42,872 questions
3 answers
Upgrade from windows 10 to windows 11 and then back to windows 10
I downloaded windows 11. I couldn't do any thing there so I reversed it back to windows 10. Now my screen recording is not working which I had no problems before. No help from Microsoft.
Windows for home | Windows 10 | Performance and system failures
asked
2026-10-02T18:47:26.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 21%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
HARRY PANNU
0
Reputation points
answered
2026-10-04T20:10:56.51+00:00
HARRY PANNU
0
Reputation points
2 answers
How do I change the birthdate on my account
Hello, I need to change the birthdate on my account so that I can purchase Microsoft 365 products. However, when making my account I used 2026 as the year and now it is saying I need permission from a parent. I have tried to create another account to…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,212 questions
asked
2026-10-04T19:33:22.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
SwiftServe Processing, LLC
0
Reputation points
answered
2026-10-04T20:08:31.44+00:00
EmilyS726
270.5K
Reputation points
Independent Advisor
1 answer
No audio devices installed
Windows 11, no audio devices installed. Need to download this driver
Windows for home | Windows 11 | Devices and drivers
24,553 questions
asked
2026-10-04T19:35:33.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael Guile
0
Reputation points
answered
2026-10-04T20:06:56.12+00:00
Dio Xavier
296.6K
Reputation points
Volunteer Moderator
1 answer
Edge often doesn't count time using it
Recently Edge has become worse at tracking me using it. I used it ~5+ hours a few days ago, most with my VPN off and I was signed in, got points for searching, but not even 5 minutes tracked using it. So far at least 3 hours, no VPN, and no minutes…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,463 questions
asked
2026-10-04T20:02:46.5866667+00:00
Dan Quapp
0
Reputation points
answered
2026-10-04T20:02:59.3466667+00:00
AI answer
1 answer
connection issue
Can I get some information on how to connect my iPad to my home computer, have tried several times and can't seem to get them to connect.
Windows for home | Windows 11 | Connect Phone and PC
1,419 questions
asked
2026-10-04T19:46:24.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 65%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roger Dogger
0
Reputation points
answered
2026-10-04T19:59:08.57+00:00
Airbus A350
8,190
Reputation points
Volunteer Moderator
1 answer
How to disable family security
i made this account without knowing it would automatically put on microsoft family, i lost the parent account and cant figure out how to disable it, because now i can barely do anything for work
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,088 questions
asked
2026-10-04T17:56:41.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 98%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
kobe straj
0
Reputation points
answered
2026-10-04T19:57:12.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.7K
Reputation points MVP
Volunteer Moderator
1 answer
microsoft 365 word not responding and/or having signficant slow down
when creating a document using copilot, it began running really slow and ended up not responding. i saved the document that i was creating and rebooted the computer thinking that copilot may have filled up the memory capacity. the cursor was slow to…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,850 questions
asked
2026-10-04T19:07:57.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Doreen Shane
0
Reputation points
answered
2026-10-04T19:56:02.9733333+00:00
Ferdinand Nanalig
33,400
Reputation points
Independent Advisor
1 answer
I cannot log in to my admin account
I cannot login to an admin account to remove a tenancy for my email and domain
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,253 questions
asked
2026-10-04T18:55:08.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 12%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Carlos Galliani
0
Reputation points
answered
2026-10-04T19:54:01.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
2,805
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Access to Microsoft desktop apps with Family Sharing not working
After sharing access to the family account with a new family member, they are still unable to access any Microsoft Desktop application without being asked to renew their membership. They can access the file (e.g. MS Word) but cannot modify. There is an…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,212 questions
asked
2026-09-30T20:20:47.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 77%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tim Lashley
20
Reputation points
commented
2026-10-04T19:52:24.5666667+00:00
Tim Lashley
20
Reputation points
0 answers
Azure Functions Flex Consumption: supported VNet attachment with controlled provider registration and retries
We are preparing to attach an existing non-production Azure Functions Flex Consumption app to an existing subnet delegated to Microsoft.App/environments, then admit only that subnet through an Azure SQL virtual-network rule. We want the standard…
Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
6,542 questions
asked
2026-10-04T19:52:18.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hiscock, Steve
0
Reputation points
asked
2026-10-04T19:52:18.8566667+00:00
Hiscock, Steve
0
Reputation points
0 answers
Hello, Account hacked!!! Bank card and sensetive info :(
Account hacked. Everything removed even my mail has been changed. ALl my passkey and security info was removed. Hi guys, around 22 sep i got my account hacked when i wa sleeping midnigt. :( i already went through A LOT OF CASES already. everytime i get…
Windows for home | Windows 11 | Accounts, profiles, and login
10,204 questions
asked
2026-10-04T19:52:07.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 50%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sujan Bhattarai
0
Reputation points
asked
2026-10-04T19:52:07.2733333+00:00
Sujan Bhattarai
0
Reputation points
1 answer
EntraID: The session has expired or is invalid due to sign-in frequency checks by conditional access.
