A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Delete or Stop Subscription
"I would like to inform you that I purchased an Azure subscription a few months ago for practice purposes. After that, Microsoft started charging me. I then disabled and deleted the subscription, but billing has started again. My request is to stop…
Cost Management
Billing issue
Dear Support team, I need you help. I found that I made payments from Sat Dec 14, 2024 Microsoft 11:00 AM $44.45 To Thu May 15, 2025 Microsoft 6:00 PM $44.45. However, I dont know what account charged it. Could you please help me? For more details,…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Azure Free Account – Account Under Review for Over a Week
Hello, I signed up for an Azure Free Account over a week ago, and my account has been stuck on “Your account is under review” ever since. The message says that Azure is checking whether they can offer me Azure services and that I will be notified by…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Foundry model charges billed outside startup credits — what is the correct escalation path when Billing Support auto-closes the case?
I'm an independent developer in a start-up running an exam-prep platform on Azure. I'd like to ask for guidance on the correct support path for a billing situation, because my support cases keep getting closed by automated triage with a referral that…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Machine Learning: Quota Increase for ESv3 in East — Issue with Closed Support Request
Problem description I am seeking assistance with increasing the quota for Azure Machine Learning's ESv3 VM series in the East region. Despite submitting a support request and following up, the issue appears unresolved, and I believe the previous support…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Azure subscription disabled due to suspicious activity
My Azure subscription was disabled due to suspicious activity, which can only be because of a billing issue. The email address provided for the account is one I should not have used because I don't check it very often, so I had no idea I had an…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Azure unauthorized billing / invoice received but no subscription access
I received an Azure invoice for $6,139.79 that I do not recognize or authorize. The same Microsoft account that received the invoice shows zero Azure subscriptions and no directories. Azure can locate the invoice, but says I do not have permission to…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
developer support
Microsoft is charging my account $29 for developer support. I am on basic support
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Azure Subscription Blocked by UnusualActivity – Escalation Request
My Azure account was compromised by unauthorized access. Within a few hours, Microsoft identified the activity and disabled my subscriptions as a protective measure. I successfully recovered access to the account with no critical impact on…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Azure Support
Hello, I tried to request a refund through the Azure portal, but I cannot proceed because the following message is displayed: “No invoices are eligible for a quick refund. Please contact Customer Support.” The invoice selection page also indicates that…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Reuqest for Invoice and Subscription Details
I am writing to request the payment history for my subscription. Currently, I am unable to view my order history or subscription details in my Microsoft account dashboard. to verify my transactions, please send me the official invoices and relevant…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
I was using azure student
I was using azure student and I used it fully but today I was upgrading it and when I added my Visa card and I added card info and entered the otp then showed liek payment declined and like some prepaid msg. But the card is fully working fro all…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
My developer account is outdated and locked. PAYG signup fails.
My Developer Account address is outdated and locked. Azure Pay-As-You-Go signup fails because the system validates my credit card against the old developer address. I need the Developer Account billing address updated so Azure can create my subscription…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
azure subscription issue
Hello Sir, The Azure Credit is now active, and $2,000 has been credited to our organization account. Currently, the payment method is showing our credit card. We would like to use the Azure Credits as the default payment method for our Azure usage. Could…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Azure Billing/Payment Timeline Change Causing Service Interruption and Subscription Restrictions
Hello Microsoft Azure Community, We are facing an urgent Azure billing/payment issue that has now resulted in service interruption and restrictions on adding new subscriptions. We would like some clarification and guidance from the Azure Billing…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
I am still being charged for Azure resources and/or subscriptions that I can no longer access through my Azure account.
I am still being charged for Azure resources and/or subscriptions that I can no longer access through my Azure account. I am therefore unable to inspect, stop, delete or otherwise manage the resources that are generating these charges. I would like…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Billing issues: Request for Azure Subscription Closure and Billing Review
Dear Microsoft Support, I would like to request assistance with my Azure account and billing. I did not intentionally use any Azure services. Earlier, I attempted to delete all resources and roles associated with my account, but the process was…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Azure for Students signup blocked by tenant policy — no active subscription
Azure for Students signup blocked by tenant policy - no active subscription Hi, I'm currently a full-time university student at NYU and I'm trying to use Azure for learning/AZ-104. I previously had an Azure for Students subscription approximately two…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
I need assistance paying an outstanding Azure invoice and regaining access to my Azure subscription.
Hello, I need assistance paying an outstanding Azure invoice and regaining access to my Azure subscription. My invoice is showing a Locked status, and the Azure portal does not give me a normal Pay now or Settle balance option. My Azure subscription also…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
I didn't realize Log Analytics was on and suddenly have this huge pending charge that would exceed my budget.
New to Azure and I didn't realize Log Analytics was active and growing, now I have a huge pending cost that exceeded my $100 monthly budget 4x over just for logging. Other than that, everything is working great. Tried contacting support, can't figure…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer