Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
2 answers
Outlook on PC is not syncing up with my Outlook on IOS
My Outlook (office 365) is not syncing with my Outlook on IOS (Iphone).
Outlook | Outlook for mobile | Outlook for iOS | For home
asked
2026-11-05T14:14:33.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 96%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brendan Seifried
0
Reputation points
answered
2026-11-05T14:51:15.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.5K
Reputation points
Independent Advisor
4 answers
Syncing Issue
I have Outlook on my desktop, iPad and Android mobile phone. At the moment messages are landing on the Ipad and mobile phone but not on my desktop. Occasionally a message will reach the desktop but it could be after several hours. The issue has existed…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 21%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
1 answer
Cannot Add Email On iPhone 18 - MS Support Does Not Call Me Back
I recently upgraded my iPhone to 18. I have tried to go through settings, tried through mail app and outlook app. It gives errors, I have spent hours chatting with AI bots and have schedule 2 support calls and no one calls me back within the time…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 48%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
1 answer
logging in
I need help understanding why I can't log in to some of my email accounts Via iPhone mail app. Every time I try it always ends in something went wrong.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 25%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
2 answers
Exchange Backend Mailbox Sync Stall - Account Level Issue
I have performed all client-side resets. The issue persists across Web, iOS, and Desktop. I need a backend escalation to reset my Exchange Online sync index. this has been going on for over two weeks. Every time I attempt to get help through support, I…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-10-31T18:32:50.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES4%3C/text%3E%3C/svg%3E)
StaceyLutz-4397
5
Reputation points
commented
2026-11-04T06:18:46.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
15,605
Reputation points Microsoft External Staff
Moderator
1 answer
Account recovery
Unable to recover an account need to speak to a live representative about recovery.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-11-03T17:51:47.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 87%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
michael stuhler
0
Reputation points
edited an answer
2026-11-04T03:48:52.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
15,075
Reputation points Microsoft External Staff
Moderator
2 answers
How can i get back to my account??
Hello, I have been locked out of one my Microsoft account for several years. I have repeatedly submitted the account recovery form, but every request has been rejected because I supposedly haven’t provided enough information. The problem is that I…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-11-03T10:55:14.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 50%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
danah habadi
0
Reputation points
answered
2026-11-03T11:30:38.67+00:00
DaveM121
945.9K
Reputation points
Independent Advisor
1 answer
how can i unlock my outlook account ?
my outlook account has been locked. when i try to reactivate it via phone number verification method they say this method is not working right now try another method. how can i reactivate my outlook account ?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2025-12-12T14:52:02.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 74%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Toseef Ahmad
0
Reputation points
commented
2026-11-02T23:19:05.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 26%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
ENOUGH ENOUGH
0
Reputation points
2 answers
storage on outlook mail account full
email storage is only using 634 MB of 15 GB for my email account - however the microsoft storage of 5 GB is full because OneDrive is using 4.8 GB. How do I remove the onedrive from my email account?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-11-01T14:43:27.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 57.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
susan carson
0
Reputation points
answered
2026-11-01T15:24:07.2066667+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
2 answers
Adding new personal domain account to Mail on iphone 17
Get this Microsoft error message when trying to add email account on Mail on iphone (no issues for ipad and imac) We’re unable to complete your request. Inavlid request. The provided value for the input parameter ‘redirect_uri’ is not valid. The expected…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-10-25T04:13:27.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brett Cheatley
0
Reputation points
commented
2026-11-01T07:19:11.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,140
Reputation points Microsoft External Staff
Moderator
2 answers
Sync Icloud calendar to new Outlook
hi, I tried to follow your advice by clearing out the cache with your command: d olk.exe --clearLocalState but still some of the events in icloud are still missing on the new outlook. Is there anyway to sync icloud calendar from my iphone to EITHER…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-10-29T21:20:49.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Tran Viet Hoan
0
Reputation points
commented
2026-11-01T02:46:39.56+00:00
Hornblower409
18,575
Reputation points
2 answers
Lots of spam emails coming in
As microsoft has made it impossible to talk to an actual person and resolve issues i am coming to this Q&A to seek help on how i can control this influx of spam emails. I am reaching up to 100 a day and i go through and block each contact and report…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-09-22T19:25:37.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 72%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anais
0
Reputation points
recommended
2026-10-31T17:50:16.13+00:00
Stefan Blom
357.1K
Reputation points MVP
Volunteer Moderator
2 answers
Microsoft Cloud sync reset
Hi, I need an escalation to the Microsoft Cloud sync backend team for my Google Workspace account email address. The account is connected in Outlook and synced to the Microsoft Cloud, but mail, calendar and contacts aren't staying in sync with Google.…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-10-29T13:14:54.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joseph Tonnos
10
Reputation points
commented
2026-10-30T20:52:20.6466667+00:00
Hornblower409
18,575
Reputation points
1 answer
One of the answers was accepted by the question author.
Manual birthday entries disappeared from Outlook Birthdays
Some of the entries under the Outlook Birthdays have disappeared from the calendar app on my iPhone etc. These are entries I put in manually. I noticed they had disappeared a few days ago. The birthday entries contained more information than simply…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-08-01T12:07:18.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 30%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KL
20
Reputation points
commented
2026-10-30T19:11:46.1466667+00:00
Stefan Blom
357.1K
Reputation points MVP
Volunteer Moderator
1 answer
My Microsoft account has been locked .. I get this message and it’s been 3 months already
My Microsoft account has been locked (and which I think is automatically), because I had gained access to it after forgetting my password. I was able to gain access to it using a generated code from Microsoft Authenticator the same day, and the same day…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-10-29T19:34:26.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Preeti Gurung
0
Reputation points
commented
2026-10-29T19:39:21.54+00:00
Preeti Gurung
0
Reputation points
1 answer
Hi, I’m receiving duplicate emails on my account, but only on my phone (Outlook for iOS)
Hi, I’m receiving duplicate emails on my account, but only on my phone, how can I stop this? I ave tried removing and adding the account, however its not working?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 94%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Cant sign into outlook on new phone, recovery account doesnt work.
Hi, My mum got a new iphone last week and a few days ago she transferred all her stuff over. She has to sing back into outlook on her new phone but cant, she forgot her password and the number on the account is an old phone number she no longer has…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-10-28T19:22:15.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 67%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Elijah Caldwell
0
Reputation points
answered
2026-10-29T06:44:56.82+00:00
Chloe-V
15,075
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Select emails box has disappeared
I used to be able to hit a box, select several emails and delete them all at the same time. How do I get it back?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-10-20T18:22:20.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 37%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Donna Pahl
60
Reputation points
commented
2026-10-28T04:54:13.9233333+00:00
Ian-T
15,605
Reputation points Microsoft External Staff
Moderator
4 answers
Hotmail Account Got Hacked - How do i close the account
hi team, my hotmail account got hacked, i am scared to open it, how do i just close it completely.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-01-06T06:47:51.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 80%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kwan, Kevin
5
Reputation points
answered
2026-10-27T15:13:47.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Levi Cornwell
340
Reputation points
2 answers
Reinstatement form
Hello, I had forgotten my password but after entering in a code from Microsoft Authenticator, I was able to log in to my Hotmail account. But the same day, my Hotmail account got locked, so every time I try to sign in it says, “your account has been…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,120 questions
asked
2026-10-27T12:22:59.48+00:00
Preeti Gurung
0
Reputation points
answered
2026-10-27T13:38:14.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
5,535
Reputation points
Independent Advisor