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2 answers

My OneDrive says it's storage is full, but it's empty.

I've searched for answers to this, as I'm not receiving incoming emails to my Outlook, but my email says it's exceeding the storage limit. I checked the limits and Outlook is using 0.1% of it's 15GB limit, but OneDrive is showing 5.5GB of the 5GB limit.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-15T05:46:06.8833333+00:00
Nightswarm 5 Reputation points
commented 2026-10-07T23:43:19.24+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Unable to log in to Yahoo Mail from MS Edge 11

As of this afternoon, I have been unable to access my yahoo mail log in screen using ms edge 11. I have cleared cache, restarted my browser, reduced the tracking to nothing but I still get the following error: An error occurred while processing your…

Microsoft Edge | Other | Windows 11
asked 2026-10-07T23:41:48.7466667+00:00
carlos alvarado 0 Reputation points
answered 2026-10-07T23:42:03.7866667+00:00

AI answer

3 answers

Activation Error after replacing faulty motherboard

After replacing a faulty motherboard, i cannot activate windows. it says my product key is invalid...

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-07T18:48:42.8733333+00:00
Jody Lucas de Smidt 0 Reputation points
answered 2026-10-07T23:41:49.2466667+00:00
Ivan B 125K Reputation points Independent Advisor
1 answer

Yubi key blocks MS Teams on my iphone 16 pro max

Yubi key set-up on my laptop is blocking me to access my MS Teams on my iphone 16 pro max - Help to unblock this ?

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-10-07T06:57:25.6133333+00:00
Sean Pardon 0 Reputation points
commented 2026-10-07T23:41:37.84+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 License Renewal Installed - NONE of my applications work (Word, Power Point, Excel etc...)

Currently, I have multiple Microsoft 365 licenses listed on my MacBook. I have a technical problem with the new license I just paid for today. NONE of my Microsoft 365 applications work; they all report that I must renew my license. I have the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-07T22:59:12.2233333+00:00
James Hill 0 Reputation points
answered 2026-10-07T23:40:58.29+00:00
Manoel Barros 22,160 Reputation points Independent Advisor
0 answers

Outlook E-Mail App on Moto G - 2026

Is there a way to make the size larger when you are viewing all your emails? I am not talking about individual e-mails that you are reading, I am taking about the reading pane. The section for example where you have all your e-mails together before you…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-07T23:40:22.6566667+00:00
lgbalfa 0 Reputation points
3 answers

Convert .pub file to .pptx

In OneDrive, do you have a tool to find all the .pub files and auto convert them to .ppt?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-05T00:38:44.35+00:00
Charles Pappas 0 Reputation points
answered 2026-10-07T23:38:39.3866667+00:00
Mike Pittman 0 Reputation points
1 answer

Not receiving emails from company domain, but not listed in "blocked senders" - how do I resolve

Hi, I am not receiving emails from Sky as their customer. I have checked and the email response is triggered in their end, but I am not receiving the emails. I have checked "Blocked Senders" and any domain from sky is not listed. And I cannot…

Microsoft 365 and Office | Other
asked 2026-10-05T13:28:51.73+00:00
Áine Leacy 0 Reputation points
commented 2026-10-07T23:38:13.77+00:00
Xavier-D 13,755 Reputation points Microsoft External Staff Moderator
0 answers

Reactivate a device (Asus vivobook) that I locked due to the condition of the creen

My Asus laptop has a broken screen, so I locked it. I need to have it unlocked so that I may transfer things to my new laptop.

Developer technologies | Universal Windows Platform (UWP)
asked 2026-10-07T23:37:11.1966667+00:00
archamedis92 0 Reputation points
0 answers

Artifact Signing organization identity validation: Face Check failed and verification link already used

We are onboarding a UK organization for Azure Artifact Signing Public Trust. The signing account uses the Basic SKU in North Europe. On 6 October 2026, the company representative completed the AU10TIX identity-proofing flow. AU10TIX displayed Success and…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,367 questions
asked 2026-10-06T17:08:33.2733333+00:00
TwoAbstracts 0 Reputation points
commented 2026-10-07T23:36:53.34+00:00
TwoAbstracts 0 Reputation points
1 answer

How can I recover Minecraft from an unrecoverable Microsoft account?

