2,291 questions with Outlook | Outlook for mobile | Outlook for Android | For home tags

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2 answers

Blocked account

I bought a new device and tried to add outlook email address on it ( android) but failed and ended up using several passwords thinking I will go through but ended up compromising myself. Now I'm frustrated because I can't access my account. I even tried…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-01T15:30:42.69+00:00
Pearl Ntsuntsha 0 Reputation points
answered 2026-10-02T18:11:12.1966667+00:00
Lester Bernard Reyes 85,505 Reputation points Independent Advisor
0 answers

Can't send a new email

When I've finished typing in a New Email, the Send button is barred and I can't send it. On Microsoft Outlook on my smartphone, when I click on a hyperlink in an email, the whole thing crashes.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-02T10:09:38.3366667+00:00
Adrian Catchpole 0 Reputation points
3 answers

Can't log into my account

Done several recovey emails and no replies from you

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-02T02:51:10.0233333+00:00
Bryce Urlacher 0 Reputation points
answered 2026-10-02T04:53:51.5+00:00
SD - IA 180.3K Reputation points Independent Advisor
1 answer

Hacked email

My Microsoft account was hacked, I managed to get control of the account. However, there is a folder created called Email rac which is locked and cannot be deleted.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-28T19:30:51.28+00:00
Helen 0 Reputation points
commented 2026-10-01T23:20:24.0466667+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
1 answer

hotmail not receivinh messages after Microsort password reset

my hotmail account was hacked last week. I ran 'log off all devices' in MS account and reset MS password. But now my hotmail account is stuck on last Thursday and hotmai also doesn't work on my Android phone. Can you help. Microwsoft tech tried to fix…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-28T22:03:24.79+00:00
Lee Reaves 0 Reputation points
commented 2026-09-30T23:33:48.82+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
1 answer

outlook hackerato:Escape<******@outlook.com

Hello, my outlook has been compromised. i cannot read my email and some have been cancelled. all now is block by this email addres Escape<******@outlook.com; QuickMailChecker_bot — SkyMarketBackup. What can i do to read again my email? thanks Daniele…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-30T19:51:17.5766667+00:00
Daniele Gaita 0 Reputation points
commented 2026-09-30T20:54:32.66+00:00
EmilyS726 269.8K Reputation points Independent Advisor
2 answers

phone notification stating "We couldn't connect to your microsoft account"

I keep receiving a notification on my phone stating "we couldnt connect to your microsoft account"

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-30T15:42:44.14+00:00
Jeni Roach 0 Reputation points
answered 2026-09-30T16:45:45.1733333+00:00
TaoLi 113.8K Reputation points Independent Advisor
2 answers

hotmail no sending or receiving messages

last thursday my email was hacked in a phishing attack. I used logoff all devices in Microsoft account to block hacker. Then I reset the Microsft password. I have'nt received or been able to send any emails since last Thursday. My hotmail email on…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-28T16:10:28.0066667+00:00
Lee Reaves 0 Reputation points
answered 2026-09-29T07:19:49.7466667+00:00
Hornblower409 16,050 Reputation points
2 answers

Need a Microsoft Agent to provide technical assistance for adding AOL account to Outlook Mobile

I Need a Microsoft Agent to provide technical assistance for adding AOL account to Outlook Mobile. This is urgent. I have tried your AI bot, but not real solution to my issue. Please provide instructions for submitting a ticket for a technical support…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-28T17:36:41.94+00:00
Henry Masters 0 Reputation points
commented 2026-09-29T02:06:38.8266667+00:00
Jeronimo Fuerte 46,390 Reputation points Independent Advisor
1 answer

Android system time zone set at Edmonton no daylight savings time but Samsung Calendar shows events correctly BUT Outlook shifts November and beyond events +1 hour please check my account

I'm in Alberta Android system time zone set at Edmonton no daylight savings time Samsung calendar shows events correctly but Outlook shifts November events and beyond +1 hour please check my account and app version

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-24T20:45:07.5433333+00:00
Susan Douglas 0 Reputation points
commented 2026-09-27T23:49:26.87+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
2 answers

incoming email is automatically going to my archive folder instead of inbox.

I recently had to change password for my email account as there was a spam problem. Since then, all incoming emails have been sent to my archive folder. Please advise.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-27T14:01:00.9833333+00:00
Char McCoy 0 Reputation points
answered 2026-09-27T14:53:24.03+00:00
Virginia M 42,155 Reputation points Independent Advisor
1 answer

Outlook: Posteingang wird nicht aktualisiert

Von 4 e-mail-Konten in meinem Outlook aktualisiert als einziges mein @t-online-Konto den Posteingang nicht mehr. Diagnose-Datei "[Moderator-Hinweis: Persönliche Informationen entfernt]" liegt vor. Können Sie helfen?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-23T12:21:10.7866667+00:00
Gustl Meinecke 0 Reputation points
commented 2026-09-27T14:50:23.7+00:00
Alex-L 12,740 Reputation points Microsoft External Staff Moderator
2 answers

Outlook putting out going emails with photo attachments in a queue

Why can't I send emails with a photo attachment from my phone? Make it stop. I never use it. I don't have the app in my phone.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-25T16:31:58.9466667+00:00
Patty Williams 0 Reputation points
commented 2026-09-27T01:17:53.9233333+00:00
Patty Williams 0 Reputation points
1 answer

Glitch in the "Screen new senders" function in Outlook for Android

Help! The "Screen new senders" function on my Outlook mobile app for Android keeps saying "Something went wrong" whenever I try to allow or block new emails...I can't get rid of them at all, they're stuck in screening…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-25T06:27:25.3466667+00:00
Holly 0 Reputation points
commented 2026-09-26T11:32:54.93+00:00
Vikki-T 11,240 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How can I designate a safe sender in Outlook Android?

How can I designate a safe sender? All the info I've found says it's done through the Account Settings Junk Mail option, but no Junk Mail option appears. It's an IMAP account--should I have set it up differently? I get a daily email with an image I need…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-08-15T20:35:17.32+00:00
kathy2343 20 Reputation points
commented 2026-09-26T06:37:00.44+00:00
Hornblower409 16,050 Reputation points
2 answers One of the answers was accepted by the question author.

How do I permanently disable Copilot in Outlook on my Android Phone?

Copilot keeps re-activating itself in Outlook on my Android Phone. I do not want this "feature" and want it permanently disabled, but every time I go into settings and turn it off, it turns itself back on within 30-45 minutes. I require…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-04-13T23:16:12.9433333+00:00
Bryan Lee Briggs 35 Reputation points
commented 2026-09-25T12:15:02.0866667+00:00
laughey 51 Reputation points
1 answer One of the answers was accepted by the question author.

removing "screen senders" in outlook app

I have the outlook email app on my samsung galaxy S25FE. I can't read new emails without first going now through a screen sender additional step. Please tell me how to adjust my email settings to prevent "screen sender" interfering with the…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-24T12:34:38.47+00:00
mike reggae village 20 Reputation points
commented 2026-09-24T14:44:43.01+00:00
mike reggae village 20 Reputation points
2 answers

Content not showing up when I click to read an email

When in my inbox, no content appears when I click on an email, only the title. I've cleared the cashe, changed battery settings in Outlook to unrestricted and tried deleting and then redownloading an email and the contents of none of my emails are…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-24T03:47:52.6733333+00:00
Sharon Brownwood 10 Reputation points
answered 2026-09-24T11:46:25.3266667+00:00
Sharon Brownwood 10 Reputation points
2 answers

I forgot my bigpond password

I want to add my bigpond email account to my android mobile but forgot my password. How can I retrieve my password

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-23T23:22:35.9933333+00:00
George Kokoti 0 Reputation points
answered 2026-09-24T00:25:48.78+00:00
Manoel Barros 22,045 Reputation points Independent Advisor
2 answers

trying to create an outlook email address and it says account blocked

why is outlook blocking set up of an email address on my phone

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-22T16:09:19.1033333+00:00
liz 0 Reputation points
answered 2026-09-23T17:31:57.1966667+00:00
Hornblower409 16,050 Reputation points