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Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
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I’m sorry you’re having trouble recovering your account. I understand you would like to speak with a live support representative.
Before contacting support, please refer to the Microsoft Support article “Help with the Microsoft account recovery form” for guidance on completing the recovery form and improving your chances of verification.
Please visit Contact Microsoft Support and follow these steps:
- Select Show expanded list of products.
- Choose Outlook > Get Home support.
- Search for Account Recovery, then select Get Help > Contact Support.
- If you cannot access the affected account, sign in with another Microsoft account.
- Under Ask our Support Assistant, type Talk to live chat agent, then select Contact Support.
- Choose Other Products > Manage Account Security > Chat with a support agent via web browser.
Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.
Thank you for your understanding.