How can I get Minecraft back after my previous Microsoft account was hacked and became unrecoverable? I have proof of two Minecraft purchases, including the order numbers, dates, ZIP code, and other purchase details. One purchase was mine and the other…

Windows for home | Other | Gaming
asked 2026-10-07T22:35:55.6566667+00:00
itztrevix 0 Reputation points
answered 2026-10-07T23:36:31.1866667+00:00
paulr0511 49,055 Reputation points Independent Advisor
1 answer

Options Fields NOT Working

Classic Outlook: The "Direct Replies to" under Options does NOT work

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-02T03:04:03.1533333+00:00
Ginger 0 Reputation points
edited a comment 2026-10-07T23:33:11.6266667+00:00
Hornblower409 16,350 Reputation points
1 answer One of the answers was accepted by the question author.

How to create exchange mail user if that user already exsisit in entra id

I already have entra id users. But those users not visible in exchange admin under the contacts(Becasue email license not allocated those users) .So im unable to add those users to any group or distribution list. When i try to create mailuser contact in…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,430 questions
asked 2026-10-01T19:53:14.8266667+00:00
Naveen viduranga 0 Reputation points
commented 2026-10-07T23:32:37.3066667+00:00
Ruby Nguyen 3,045 Reputation points Independent Advisor
2 answers

I cant find my redemption code for my game purchase.

I have order #3480520524 for Gears of War E Day and I am unable to find my redemption code.

Windows for home | Other | Gaming
asked 2026-10-07T22:24:44.6466667+00:00
Elizabeth Juarez 0 Reputation points
answered 2026-10-07T23:30:53.0866667+00:00
paulr0511 49,055 Reputation points Independent Advisor
3 answers

on power icon message saying "there are currently no power options available"

When I click the Power icon there is just a message saying there are currently no power options available

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-10-06T21:37:32.7366667+00:00
Tim Brosnahan 0 Reputation points
answered 2026-10-07T23:30:33.94+00:00
John DeV 170.4K Reputation points Independent Advisor
1 answer

Granting an app access to a single library

Can m365 Basic let an app be granted access to a single library

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-10-05T02:03:03.3566667+00:00
UNC 0 Reputation points
commented 2026-10-07T23:30:18.34+00:00
UNC 0 Reputation points
4 answers

How can I remove myself and PC from the Insider Program?

How do I remove myself from the insider program? The recent update 26H2 screwed my whole system up. Windows Update fails, Get Help doesn't work for canary, my Bluetooth cannot connect to hardware (well it does for a second, but it keeps disconnecting as…

Windows Insider program | Windows Insider preview | Other
asked 2026-10-07T23:04:55.23+00:00
Michael Ford 0 Reputation points
commented 2026-10-07T23:30:04.9333333+00:00
Michael Ford 0 Reputation points
2 answers

How do I activate Microsoft 365? (Mac)

need to activate my Microsoft 365. How do i do it? Moderator note: thread updated with operating system (macOS)

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-30T18:12:24.1233333+00:00
vito volterra 5 Reputation points
commented 2026-10-07T23:29:41.9433333+00:00
Norah-L 11,435 Reputation points Microsoft External Staff Moderator
1 answer

How do I add MS Outlook to the auto startup menu when it does not show up on the list?

How do I add MS Outlook to the auto startup menu when it does not show up on the list?

Windows for home | Windows 11 | Settings
asked 2026-10-07T23:27:02.65+00:00
George Holod 0 Reputation points
answered 2026-10-07T23:27:14.5033333+00:00

AI answer

0 answers

I need to speak to a real agent

I have sent multiple emails throughout years trying to recover a former Microsoft account I am still logged into on my Xbox, but no matter what I do, I can’t each an agent nor can I get a follow up or reply email, it always has me list a bunch of stuff…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-07T23:26:39.8466667+00:00
Aden 0 Reputation points