Minecraft: Java Edition licence purchased in 2014 – request to confirm ownership and restore access

Edouard Faure 0 Reputation points
2026-10-24T19:04:28.41+00:00

I purchased Minecraft: Java Edition on 20/12/2014 via a Mojang account registered to [<PII removed>@hotmail.com]. I am no longer able to access the game.

Purchase details:

  • Order ID: <PII removed>
  • Transaction ID: <PII removed>
  • Amount: USD 26.95
  • Payment:
  • Country of purchase: Qatar

I am currently signed in with the Microsoft account [******@hotmail.com], but the game is not shown as owned.

Could you please:

  1. Confirm whether this licence was migrated to a Microsoft account and, if so, which one;
  2. If it was not migrated, confirm whether the licence can be linked to my Microsoft account on the basis of the proof of purchase above.

I can provide the original Mojang receipt email if required.

Kind regards, Edouard Faure

Windows for home | Windows 10 | Gaming
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  1. Carl-L 24,580 Reputation points Microsoft External Staff Moderator
    2026-10-27T10:02:12.6966667+00:00

    Hello Edouard Faure,

    Welcome to Microsoft Q&A forum.

    Please understand that our forum is a public platform, and we will modify your question to cover your personal information in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data.

    Before we proceed further, may I know if you have done the migration back when it happened? Do you have any confirmation email regarding it?

    Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas. For more information regarding your account, please contact Microsoft Support.

    I'm waiting for your reply.

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