Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,204 questions
3 answers
Unable to access Teams Essentials tenant or cancel subscription (AADSTS50020)
Organisation: [Moderator note: Personally Identifiable Information removed] Tenant: EdgeStrategicMarketingLtd.onmicrosoft.com Tenant ID: [Moderator note: Personally Identifiable Information removed] Subscription: Microsoft Teams Essentials Purchase date:…
Microsoft Teams | Microsoft Teams for business | Other
asked
2026-10-07T09:39:13.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 37%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Edge Strategic Marketing Limited
0
Reputation points
edited a comment
2026-10-11T12:48:40.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,710
Reputation points Microsoft External Staff
Moderator
2 answers
When I try to install office apps, copilot opens
I'm trying to install office apps but the copilot app keeps opening. I've uninstalled apps but its still happening
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,717 questions
asked
2026-01-20T19:15:58.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-10-11T12:46:39.8133333+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
0 answers
Refund for accidentally purchased Azure Developer support plan (unused, cancelled same day)
I accidentally purchased the prepaid Azure Developer support plan while signing up for pay-as-you-go on 2026-10-03. I never used it and cancelled it the same day. The portal billing support flow would not let me open a ticket. My emailed refund request…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,056 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 98%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
After BIOS update 0xC004C003
I updated the BIOS on my motherboard. Today, a pop-up window appeared asking me to activate Windows. An error is displayed in the settings, and my motherboard appears twice in the list of devices linked to my account, even though I only own one computer…
Windows for home | Other | Licensing and activation
190 questions
asked
2026-10-10T20:04:22.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 48%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bohdan Nehrutsia
0
Reputation points
commented
2026-10-11T12:39:37.5166667+00:00
Bohdan Nehrutsia
0
Reputation points
3 answers
Unable to redeem rewards points.
I was going to redeem some of my points today and saw that almost all options are greyed out stating "on the go?" I looked at others with similar issues and never saw any resolutions. I was trying Amazon and the Walmart but both are not…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,516 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
3 answers
how to remove shared status to an Excel document
How can I make my Excel list "un-shared" so I can edit my list. When I click on the share button I get a dialog box saying "Unable to share right now, the system cannot find the file specified".
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,004 questions
asked
2026-10-10T17:24:57.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 71%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Bark
0
Reputation points
answered
2026-10-11T12:33:40.8933333+00:00
Steve Bark
0
Reputation points
2 answers
Billing Dispute with Azure Pay-As-You-Go invoice - How to contact Support with Chat -or even raise a ticket
This has to be the most frustrating Contact service ever. I have a billing dispute with my latest Azure Pay-As-You-Go invoice. I am disputing invoice G18930752. I am not reporting a technical fault or Azure outage. I have identified that approximately…
Azure SQL Database
Azure SQL Database
An Azure relational database service.
6,965 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
1 answer
New Phone didn't back up Authentication Codes
I brought a new phone and before transferring everything over i didn't back up my recovery codes for my two factor authentication for Instagram now i cannot access my account and META says there's nothing they can do to help. Is there a way of accessing…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,606 questions
asked
2026-10-11T12:30:56.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 62%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Calvin Lewis
0
Reputation points
answered
2026-10-11T12:31:08.86+00:00
AI answer
0 answers
Exact billable input token counting before Azure OpenAI Responses API request
We use Azure OpenAI gpt-5-mini, version 2025-08-07, SKU DataZoneStandard, area EUR, Sweden Central, via the Responses API with Structured Outputs. We need an authoritative answer for strict production cost control. Is there a Microsoft supported method…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,056 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
0 answers
Hi, I’m receiving duplicate emails on my account, but only on my phone.
Hi, I’m receiving duplicate emails on my account, but only on my phone, how can I stop this? I ave tried removing and adding the account, however its not working?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,076 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 94%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
2 answers
Ive been getting this virus popup lately, and i dont know how to stop it, i need help.
