Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,197 questions
1 answer
Subscription Issues
My credit card has been charged to renew my subscription but I cannot access any of my microsoft apps. I am wasting hours trying to correct this and cannot get ahold of anyone for support.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-09-24T03:23:12.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 0%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jason Szpara
0
Reputation points
commented
2026-10-03T01:07:43.55+00:00
Jason Szpara
0
Reputation points
0 answers
My Account is hacked and might be deleted or relocated to another email
My microsoft account with email *@163.com has been hacked as a malicious verification code was entered, and now my account has been relocated to a email [[email protected]]. When I tried to login again it says that my email does not exist, so I could not…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,544 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 67%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
3 answers
Cannot get the Windows Insider builds
Why am I getting these messages in the uploaded images if I have a personal laptop with Windows 11 Pro Beta? For some reason I am prevented from sending optional diagnostic data to Microsoft, which means I won't get Windows Insider builds. How can I…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-22T04:49:33.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lufi Garrido
0
Reputation points
commented
2026-10-03T01:05:35.49+00:00
Lufi Garrido
0
Reputation points
1 answer
Qualys IP-based scanning: Kerberos after reverse DNS, and impact of NTLM deprecation.
While evaluating NTLM deprecation for our environment, have a question regarding Qualys authenticated scanning. Our Qualys Scanner Appliance is not domain-joined, while the scan targets are domain-joined Windows Server 2016/2019/2022/2025 systems. The…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-10-02T23:59:27.04+00:00
Nazim Shaikh
20
Reputation points
edited an answer
2026-10-03T01:05:15.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chen Tran
13,270
Reputation points
Independent Advisor
1 answer
I paid for my subscription to update Microsoft 365 and it is not installing
I keep getting messages to pay for the renewal of my subscription, but I already paid for it and I didn't install and I keep getting message to pay. How can this be fixed?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,286 questions
asked
2026-10-02T23:47:29.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 42%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
dantemaze
0
Reputation points
answered
2026-10-03T01:02:37.7333333+00:00
Jeronimo Fuerte
46,645
Reputation points
Independent Advisor
1 answer
Access to Microsoft Office apps
I cannot open my saved Excel and Word files with Office 365
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,600 questions
asked
2026-10-03T01:00:36.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 62%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
Woody Dierberg
0
Reputation points
answered
2026-10-03T01:00:50.2466667+00:00
AI answer
1 answer
cannot open 2021 Office installed with old email address, MacBookPro, 2023
cannot open 2021 Office installed with old email address, MacBookPro, 2023
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,827 questions
asked
2026-10-03T00:57:28.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 39%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFE%3C/text%3E%3C/svg%3E)
frje Echeverria
20
Reputation points
answered
2026-10-03T00:57:43.6666667+00:00
AI answer
1 answer
Automatic MSSQLSvc SPN registration not working despite required AD permissions
We are investigating multiple SQL Server instances where MSSQLSvc SPNs are missing, resulting in NTLM authentication. According to Microsoft's documentation, SQL Server should automatically register the required SPNs when the SQL Server service starts,…
SQL Server | Other
SQL Server | Other
Additional SQL Server features and topics not covered by specific categories
14,817 questions
asked
2026-10-03T00:57:16.36+00:00
Nazim Shaikh
20
Reputation points
answered
2026-10-03T00:57:40.96+00:00
AI answer
2 answers
BitLocker Recovery Prompt After Connecting New Thunderbolt Docks
Hi guys, Corporate laptops consistently prompt for the BitLocker recovery key after booting with newer Thunderbolt docking stations attached. The issue appears to be related to changes in the TPM PCR measurements caused by the dock firmware or device…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-10-03T00:12:18.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 67%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Doe
40
Reputation points
answered
2026-10-03T00:57:25.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jason Nguyen Tran
27,050
Reputation points
Independent Advisor
0 answers
Audio not working - missing source
My computer won't recognize my aux port or speakers. I've gone into device manager and Realtek Audio is missing from the video and sound category. My laptop is windows 11.
