203 questions
0 answers
I update my bios and loose my licence
I loose my license after updating my bios how can I get it back ?
Windows for home | Other | Licensing and activation
asked
2026-11-09T19:24:42.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 70%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
pierre leriche
0
Reputation points
commented
2026-11-09T19:58:25.2466667+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
1 answer
RETAIL digital license (upgraded from Win10) failed to transfer after motherboard upgrade. Error 0xC004F034
My Windows 11 Pro is RETAIL channel (proved by slmgr /dlv) I upgraded the motherboard, and the troubleshooter ('I changed hardware') doesn't show my old PC I don't have a 25-digit key because it's a digital license from Win10 Telephone activation is…
Windows for home | Other | Licensing and activation
203 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 85%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
2 answers
Failed to transfer the digital retail license to my new hardware
I have attempted to transfer the license from old PC to my new PC by signing into the Microsoft account holding the license. I have tried the Windows troubleshooting to no avail as per the image attached. The old PC still show that Windows is…
Windows for home | Other | Licensing and activation
203 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYO%3C/text%3E%3C/svg%3E)
1 answer
Physical desktop see listed as a virtual machine on my account
My physical Windows desktop device that I use everyday is listed on my Microsoft account as a virtual machine for some reason and wasn't listed on there as such not that long ago
Windows for home | Other | Licensing and activation
203 questions
asked
2026-11-03T01:00:31.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 60%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
mason dudley
0
Reputation points
commented
2026-11-04T11:07:21.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
19,130
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to Transfer Windows 11 Home Retail License to a New PC – Activation Errors 0x803FA067 and 0xC004F034
Hello Microsoft Support Team, I purchased a genuine Windows 11 Home Retail license directly from the official Microsoft Store on October 22, 2023, for KRW 208,000. I recently built a new PC and am trying to transfer my existing Retail license from my old…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-29T14:52:55.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 76%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Minjae Kim
0
Reputation points
commented
2026-11-03T10:38:16.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,905
Reputation points Microsoft External Staff
Moderator
1 answer
Activation of Windows
I have a digital product key for Windows 11 pro My device had major hardware failures and has been replaced by the manufacturer but despite unlinking the old device from my account I cannot activate Windows using the Pro product key to replace the…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-28T20:35:57.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 2%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Basil Bekdash
0
Reputation points
commented
2026-10-30T20:53:21.55+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
2 answers
After BIOS update 0xC004C003
I updated the BIOS on my motherboard. Today, a pop-up window appeared asking me to activate Windows. An error is displayed in the settings, and my motherboard appears twice in the list of devices linked to my account, even though I only own one computer…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-10T20:04:22.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 48%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bohdan Nehrutsia
0
Reputation points
commented
2026-10-29T21:03:33.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 25%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Travis
0
Reputation points
2 answers
How can I cancel the purchase of Windows 10/11 Pro made by mistake? I had a Home version earlier.
I recently purchased Windows 10/11 Pro by mistake. I thought the only way to ensure my laptop security is to upgrade to Pro version. However, I discovered it was not the option. I do not need the Pro version. The invoice has already been issues and I can…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-06-01T15:22:10.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 73%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
Yuliana
0
Reputation points
commented
2026-10-21T05:48:24.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
24,170
Reputation points
Volunteer Moderator
3 answers
how to activate my windows 11
someone erased my drive, and the company that I purchase the desktop from, send me the windows 11 installer, and they told me that my motherboard has my windows key in it, but I can't activate my windows
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-20T23:26:59.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 77%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Heraclito Bermudez
0
Reputation points
answered
2026-10-21T01:58:33.06+00:00
EmilyS_726
34,280
Reputation points
Volunteer Moderator
2 answers
How to fix Windows activate error
My Windows 7 worked for 10 years, and now I receive the message "This copy of Windows is not genuine".
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-17T09:27:37.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 53%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sandu Marian
0
Reputation points
commented
2026-10-20T23:20:39.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
16,365
Reputation points Microsoft External Staff
Moderator
2 answers
I am running windows 11 pro, and have been for many years, All of a sudden it's telling me I need to activate it, but it will not.
My windows 11 pro is now telling me I need to activate, and it will not work. It tells me I need to contact my organizations admin, but I AM the admin, it is my personal PC. Why is this happening?
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-19T22:09:14.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
Walter Hudson
0
Reputation points
answered
2026-10-19T22:44:04.06+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to purchase a WIN11 PRO license, already accidentally ordered WIN10PRO to WIN11PRO but had no product key
I purchased new hardware for WIN11 PRO conversion from WIN10PRO and have installed WIN11PRO. But that was an incorrect purchase because it did not provide a product key. The cost of the product key is the same as the cost of that product, so I…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-19T18:27:05.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 48%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rich Morse
20
Reputation points
accepted
2026-10-19T18:34:57.0633333+00:00
Rich Morse
20
Reputation points
2 answers
activate windows
i want to activate windows in this PC, i want to know how to activate step by step
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-18T07:19:08.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Shaik Abdul Malik
0
Reputation points
answered
2026-10-18T08:01:54.0466667+00:00
Kapil Arya
38,721
Reputation points
Volunteer Moderator
1 answer
Incorrect Windows Activation
Dell computer originally came with Windows Home OEM. It is currently running Windows Pro activated through an organization's activation service (KMS) that will expire today Oct 16. I have verified an OEM key embedded in the motherboard and need a support…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-16T18:42:38.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 23%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sherry Patterson
0
Reputation points
answered
2026-10-16T19:17:47.9966667+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Unable to re-activate my second FSX Gold Install >> after UNINSTALLING my first Install !!!!!!
I had to upgrade my MB , Of course before doing that I uninstalled all my OS, programs (including my legally purchased FSX Gold Boxed edition) and deleted all entries that related to this first Install. I changed my Motherboard, everything went without…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-07T21:04:34.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
peter Bootes
20
Reputation points
commented
2026-10-13T14:06:39.5166667+00:00
Carl-L
24,905
Reputation points Microsoft External Staff
Moderator
3 answers
How to fix activation?
So i just erased my laptop like factory reset and now i dont have windows it says on the bottom right activate windows go to settings to activate windows, did i do something or is that normal and i have to buy the windows activation key? i cant even make…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-12T16:42:33.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 9%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mia Jezerčić
0
Reputation points
commented
2026-10-13T05:27:50.1+00:00
DaveM121
947.5K
Reputation points
Independent Advisor
1 answer
My home, main device is not listed AT ALL at my account
I am signed in using my paid for Microsoft 365 Family account. Your site does not list my device - "hphome" although it lists two other of my devices, both of which are running Windows 10. This computer is running the normal Windows 11 systetm.…
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-02T01:17:11.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 10%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Frank Moser
0
Reputation points
answered
2026-10-02T02:25:48.9133333+00:00
GsN5034 - IA
80,000
Reputation points
Independent Advisor
0 answers
0cx004f211 error after bios upgrade - need to contact support
0cx004f211 error after bios upgrade - running the activation troubleshooter does nothing
Windows for home | Other | Licensing and activation
203 questions
asked
2026-10-01T02:45:21.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Josh Micallef
0
Reputation points
commented
2026-10-01T03:24:26.6266667+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
1 answer
Windows Activation Key Error
I am a running student, and I have successfully verified and logged in with my student ID. I got the prompt to view the windows activation key, but it always fails, says unable to retrieve key.
Windows for home | Other | Licensing and activation
203 questions
asked
2026-09-30T10:01:05.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tanvir Hasan Chowdhury
0
Reputation points
commented
2026-09-30T11:08:28.0866667+00:00
DaveM121
947.5K
Reputation points
Independent Advisor
1 answer
windows activation problem
windows is not activating even when product key is entered
Windows for home | Other | Licensing and activation
203 questions
asked
2026-09-28T10:21:47.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Prasanna Kamepalli
0
Reputation points
answered
2026-09-28T10:57:36.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thileep Kumar
4,400
Reputation points
Independent Advisor