10,201 questions
10,201 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
2 answers
Why I lost my microsoft account?
I can't login to my microsoft account which i could login before. I didn't delete my account so why i can't login to it?
Windows for home | Windows 11 | Accounts, profiles, and login
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 22%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
Account deleted by hackers
My real email was hacked, and each time I try to log in it says my account doesn't exist. I'm writing this from my school account because I have nowhere else to do this. I tried submitting a form, but it just leads back to another form that says my email…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-04T00:12:24.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Malykhin
0
Reputation points
answered
2026-10-04T02:59:35.32+00:00
Paul Malykhin
0
Reputation points
1 answer
Account Escalation Request
Recently I got hack and my email was deleted from my accout. I requested access back and recived an email from the **Mircosoft **Account Escalation Request. I recived 1 email from the Microsoft Account Safety Team and responded in 2 days after gathering…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-03T22:31:54.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 57.99999999999999%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Bot Voltage
0
Reputation points
commented
2026-10-04T00:16:46.41+00:00
Bot Voltage
0
Reputation points
2 answers
Can’t log in with pin after changing password
I can’t log in on my desktop using my pin. And it won’t give me a chance to use my password. I thought I was being hacked and changed my PW but not the pin.
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-03T23:07:24.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Christine Marchell
0
Reputation points
answered
2026-10-04T00:07:33.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.3K
Reputation points
Independent Advisor
2 answers
HELP ME RECOVER MY OLD LAPTOP
I have a laptop of dell . now it is asking me toset up my pin again. it is connected to my yahoo email id. for some reason yahoo email id is not working when i try to login . i tried to reset my password . it asked my phone number. i gave them they told…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-03T12:42:23.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rajesh Sortur
0
Reputation points
answered
2026-10-03T23:46:03.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,485
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft account still signed in on my phone, but Microsoft says the account does not exist
I am trying to recover an old Microsoft account, but Microsoft's recovery system says that the email address does not exist. The unusual part is that the account is still signed in and active on my Android phone. In Microsoft account settings, the phone…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI1%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
0 answers
Fresh install windows 11 26h2 - unable to login with microsoft account
FRESH - clean install from media creation tool windows 11 26h2 just today. Network plugged in. during setup sign in with your microsoft account prompt and adding my username and password I get - unable to log you in account locked?? re-installed 3…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-03T16:39:55.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jim Carter
0
Reputation points
edited a comment
2026-10-03T21:59:22.81+00:00
Bulldog
4,760
Reputation points
1 answer
Account deleted by a hacker
I am contacting you on behalf of a friend who has lost access to her Microsoft account. She signed in to her Microsoft account on a new computer and used the account normally in Windows. The following day, she found that the account had been signed…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-03T15:08:27.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jolanta Sztramska
0
Reputation points
answered
2026-10-03T16:18:12.6666667+00:00
Dio Xavier
296.6K
Reputation points
Volunteer Moderator
2 answers
How to get live help?
I need live help. I've had it before, less than a year ago. I'll take live chat or phone. Right after I got my new laptop I started on the process below but stalled out. I had 2 live online chats and one by phone. The support rep on the phone even…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-09-30T20:17:28.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 33%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEX%3C/text%3E%3C/svg%3E)
Eddie X Dobelstein
0
Reputation points
answered
2026-10-03T14:58:30.2866667+00:00
Eddie X Dobelstein
0
Reputation points
2 answers
One of the answers was accepted by the question author.
on my personal win 11 laptop, need admin
on my personal win 11 pro laptop, I have a user acct but I can't access the admin account. Did I miss something on the setup? How can I make an admin acct to add printers, scanners etc?
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-02T21:27:59.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Don Dziubakowski
20
Reputation points
accepted
2026-10-03T14:53:58.34+00:00
Don Dziubakowski
20
Reputation points
2 answers
unable to log on with PIN since backup phone number is a now non-existent land line
My elderly mother is locked out of her desktop as she received a message saying she must reset her pin. The 2FA is linked to a now non-existent landline (she has been with MS for decades). We have tried her password and even did the ACSR reset. MS sent…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
2 answers
Minecraft/Microsoft account has been hacked and cant log into through my email
Hello, I am having problem with loging into my minecraft/microsoft account since I have been hacked and the hacker changed the email address, therefore he cut my entire ability to contact support since it is heavily built around the email address that I…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 8%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
How to I add a guest account to windows 11
I want to grant access to guests without them being able to access my files.
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2025-11-17T19:53:00.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 36%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Steve Moench
0
Reputation points
commented
2026-10-03T09:02:27.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.000000000000004%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
kashmiri
1
Reputation point
1 answer
Unlock Windows session very long while debugging
I've already reported this issue on the Visual Studio Developer Community in 2024, but it seems that nothing has been done about it yet. Maybe I'll have better luck here. Almost two and a half years later, the issue is still present and remains very…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 28.999999999999996%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
2 answers
Two ADMIN's on one device
How to change user to ADMIN status for two ADMIN's on one device
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-03T01:38:24.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 82%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Karol Collison
0
Reputation points
answered
2026-10-03T02:15:39.5+00:00
EmilyS726
270.5K
Reputation points
Independent Advisor
2 answers
Locked out of account, Phone number not in use
My son is locked out of his Microsoft account and cannot use his Windows 11 computer. I retired from the U.S. Army a few months ago, and our phone numbers have all changed. The only options he has to get into his account is by using his password, which…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-02T22:17:09.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kevin Hovan
0
Reputation points
answered
2026-10-02T23:02:13.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,505
Reputation points
Independent Advisor
2 answers
cannot gain access to microsoft account.
hi there! i'm reaching out due to an issue i have with another microsoft account of mine. i logged into it perfectly fine two days ago and made a purchase on it. i bought minecraft (i have the receipt in my email) and played for a little while before…
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-02T17:55:45.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Chelsee Walker
0
Reputation points
answered
2026-10-02T21:20:09.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
5,015
Reputation points
Independent Advisor
2 answers
I closed my old account and can't get into my new account with fingerprint or pin
I closed my old account and can't get into my new account with fingerprint or pin. One account is requested for the other and I can't get into either.
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-02T15:27:59.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 65%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
angellika lee
0
Reputation points
answered
2026-10-02T16:14:22.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,945
Reputation points
Independent Advisor
3 answers
Windows Hello no longer works with camera
My camera is unablet to be switched on when starting my laptop so can't use facial recognition to log on or go back to my screen. My camera still works for Zoom calls etc.
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-03-26T14:03:56.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Susan I
0
Reputation points
commented
2026-10-02T15:59:59.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 25%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rick Plavner
0
Reputation points
2 answers
Deleted user isnt deleted
I created new admin account to my laptop and deleted original user account. But when i start my laptop, that original account still shows in log in screen and tries to log in it. How to remove that user account completely?
Windows for home | Windows 11 | Accounts, profiles, and login
10,201 questions
asked
2026-10-02T15:22:41.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 98%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sebastian Björklund
0
Reputation points
answered
2026-10-02T15:57:49.1566667+00:00
DaveM121
936.6K
Reputation points
Independent Advisor