It says this is the affected item when quarantined "amsi\harddiskvolume5(Zayden)\downloads\tcblaunch.exe" and im very confused because i dont understand why tcblaunch.exe is being found in downloads, i think it is a trojan, and i need help.…
Windows for home | Windows 11 | Security and privacy
8,788 questions
asked
2026-10-11T00:03:48.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 16%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZK%3C/text%3E%3C/svg%3E)
Zayden Koen
0
Reputation points
commented
2026-10-11T12:17:11.7066667+00:00
Zayden Koen
0
Reputation points
2 answers
Need help recovering my Minecraft account - I have the Transaction ID and migration proof
Hello, I am having trouble recovering/accessing my Minecraft account and would appreciate some assistance from the support team. Here are the details of my situation: Account type: It was migrated to a Microsoft account. The issue: My account was lost…
Windows for home | Windows 10 | Gaming
10,467 questions
asked
2026-10-10T16:24:03.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
matija cos
0
Reputation points
edited a comment
2026-10-11T12:10:41.21+00:00
matija cos
0
Reputation points
9 answers
Copilot Update Glitch: Immediate Daily Chat Limit and Missing History (Sept 8th Update
Hello, I am posting to report a major bug with the recent Microsoft Copilot update that occurred on September 8th around 2:00 PM - 3:00 PM Eastern Time. Immediately following this update, two severe issues occurred simultaneously on my free Microsoft…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
304 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
5 answers
The HTTP request is unauthorized with client authentication scheme 'Negotiate'.
Hi, We are currently in a hybrid configuration E2019CU15 with O365, trying to migrate mailboxes to O365 we are seeing the error below on all mailboxes we are trying to migrate. Error: CommunicationErrorTransientException: The call to…
Exchange | Hybrid management
Exchange | Hybrid management
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
2,459 questions
asked
2026-02-06T12:14:58.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
nettech
181
Reputation points
edited an answer
2026-10-11T12:00:50.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 26%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sergey Trusov
0
Reputation points
2 answers
My hotmail account locked since 10 years
Hello; I've trying to recover my old hotmail account for the last 10 years; I did the recovery process; but I can't remember the questions/ names / ages I've put when creating this mailbox when I was 13 (20 years ago) so it always fails; what are the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,375 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to fix "VMware Player and Hyper-V are not compatible. Remove the Hyper-V role from the system before running VMware Player."
Hi, I've deployed Windows 11 in cloud and installed VMware Workstation 17 (upgraded it to the latest version). I've tried to run Linux VM(Ubuntu) on VMware but I keep getting error as mentioned above. I've tried: Disabling hyper-v from "Turn…
Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked
2024-09-02T17:58:00.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 4%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ash A
25
Reputation points
commented
2026-10-11T11:56:31.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 24%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dmitrij Selyanin
0
Reputation points
2 answers
Access to Microsoft 365 when email no longer available
How can I gain access to my Microsoft 365 account when I no longer have access to the email it was set up with? Can I change this email address?
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,085 questions
asked
2026-02-01T23:53:13.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 82%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Eric Pedersen
0
Reputation points
commented
2026-10-11T11:55:52.97+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
4 answers
hybrid exchange 2019 to o365 mailbox migration failure
Hi, We are trying to migrate our mailboxes from 2019 to o365 in the existing hybrid set up. All migrations fail with the error below. Data migrated: Migration rate: Error: CommunicationErrorTransientException: The call to…
Exchange | Exchange Server | Management
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
8,204 questions
asked
2026-01-19T00:54:42.2233333+00:00
nettech
181
Reputation points
answered
2026-10-11T11:50:25.57+00:00
Sergey Trusov
0
Reputation points
2 answers
update active directory attribute
Hi All, I have a requirement to update the telephoneNumber attribute for Active Directory users. I have a CSV file with the following columns: Users – Contains the user's UPN or email address. TNumber – Contains the telephone number that needs to be…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-08-06T22:14:50.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Glenn Maxwell
14,226
Reputation points
answered
2026-10-11T11:49:33.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Matt roberts
10
Reputation points
0 answers
How dare you install Edge without my permision on my 11 year old daugthers Android Tablet and circumvent my parental controls?
I have a XiaoMi Android tablet and use family link to control all apps and all websites my daugther can access. Suddenly the tablet installed all by itself without permision Edge without any control what my daugther can see and do in the internet. It was…
Microsoft Edge | Other | Android
Microsoft Edge | Other | Android
Other issues or features related to Microsoft Edge on Android
305 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 65%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)