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Office products open as 2021 version and my Microsoft account does not list me as having an Office 2024 license, even after providing a legit key.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Where did you buy your Office 2024?
Which Office 2024 did you buy? Office Home, or Office Standard, Pro Plus, LTSC, Home & Small business?
I was asking you questions to narrow down your license type. Instead of providing the info I need, you indicated that it didn't resolve your issue, I cannot troubleshoot without the information I am asking for.