:53:38.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,785
Reputation points Microsoft External Staff
Moderator
1 answer
xbox game pass
i accidentally bought xbox game pass for my pc and i didnt download any games can i get a refund please?
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-05T00:36:25.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 49%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQF%3C/text%3E%3C/svg%3E)
Quinn foster
0
Reputation points
answered
2026-11-05T00:36:37.4166667+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
I got a false suspension on XBOX for my gamerpic.
I got a enforcement/suspension for my gamerpic. All it was it a CAT eating the chips RAFFLES in FRONT of the kids tv show TELETUBBIES HOUSE. AND I MADE THIS GAMERPIC.
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-03T12:29:02.4733333+00:00
Sonicboylinden
20
Reputation points
accepted
2026-11-04T21:49:25.81+00:00
Sonicboylinden
20
Reputation points
1 answer
One of the answers was accepted by the question author.
So my little brother was on my laptop and got my microsoft account hacked inclding my minecraft acount
I really need my minecraft account back Im begging pls is there any possible way to get it back im already running games on a 4gb laptop which means im playing minecraft with .4 gb in totally most of them time and i cant ask my mom to buy the game again…
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-04T03:46:21.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 52%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Ethan Carrero-Olaseni
20
Reputation points
accepted
2026-11-04T15:21:37.8666667+00:00
Ethan Carrero-Olaseni
20
Reputation points
3 answers
I have 2 xbox profiles on 1 email address.
When i sign into my xbox console, i get my main profile with gamerscore etc. However, when i try to sign into my app on a tablet with the same email/password, i get an empty profile with 0 gamerscore, no subscriptions, games. I played World Of Warcraft…
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-01T14:28:38.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 7.000000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Allan Park
0
Reputation points
answered
2026-11-04T13:43:38.1366667+00:00
Carl-L
24,580
Reputation points Microsoft External Staff
Moderator
2 answers
Can Xbox profile and purchases be separated from a parent’s Microsoft account?
My Xbox profile was created years ago using my mother’s personal Microsoft account, which she still uses for her Hotmail email. We both want her to keep her existing Hotmail address and Microsoft account, while I move the Xbox profile, gamertag,…
Windows for home | Other | Gaming
4,513 questions
asked
2026-10-31T01:25:30.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 84%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jonathan Ridley
0
Reputation points
answered
2026-11-04T07:05:45.5066667+00:00
Carl-L
24,580
Reputation points Microsoft External Staff
Moderator
1 answer
Apparently, i dont own MINECRAFT anymore!
I woke up today and tried launching minecraft, But when i did, it said account error or something like that. AND when i checked microsoft, It tells me to buy the game now. AND before any geek starts telling things, YES i am logged into the same microsoft…
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-04T05:45:35.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 87%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2%3C/text%3E%3C/svg%3E)
2012wild
0
Reputation points
answered
2026-11-04T06:29:05.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
107K
Reputation points
Independent Advisor
3 answers
Gaming charges not mine
I'm getting continuing charges for gaming. NOT MINE No children in household. How do i stop charges?
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-03T15:16:41.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dianna Woolley
0
Reputation points
answered
2026-11-04T06:26:10.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
15,605
Reputation points Microsoft External Staff
Moderator
1 answer
Unauthorized robux purchases
I was notified by Microsoft of suspicious activity on my account. At just about this same time, someone made $300+ purchase of Xbox Robux. I don’t own an Xbox and I am the only person on my account (until I got hacked). Within a few hours, I requested…
Windows for home | Other | Gaming
4,513 questions
asked
2026-06-07T20:53:59.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Marshall
0
Reputation points
commented
2026-11-03T21:32:29.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 92%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERZ%3C/text%3E%3C/svg%3E)
robert zol
0
Reputation points
1 answer
How to get my account back
I made a Minecraft account called fragger7017 but my ps broke for a bit and I got it fixed and just got it back is there anything anyone can do to get me that account
Windows for home | Other | Gaming
4,513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 91%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Solitaire Premium subscription cancellation
A "Microsoft*Solitaire Premi425-681-6830 WA" charge appears on my credit card statement. The phone number provided is not in service. How do I cancel this subscription?
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-02T19:07:39.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 82%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Leonard J Fabiano
0
Reputation points
answered
2026-11-02T19:49:17.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,550
Reputation points
Independent Advisor
2 answers
Unable to check conversion guidelines
Link: https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-conversions Is broken; how can we agree to terms we're not aware of?
Windows for home | Other | Gaming
4,513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Mi teléfono entra en un "bucle" de inicio de sesión
Compré el Minecraft para celular y cuando intentamos iniciar sesión en la aplicación con la cuenta de Microsoft no inicia sesión, podemos hacer todo el proceso bien de poner el correo electrónico y todo, pero no inicia sesión. Podemos iniciar…
Windows for home | Other | Gaming
4,513 questions
asked
2026-10-31T23:56:29.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 52%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Benjamin Muñoz
0
Reputation points
commented
2026-11-02T08:58:51.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
30,315
Reputation points Microsoft External Staff
Moderator