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3 answers

Snipping Tool cannot open and Windows + Shift + S shows "This file does not have an app associated with it"

Hello, Everyone I am having a problem with Snipping Tool on Windows 11. The problem started after I installed a Windows Update and restarted my laptop. When I try to use Windows + Shift + S, I get this error:ms-screenclip://?source=HotKey "This file…

Windows for home | Windows 11 | Microsoft Store
asked 2026-08-08T15:39:31.44+00:00
yess sirrr 0 Reputation points
answered 2026-10-07T22:32:13.7333333+00:00
Richee Tan Madridejos 0 Reputation points
4 answers

Printer shows off line

My printer is off line how do I put it on line? I have revied my settings and cannot locate the fix.

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-07T19:41:49.43+00:00
Delbert Phelps 0 Reputation points
answered 2026-10-07T22:31:33.4566667+00:00
Dio Xavier 296.9K Reputation points Volunteer Moderator
2 answers

My outlook will not search emails?

The Search option will not search any emails in my Outlook 365, windows 11.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-22T18:49:15.5733333+00:00
CAS Closing 10 Reputation points
commented 2026-10-07T22:30:59.0133333+00:00
Hornblower409 16,350 Reputation points
2 answers

Cannot Switch out of "S Mode" in Microsoft Store

I cannot switch out of "S Mode" in Microsoft store. I have tried several avenues to switch out of it, and it always ends with a screen that says "Switching you out of S Mode- This may take a moment" and it buffers for hours. I have…

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-07T21:52:30.91+00:00
Bennett 0 Reputation points
answered 2026-10-07T22:29:30.2266667+00:00
Francisco Montilla 30,735 Reputation points Independent Advisor
1 answer

OneDrive "Copy link" Share window grows beyond screen when typing a message on external monitor with different display scaling

Problem When I right-click a file in File Explorer and open the OneDrive Share / "Copy link" window on an external monitor, the window expands as I type in the message box until it overflows the screen. The Send / Copy buttons end up…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-07T08:28:51.24+00:00
Panumaz Khamnonwat 0 Reputation points
answered 2026-10-07T22:27:23.8+00:00
Francisco Montilla 30,735 Reputation points Independent Advisor
0 answers

Microsoft Software KSP — authoritative semantics of NCRYPT_KEY_ACCESS_POLICY_PROPERTY

I am looking for an authoritative clarification of the behavior and support scope of NCRYPT_KEY_ACCESS_POLICY_PROPERTY when used with the Microsoft Software Key Storage Provider through CNG/NCrypt. The property is present in the Windows SDK headers, but…

Microsoft Security | Microsoft Authenticator
asked 2026-10-07T22:27:06.9333333+00:00
Primael Bruant 0 Reputation points
5 answers One of the answers was accepted by the question author.

New Outlook Suddenly not syncing gmail, specifically, not deleting or moving messages

My Outlook started having sync issues with Gmail about four days ago, out of the blue. All new email comes in fine into new Outlook, but when I delete or move messages in Outlook, the messages remain in the Inbox folder in Gmail. I have made no changes…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-26T16:41:00.3566667+00:00
Alex C 80 Reputation points
commented 2026-10-07T22:26:45.7933333+00:00
Hornblower409 16,350 Reputation points
1 answer

Uninstalled Office 2021 and then installed Office 2024 and cannot activate it.

Office products open as 2021 version and my Microsoft account does not list me as having an Office 2024 license, even after providing a legit key.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-07T21:52:10.7066667+00:00
T M 0 Reputation points
answered 2026-10-07T22:26:01.46+00:00
EmilyS726 271.4K Reputation points Independent Advisor
2 answers

microsoft windows 10 download dont work

i try to download something it say something went wrong windows 10

Windows for home | Windows 10 | Microsoft Store
asked 2026-10-07T21:48:47.4133333+00:00
juelz yarber 0 Reputation points
answered 2026-10-07T22:24:17.59+00:00
Estrella721 46,650 Reputation points Independent Advisor
3 answers

Windows Update install error 0X800736b3 - KB5129195

When I try to install Windows update KB5129195 (26200.9457), I still have the same install error code : 0X800736b3. The same thing happen when I tried to install the preversion of Windows Update KB5124010 (26200.9550). I still have the install error code…

Windows for home | Windows 11 | Windows update
asked 2026-10-07T20:52:50.4766667+00:00
Michel Laliberté 0 Reputation points
answered 2026-10-07T22:23:30.9333333+00:00
John Jefferson Doyon 89,145 Reputation points Independent Advisor
2 answers

Microsoft email hosting nightmare

My daughter has a domain name she uses for business. Email is hosted by microsoft. As of a couple of days ago, Outlook and Microsoft say her domain does not exist. I have tried everything I know and have been unsuccessful. I've had two people look at it…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-07T22:05:59.58+00:00
MJWyatt 0 Reputation points
answered 2026-10-07T22:23:07.44+00:00
Lin v 1,550 Reputation points Independent Advisor
2 answers

How can you override the 30 day waiting period to update security info

I recently updated my computer and when it restarted it said I needed to update my pin and the only way to do that was to send an Email to an account that no longer exists. I then attempted to add my phone number instead and it is now saying I need to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-11-21T13:07:30.23+00:00
Matthew Tatian 0 Reputation points
commented 2026-10-07T22:22:24.16+00:00
Hornblower409 16,350 Reputation points
2 answers

hacked account

I am trying to change security information on Outlook. They keep trying to send an email to a name I do not know. When I try to change the email name to one I know it says it is locked for 30 days. My wife's email has been compromised/…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T21:07:56.9133333+00:00
Mike Walker 0 Reputation points
answered 2026-10-07T22:22:03.22+00:00
Francisco Montilla 30,735 Reputation points Independent Advisor
1 answer

Minecraft Dungeons II – Error 0072: Microsoft Account Incorrectly Reported as Already Linked

Hello, I'm having a Microsoft account linking problem with Minecraft Dungeons II on PC (Steam), error code 0072. The error says: “Linking account failed. Looks like the Microsoft account you are trying to use is already connected. Please go to the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-07T18:47:48.4+00:00
Nikos Peristeras 0 Reputation points
answered 2026-10-07T22:20:56.1766667+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator
1 answer

How to backup the contents of the Windows Taskbar

I want to be able to restore the Windows Taskbar after I do a Windows Restart.Thanks for your help, PR

Windows for home | Windows 11 | Windows update
asked 2026-10-07T21:40:01.5666667+00:00
Phillip Richcreek 1,125 Reputation points
answered 2026-10-07T22:17:47.4666667+00:00
John Jefferson Doyon 89,145 Reputation points Independent Advisor
1 answer

My account has been taken over.

My personal Microsoft account was hacked. The attacker changed my password and changed the security/recovery email address. I still have the original Microsoft security email from October 5 saying that my password was changed. When I try to recover the…

Microsoft Security | Microsoft Authenticator
asked 2026-10-07T22:16:29.2233333+00:00
OceanBreezeRock 0 Reputation points
answered 2026-10-07T22:16:45.43+00:00

AI answer

0 answers

My account got hacked and they changed the email, and i cant get back in, please help me i beg

i was verifying myself in this discord server (yeah im stupid ik dont rip on me) and it asked for a microsoft code, i didnt think of it at the time and before i knew it they changeed everything and i cant sign in at all

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T20:00:58.89+00:00
Jayden Bruni 0 Reputation points
edited the question 2026-10-07T22:15:23.4433333+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator
1 answer

MFA issue with my business account. I'm in a loop and need assistance from the Tenant Recovery Team.

I am the sole Global Administrator of a Microsoft 365 business tenant. I know my username and password, but I cannot complete MFA because of a Microsoft Authenticator problem. There is no other Global Administrator who can reset my authentication…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-07T07:28:07.94+00:00
Michael Burke 0 Reputation points
commented 2026-10-07T22:15:21.5033333+00:00
Michael Burke 0 Reputation points
2 answers

Is there a way to run Microsoft Digital suites 2006 on a new laptop?

A couple of months ago I bought a Dell laptop. It's 32 g ram and my other laptop was a HP and had 8 g ram. I love this laptop but it's frustrating for me because I cannot install Microsoft Digital suites 2006. There are other programs out there, but I…

Windows for home | Other | Apps
asked 2026-10-07T21:27:08.3333333+00:00
lovehp 0 Reputation points
answered 2026-10-07T22:13:34.6366667+00:00
Francisco Montilla 30,735 Reputation points Independent Advisor
0 answers

Compte Xbox piraté, l'attaquant à activé la double authentification (2FA). Support bloqué.

Bonjour, Mon compte a été piraté, l'e-mail a été changé et le pirate a mis en place la double authentification (2FA). Je n'ai donc plus aucun accès. Cependant, je possède le numéro de série physique de la console d'origine et son ID. Je possède…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T20:30:25.96+00:00
ANTHONY BAILLIE 0 Reputation points
edited the question 2026-10-07T22:13:26.7+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator