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Account is blocked.

I have been blocked out of my Wordament account. I am playing an adventure game. It indicated I had enough stars to open the gate. However, it has been frozen for 4 days not allowing me to open the gate. I can’t switch to any other Wordament game. Very…

Windows for home | Windows 10 | Gaming
asked 2026-11-05T16:32:21.0233333+00:00
Cindy and Paul Viar 0 Reputation points
2 answers

having cloud sync issues

Every time I enter gaming apps the one drive seems to be losing sync and not auto syncing. even when I make it sync back it immediately becomes un-sync.

Windows for home | Windows 10 | Gaming
asked 2026-11-05T02:53:47.29+00:00
Jin Huang 0 Reputation points
answered 2026-11-05T03:34:18.3133333+00:00
EmilyS726 277.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

how to recover minecraft username originally on this account.

my minecraft username or account in a way, was stolen and hacked 2 years ago, i changed my password and thought i lost it forever so i moved on, i now just learned about an alias change and see some random email stole my minecraft username for their…

Windows for home | Windows 10 | Gaming
asked 2026-11-03T22:29:25.0966667+00:00
benjiman kadlec 25 Reputation points
commented 2026-11-05T01:55:45.9066667+00:00
benjiman kadlec 25 Reputation points
2 answers

Minecraft Launcher Thinks I'm Not Connected To Internet

Hello, When opening the launcher an Xbox window opens with the message "You are not connected to the internet" (obviously I'm connected) (I added a Screenshot). After clicking on OK and trying to sign in again by clicking on on my account name…

Windows for home | Windows 10 | Gaming
asked 2026-10-27T15:17:14.84+00:00
Bruck 0 Reputation points
commented 2026-11-04T11:52:21.5266667+00:00
Bruck 0 Reputation points
1 answer

I keep getting error 0x80048820

When i try to log into any microsoft thing, be it xbox or microsoft store, on my pc through their apps it gives me the error. i do not know what to do, ive tried everything ive seen said online and yet STILL it gives me the same error. Please help i…

Windows for home | Windows 10 | Gaming
asked 2026-04-13T01:41:08.77+00:00
pizza ghost 10 Reputation points
commented 2026-11-03T21:24:47.54+00:00
JuliaMarvin 23,870 Reputation points Volunteer Moderator
3 answers

need to know bases scared of getting banned?

i need to know if running a vpn hotspot connection to my console is ok?

Windows for home | Windows 10 | Gaming
asked 2026-11-02T10:28:59.5866667+00:00
Ion Noi 0 Reputation points
answered 2026-11-02T14:41:54.8166667+00:00
Bulldog 5,520 Reputation points
2 answers

fortnight wont launch on my windows 10 pc

I'm trying to play fortnight on my pc and it wont launch. I've been in touch with Xbox support and they said to contact you guys since everything they suggested hasn't resolved the issue. when i go to launch the game easy anti cheat displays an…

Windows for home | Windows 10 | Gaming
asked 2026-10-24T03:06:40.15+00:00
sean 85 0 Reputation points
commented 2026-10-30T10:57:41.09+00:00
Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator
2 answers

Owned Game doesn't show up in Microsoft Store

I purchased Halo Wars 2: Definitive Edition from the Microsoft Store over 7 years ago (so can't see it in purchase history). I had some computer problems and now the game has been corrupted and won't open. I've been trying to reinstall it or get in…

Windows for home | Windows 10 | Gaming
asked 2026-01-10T23:19:06.3466667+00:00
JOSH 0 Reputation points
answered 2026-10-29T12:04:41.48+00:00
rahul rudra 0 Reputation points
1 answer

Minecraft: Java Edition licence purchased in 2014 – request to confirm ownership and restore access

I purchased Minecraft: Java Edition on 20/12/2014 via a Mojang account registered to [<PII removed>@hotmail.com]. I am no longer able to access the game. Purchase details: Order ID: <PII removed> Transaction ID: <PII removed> …

Windows for home | Windows 10 | Gaming
asked 2026-10-24T19:04:28.41+00:00
Edouard Faure 0 Reputation points
commented 2026-10-28T10:32:58.77+00:00
Carl-L 24,580 Reputation points Microsoft External Staff Moderator
1 answer

I cannot use email to login to play steam xbox 2024 flight simulator

Greetings! I recently had to switch computers to play 2024 flight simulator using steam, and it asks me to login to xbox to use it. I do not know the email, but i do have the gamertag? I need help

Windows for home | Windows 10 | Gaming
asked 2026-10-27T13:59:02.8966667+00:00
NHCS Player6 0 Reputation points
answered 2026-10-27T13:59:37.44+00:00

AI answer

2 answers

cant play on google play because of graphics driver issue

what graphics driver is compatible with optiplex 3050

Windows for home | Windows 10 | Gaming
asked 2026-10-26T21:36:12.86+00:00
Eric Yablonsky 0 Reputation points
answered 2026-10-27T00:21:06.25+00:00
Manoel Barros 23,275 Reputation points Independent Advisor
1 answer

Minecraft dissapeared

I bought the game Minecraft in August after cancelling my Game Pass subscription, the transaction was complete and I was able to play the game as normal and expected. Now, months later, I open up my Minecraft launcher on my PC to find that Minecraft was…

Windows for home | Windows 10 | Gaming
asked 2026-10-23T14:32:08.5+00:00
Ambrosia 0 Reputation points
answered 2026-10-23T14:33:45.61+00:00

AI answer

1 answer

Ajuda para recuperar conta e localizar compra do Minecraft

Olá, equipe de suporte da Microsoft! Comprei o Minecraft Java & Bedrock Edition para PC em 23 de dezembro de 2025, no valor de R$ 74,25. Acredito que a conta Microsoft utilizada na compra possa ter sido comprometida, pois perdi o acesso a alguns…

Windows for home | Windows 10 | Gaming
asked 2026-10-22T17:59:45.55+00:00
breno diniz 0 Reputation points
edited an answer 2026-10-23T08:35:23.4933333+00:00
Lychee-Ng 30,240 Reputation points Microsoft External Staff Moderator
1 answer

gears of war e-day controller glitch

Xbox controller rt stick doesn't work for this game. Function as expected on all others

Windows for home | Windows 10 | Gaming
asked 2026-10-09T06:05:59.5733333+00:00
Disco B. Fourten 0 Reputation points
commented 2026-10-22T13:37:38.8866667+00:00
Carl-L 24,580 Reputation points Microsoft External Staff Moderator
1 answer

How can I cancel my Minecraft Realms subscription without access to my Microsoft account?

How can I cancel my Minecraft Realms subscription without access to the Microsoft account it is linked to? The account has been compromised, and the login details have been changed. I have already contacted Minecraft Support and Klarna, but both have…

Windows for home | Windows 10 | Gaming
asked 2026-10-22T09:10:25.5966667+00:00
Lotfi Elkhatari 0 Reputation points
commented 2026-10-22T10:43:29.17+00:00
Kayece Jan Mae Amizola 16,870 Reputation points Independent Advisor
2 answers

"Oops Please Try Again" When trying to get a Realms 30-day Free Trial

I Just bought a brand new Java account and new Microsoft account, but every time I try to do the 30 day free trial it brings me to Minecraft.net and gives me the message "Oops, something went wrong. Please try again. If issues persist, please…

Windows for home | Windows 10 | Gaming
asked 2026-10-19T00:48:57.6466667+00:00
Laura Santoro 0 Reputation points
commented 2026-10-22T06:47:13.3266667+00:00
Emma1-N 14,890 Reputation points Microsoft External Staff Moderator
1 answer

What does the error code “drowned” mean when trying to login into a minecraft account

What does the error code “drowned” mean when trying to login into a minecraft account on Nintendo switch

Windows for home | Windows 10 | Gaming
asked 2026-06-26T20:59:24.7533333+00:00
Ree J 15 Reputation points
commented 2026-10-21T15:39:30.6+00:00
Sahil Verma 0 Reputation points
2 answers

Microsoft Solitare Collection reeal timeleaderboard on daily events not working properly

Good morning On both the PC version, AND on the android versions, while playing the daily event under the Microsoft Solitaire Collection of solitaire, when checking the leaderboard during play of the daily event, it does not update the leaderboard real…

Windows for home | Windows 10 | Gaming
asked 2026-10-20T10:45:51.5366667+00:00
R J 0 Reputation points
answered 2026-10-21T08:44:21.72+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
2 answers

I can't install Roblox I'm wondering why it was working last week*

well I was trying to download Roblox on my computer because I be bored at home and I can't get it downloaded and I'm wondering why

Windows for home | Windows 10 | Gaming
asked 2026-10-17T17:45:10.15+00:00
Azari Pierce 0 Reputation points
commented 2026-10-21T06:39:35.2133333+00:00
RILEY ABEL MONTOYA 0 Reputation points
1 answer

Good afternoon, can you please cancel my fortnite crew subscription in the Fortnite game?

Fortnite still thinks im subscribed to fortnite crew through game pass ultimate, but I have had game pass cancelled for months. And fortnite crew does not show up individually on the microsoft subscription page, so I cannot cancel it manually.

Windows for home | Windows 10 | Gaming
asked 2026-08-27T01:26:23.4966667+00:00
Evan Nguyen 5 Reputation points
edited the question 2026-10-20T07:01:57.26+00:00
Alex-L 13,280 Reputation points Microsoft External Staff Moderator