Hello Experts, We have one case where users are suddenly getting the below error while accessing a Desktop Phone application that uses AWS Connect, which is onboarded in Microsoft Entra ID as a SAML application Expected authentication flow: Phone → AWS…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,282 questions
asked
2026-09-30T11:51:26.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 92%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
AJAY PRAJAPATI
60
Reputation points
edited a comment
2026-10-04T19:51:19.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rauh, Alexander
0
Reputation points
1 answer
Authenticator log in not working
I am trying to login using the authenticator but the page that flashes for me to put in the request does not appear. I do not get the verification code also. I deleted the app and refreshed it. Changed from Wi-Fi to data, all the option are not working.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,558 questions
asked
2026-10-04T19:47:10.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 14.000000000000002%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
B September
0
Reputation points
commented
2026-10-04T19:48:29.09+00:00
B September
0
Reputation points
1 answer
COULD YOU SHow me a sample powershell script to backup a folder with subfolders using 7-zip?
COULD YOU SHow me a sample powershell script to backup a folder with subfolders using 7-zip?
Windows for business | Windows Server | User experience | PowerShell
asked
2026-10-04T18:38:02.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 36%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jerrold Weisdock
0
Reputation points
answered
2026-10-04T19:48:11.6033333+00:00
Marcin Policht
109.7K
Reputation points MVP
Volunteer Moderator
2 answers
How can I get my Windows Explorer Navigation Pane back to normal?
In Windows Explorer, Navigation Pane, is it possible to move Documents down under This PC?
Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked
2026-10-04T19:12:44.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Janice Futher
0
Reputation points
edited an answer
2026-10-04T19:47:42.8966667+00:00
EmilyS726
270.5K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
cannot sign in to Office for Home and Business 2021 (Mac)
As an attempt to get help with a different problem (in Word), I try but fail to sign on to my account. Spinning wheel and frozen Word.
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,801 questions
asked
2026-10-04T19:39:14.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
John Thomas
5
Reputation points
accepted
2026-10-04T19:44:25.51+00:00
John Thomas
5
Reputation points
1 answer
Azure Functions Flex Consumption: subnet service-association link ownership and supported VNet disconnection
I am seeking clarification of the supported Azure API contract before disconnecting VNet integration for a non-production Azure Functions Flex Consumption app. No backend cleanup or deletion of platform-managed resources is requested. Observed shape…
Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
6,542 questions
asked
2026-09-28T12:23:39.6433333+00:00
Hiscock, Steve
0
Reputation points
commented
2026-10-04T19:44:16.46+00:00
Hiscock, Steve
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Survey oct 2026
Hello, I have received an update of terms for oct 2026 is there a way you can confirm you have received it and will NOT deactivate my account thank you
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,966 questions
asked
2026-10-04T18:52:52.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sarah Mason
0
Reputation points
commented
2026-10-04T19:42:59.7066667+00:00
Sarah Mason
0
Reputation points
0 answers
Cannot update payment card
Hello I recently received an email saying I needed to update my payment method for my Microsoft subscription as my current card is no longer valid. I have attempted to do this several times with two separate credit cards however your system is not…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,075 questions
asked
2026-10-04T19:42:33.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 11%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alberto Lopez
0
Reputation points
asked
2026-10-04T19:42:33.1433333+00:00
Alberto Lopez
0
Reputation points
2 answers
Emails from certain businesses are not being delivered successfully to my hotmail account but are being delivered to my icloud account.
I have tested this in terms of Octopus Energy. The sender is [email protected]. The domain is already in Safe Sender, forwarding is off, mailbox storage is not full, and the messages are not in Inbox, Junk, Deleted or Archive. I know that this issue…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,258 questions
asked
2026-10-02T15:53:19.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lis R
0
Reputation points
commented
2026-10-04T19:40:22.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,155
Reputation points
Independent Advisor