5,879 questions
0 answers
Windows 11 Pro activation issues, system corruption,
Hello, I'm experiencing several problems with Windows 11 Pro on my Dell Latitude 7420, and I would like to understand whether they could be related When I first received the laptop, Windows 11 Pro was installed and activated, and everything seemed to…
Windows for home | Windows 11 | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 8%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Trying to create a recovery file onto a USB but recovery program does not find USB stick
I am trying to create a Recovery Drive onto a clean, formatted, 68GB USB stick that Windows 11 can clearly see in File Explorer, but Recovery fails to find it. I have tried all of the USB ports on my Dell Tower with 3 different USB sticks to no avail.…
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2025-12-08T17:10:17.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 92%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nige Platt
55
Reputation points
commented
2026-11-05T17:58:56.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 80%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Moore
0
Reputation points
2 answers
usb not detected during recovery drive creation
while creating a recovery drive the USB drive was not detected.
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-03T22:03:49.2566667+00:00
John Moore
0
Reputation points
commented
2026-11-05T17:45:42.57+00:00
John Moore
0
Reputation points
1 answer
Unable to get File History backup to work with my USB device
I can't get the Windows File History backup (part of the Control Panel) to work with my USB disk drive. I can't "Turn on" file history. There's quite a lot of background to this, but I don't know what information may be relevant and what isn't.
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-05T11:24:55.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 32%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BT
0
Reputation points
answered
2026-11-05T11:25:15.6166667+00:00
AI answer
2 answers
One Drive has complicated what used to be easy to accomplish.
ONe drive has given me a problem since it was introduced. I only use my HP laptop to handle embroidery files in a program called EMBIRD. I have used EMBIRD for over 15 years and I know it well. One drive messed up all my carefully cataloged files,…
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-10-28T19:03:24.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 27%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Judy McDermott
0
Reputation points
commented
2026-11-05T07:47:59.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,140
Reputation points Microsoft External Staff
Moderator
1 answer
recovery files
how do i enter recovery command in command prompt, something when i entered it . Should i leave cmd. exe
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-04T16:10:42.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Fernand Fortin
0
Reputation points
edited an answer
2026-11-05T02:19:48.65+00:00
Airbus A350
8,305
Reputation points
Volunteer Moderator
3 answers
Ekstern drev og stifinder
Min 9 mdr. gamle HP Win 11 PC kan pludselig IKKE FINDE mit eksterne drev - Samsung Portable SSD T7 - det har jeg aldrig haft problemer med, efter seneste Win opdatering. Svar udbedes ? Iøvrigt kan jeg heller ikke se min STIFINDER, efter seneste Win…
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-02T20:35:46.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
Flemming Holgersson
0
Reputation points
commented
2026-11-04T23:24:20.0433333+00:00
Jeronimo Fuerte
48,525
Reputation points
Independent Advisor
3 answers
i am not able to reset my laptop
when it time for the laptop to reset it give a blue box with not able to reset
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-02T16:52:12.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 17%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Norman Williams
0
Reputation points
answered
2026-11-04T08:46:29.4333333+00:00
Kapil Arya
38,696
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Cloud Recovery
What does error code OxO1900224 mean? I am trying to cloud recover, and I get this error code.
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-04T08:33:23.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 66%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Girvan
20
Reputation points
accepted
2026-11-04T08:35:21.89+00:00
David Girvan
20
Reputation points
2 answers
Bitlocker recovery key I don't have it HP Spectre laptop
I was gifted a HP Spectre laptop and was told to factory reset it by the original owner and it keeps telling me to input the bitlocker recovery key which I don't have
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-04T01:14:37.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 73%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dusty Hall
0
Reputation points
answered
2026-11-04T01:46:34.08+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
4 answers
reset computer to factory
how do you reset computer to factory specs and leave files on computer
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2025-12-08T23:25:27.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mary Elam
5
Reputation points
commented
2026-11-03T07:59:22.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,870
Reputation points
Volunteer Moderator
3 answers
Can't find bit locker key
Purchased computer back in July and now it's asking for bit locker key.
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-03T00:59:24.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
LaKisha Collins-Mitchell
0
Reputation points
answered
2026-11-03T02:49:28.4+00:00
Bulldog
5,520
Reputation points
2 answers
can a USB drive be a Recovery drive for Windows 11 ?
can a USB drive be a Recovery drive for Windows 11 ? When following the instructions in Windows 11 system Recovery my USB drive is not listed does it need to be changed from 32FAT to NTFS format to be recognized ?
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-02T23:02:55.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daniel Hargreaves
0
Reputation points
answered
2026-11-02T23:53:35.88+00:00
Ferdinand Nanalig
33,735
Reputation points
Independent Advisor
1 answer
How to fix Backup and Restore Failure Windows 11 (error code 0x8078005D)
How to fix Backup and Restore Failure Windows 11 (error code 0x8078005D)
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-10-29T15:35:30.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 30%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Stacy Kenneth
0
Reputation points
commented
2026-11-02T18:38:15.9+00:00
Stacy Kenneth
0
Reputation points
2 answers
Bitlocker recovery
Why am I being asked for bitlocker recovery? how do I find my key?
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-02T16:31:04.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kevin Fitzpatrick
0
Reputation points
answered
2026-11-02T17:03:41.3+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
2 answers
I have encountered a blue screen named Bitlocker
On opening my laptop it went to a blue screen called bitLocker. I have tried all the options including resetting etc. All to no avail. How can I recover from this?
Windows for home | Windows 11 | Recovery and backup
5,879 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
After power outage the Bitlocker screen came up.
I am a personal user and never set up recovery key so am unable to unlock my system to access info on laptop.
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-04-21T20:57:19.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 30%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lew Naylor
0
Reputation points
commented
2026-11-02T08:09:53.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 36%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZH%3C/text%3E%3C/svg%3E)
Zack Harris
0
Reputation points
2 answers
I cannot type anything on the BitLocker Recovery Key screen
Just as the title says, I cannot type anything on the BitLocker Recovery Key screen. Im not sure why but my keyboard does not work what-so-ever. neither has any of my other keyboards.
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-10-31T17:46:09.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 53%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
braiden fregia
0
Reputation points
commented
2026-11-02T02:21:43.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,700
Reputation points Microsoft External Staff
Moderator
2 answers
forgot password
I forgot my password to login into my computer. I do not see an option for forgot Password anywhere
Windows for home | Windows 11 | Recovery and backup
5,879 questions
asked
2026-11-01T20:19:13.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 68%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Aphiwe Mfeka
0
Reputation points
answered
2026-11-01T22:19:41.1633333+00:00
Horace Wiggins
625
Reputation points
1 answer
Need SHA-256 for 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso
Need SHA-256 for 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso Would prefer .9711 iso download link & hash if available. For in-place Win11 reset while keeping apps & info
Windows for home | Windows 11 | Recovery and backup
5,879 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)