Windows for home | Windows 11 | Devices and drivers
24,544 questions
asked
2026-10-03T00:57:17.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 61%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jonah Aschliman
0
Reputation points
asked
2026-10-03T00:57:17.3266667+00:00
Jonah Aschliman
0
Reputation points
2 answers
Installing 25H2 from 23H2 stops at 96% w/o error code
Installing 25H2 from 23H2 stops at 96% w/o error code, "but can't completed install". Attempted recommended fixes w/o success from CMD. Scannow, resolve update troubleshooter; RestoreHealth, etc each stating changes made but still won't finish…
Windows for home | Windows 11 | Install and upgrade
9,314 questions
asked
2026-10-02T20:36:01.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robin Hagedorn
0
Reputation points
answered
2026-10-03T00:55:53.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
88,360
Reputation points
Independent Advisor
2 answers
What is my password
I cannot find my password anywhere when I sign out it goes to facial recognition to sign me in how can I find my actual password
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,759 questions
asked
2026-10-02T22:56:17.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jen S
0
Reputation points
answered
2026-10-03T00:53:35.8866667+00:00
Manoel Barros
22,045
Reputation points
Independent Advisor
0 answers
I have a family subscription, why is TEAMS limiting my meeting time to 30 minutes?
I have a family subscription, why is TEAMS limiting my meeting time to 30 minutes?
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
985 questions
asked
2026-10-03T00:19:20.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jami Hackley
0
Reputation points
commented
2026-10-03T00:53:19.03+00:00
EmilyS726
269.8K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Excel Substitutions
In col A, I have old1 old2 old3 ... In col B, I have new1 new2 new3 ... In D1, I have: =substitute(C1,A1,B1) so that text entered in C1 is shown in D1 with old1 substituted by new1. But, for that single cell C1, I want to apply every listed sub. E.g.,…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,981 questions
asked
2026-09-29T18:07:20.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 97%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Richard Tillman
405
Reputation points
accepted
2026-10-03T00:52:22.1333333+00:00
Richard Tillman
405
Reputation points
1 answer
New Windows Update done 9/29
I cannot play valorant anymore after new update keep getting this error. when I tried to enable it in bios this setting just does not exist anymore. I tried to turn of fast boot and then restarted to see if it would appear then and still has not…
Windows for home | Windows 11 | Performance and system failures
32,541 questions
asked
2026-09-29T21:47:57.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Prasanth, Ashwin
0
Reputation points
commented
2026-10-03T00:47:27.9266667+00:00
Prasanth, Ashwin
0
Reputation points
1 answer
How do I restore Print Screen
I am sick and tired of Microsoft changing my keyboard shortcuts, I don't want this stupid sniping thing I want Print Screen - how do I restore it. I am writing a client report and you have really made life difficult for me. I am tired I do not want to…
Windows for home | Windows 11 | Settings
10,114 questions
asked
2026-10-03T00:47:04.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Anne Dettmer
0
Reputation points
answered
2026-10-03T00:47:19.3333333+00:00
AI answer
2 answers
How do I delete individual Bing generated pictures
I have created a number of Bing generated pictures. Now I want to delete several of them.
Bing | Bing Apps | Use app feature
Bing | Bing Apps | Use app feature
Mobile and desktop apps that bring Bing’s search, discovery, and personalization features to users across devices.Use app feature - Apply an application's functionalities and tools to achieve specific tasks.
262 questions
asked
2026-10-03T00:42:08.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 39%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Thomas Troxel
0
Reputation points
answered
2026-10-03T00:44:39.2+00:00
Thomas Troxel
0
Reputation points
1 answer
Unable to associate MPNID to App
Hi– I'm unable to associate the MPN ID to a new app we created. We have 2 tenants, the one that we used until now, linked to domain1.com. domain1.com is also the domain we used for the Partner Center vetting process for our email verification. Then we…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,274 questions
asked
2026-10-03T00:43:45.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 38%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Martin Destagnol
0
Reputation points
answered
2026-10-03T00:44:04.6633333+00:00
AI answer
1 answer
Chat unable to open after the new Copilot update.
The issue for my account is ever since the new copilot update started, it has been failing to open 1 specific chat of mine, which happens to be a chat that I used the most. The chat name still shows up in the side bar with the rest of the chats, but when…
Microsoft Copilot | Other
2,213 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
MSN multiplayer BACKGAMMON extended 130 second clock
While playing MSN Game Zone multiplayer BACKGAMMON..the play screen goes blank and a 130 second countdown begins. As a result you are timed out when the clock hits zero resulting in a forfeit. It happens on many occasions. Very frustrating. Spoke to…
Windows for home | Windows 10 | Gaming
10,458 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 3%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)