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IDENTIFY MICROSOFT#G178783631 MSBILL.INFO WA

THIS IS A RECURRING CHARGE TO CREDIT CARD THAT I NEED TO IDENTIFY SOURCE.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-06T15:42:40.0733333+00:00
Martha Reyes 0 Reputation points
answered 2026-10-06T15:42:51.7233333+00:00

AI answer

1 answer

Is Microsoft even listening to us?

Is Microsoft even listening to our feedback about NOT shoving Copilot into our faces???!!! This is a HUGE productivity drain. Copilot should be the option you click on when you want to use it, not the forced starting page for everything. No, Copilot…

Microsoft 365 and Office | Other
asked 2026-10-06T15:35:41.5366667+00:00
Mick 15 Reputation points
answered 2026-10-06T15:36:01.6966667+00:00

AI answer

1 answer

Microsoft 365 Migration - Cannot Scan

We are working through legacy file share migrations, these files sit in an on-prem server. We have installed the newest agent and have had successful migrations as of 9/16. However now the agent shows connected but in a state of cannot scan, we do not…

Microsoft 365 and Office | SharePoint | Other | Windows
asked 2026-10-06T15:28:34.87+00:00
sb330 0 Reputation points
edited the question 2026-10-06T15:29:11.2233333+00:00
sb330 0 Reputation points
1 answer

Microsoft authenticator minimizes itself after scanning QR-Code for identity valdation for an artifact signing account

I wanna do the identity validation in azure to continue setting up artifact signing. When i scan the QR code the app simply closes and the "processing" appears on the screen, but after a while just goes back to the qr code. Iv been using…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,358 questions
asked 2026-10-06T15:28:07.2833333+00:00
Jan-Malte Hannig 0 Reputation points
answered 2026-10-06T15:28:22.25+00:00

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1 answer

Microsoft Teams repeatedly asks you to sign in.

Dear All, The following is happening to us; After I successfully authenticate on Teams, it asks me to log in again. Everything works correctly for a few moments and then it asks me to log in again. Is there anything I can check locally on my laptop? The…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-10-06T15:26:04.9033333+00:00
Lucas Peñaloza 671 Reputation points
answered 2026-10-06T15:26:23.3566667+00:00

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1 answer

Why am I being charged to my credit card? What is this charge for?????

Why am I being charged on my credit card from MICROSOFT*MICROSOFT 36 MICROSOFT.COMWA? What is this charge for? Thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-06T15:22:19.7466667+00:00
Sherry Lutz 0 Reputation points
answered 2026-10-06T15:22:32.3066667+00:00

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1 answer

My e mail address has been hacked

A message has been sent to all my contacts saying they have received a message from and asking them to reply\ They the reply asking for money for gift voucher and air b&b

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-06T15:18:04.2866667+00:00
Mary Fomison 0 Reputation points
answered 2026-10-06T15:18:20.5333333+00:00

AI answer

1 answer

I got a new phone and my new one will not work on Authenticator app

Good morning, I am having trouble signing into some emails for school because I got a new phone and my Authenticator app won’t send the number to this phone. I can log into the app but as soon as I try and verify my email I’m trying to get it does not…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-06T15:12:35.17+00:00
Dayton Veremy 0 Reputation points
edited the question 2026-10-06T15:21:22.1333333+00:00
Jack-Bu 6,865 Reputation points Microsoft External Staff Moderator
2 answers

I cant redeem my Microsoft reward

I cant redeem my point. I try other gift card rather than LOL gift card but doesnt work. How to fix this. I can still collect point but cant redeem

Microsoft Edge | Other | Windows 10
asked 2026-10-06T15:02:52.7133333+00:00
Tahmid rad 0 Reputation points
answered 2026-10-06T15:43:22.4266667+00:00
GsN5034 - IA 78,085 Reputation points Independent Advisor
2 answers

Windows Update Issues

I downloaded, installed Windows 26H2, but it is not showing in update history

Windows for home | Windows 11 | Windows update
asked 2026-10-06T15:01:24.6766667+00:00
Thomas Hunter 0 Reputation points
answered 2026-10-06T15:40:16.5333333+00:00
David-M 127.5K Reputation points Independent Advisor
1 answer

My phone and laptop aren't syncing

Boy, customer service links are ghost towns for this app. In Micro TODO's I've noticed my folder exists on my desktop version but the tasks aren't showing up; they show up on my phone. Can't seem to sync.

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-10-06T15:00:13.1166667+00:00
Jason Nazziola 0 Reputation points
answered 2026-10-06T15:00:28.6266667+00:00

AI answer

1 answer

bitlocker recover files

i recentlt changed my ssd from my laptop and now my bitlocker passwords dont work. i tried using the recovery key with no luck either . i need to get my files from an sd card .

Windows for home | Other | Accessibility
asked 2026-10-06T14:59:30.58+00:00
joe quinn 0 Reputation points
answered 2026-10-06T15:34:39.02+00:00
DaveM121 937.2K Reputation points Independent Advisor
1 answer

Cannot login to Minecraft due to Windows Hello "dictionary attack mitigation" lockout

I am trying to login to my son's minecraft account through the minecraft launcher on my desktop pc while logged into my windows account. After entering his email and password, it then tells me I need to set up Windows Hello, and then brings me to a page…

Windows for home | Windows 11 | Gaming
asked 2026-10-06T14:55:42.4633333+00:00
MD 0 Reputation points
answered 2026-10-06T15:43:20.2866667+00:00
Manoel Barros 22,055 Reputation points Independent Advisor
2 answers

Work/Scool account logggin problem

I am the only Global adminstrator for bluaero360.com business 365 account. i am logged out andnot bale to log in

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-06T14:49:06.2433333+00:00
Ravindran R 0 Reputation points
edited an answer 2026-10-06T15:45:32.8033333+00:00
Daniel-Vo 6,610 Reputation points Microsoft External Staff Moderator
2 answers

Outlook rules

Hi Everyone, When we are creating email rules, we are getting error: Couldn't create rule. Please find the attached error. This error only comes after we create a couple of rules. When we try to create another rule, it is popping above error. We tried…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-06T14:48:08.0633333+00:00
Aaran Varatharajan 0 Reputation points
edited an answer 2026-10-06T15:34:07.02+00:00
Nam-D 4,065 Reputation points Microsoft External Staff Moderator
1 answer

Reinstall Office Question

Had Office and had to do a hard reset on computer. Attempt to reinstall Office 2016 failed. Email has changed since purchase of Office 2016. Please advise what to do to reinstall this application?

Microsoft 365 and Office | Other
asked 2026-10-06T14:41:29.1466667+00:00
roger lillevold 0 Reputation points
answered 2026-10-06T15:00:42.42+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
3 answers

Why the sudden request for a 365subscription to useWord?

I have been using Microsoft Word for years. Recently out of the blue it says I cannot save or edit my word docs without a 365subscription. I was not aware of having the subscription prior. Please explain.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-06T14:41:20.2966667+00:00
Jessica Maffia 0 Reputation points
answered 2026-10-06T15:14:24.7866667+00:00
DaveM121 937.2K Reputation points Independent Advisor
1 answer

Locked out of my account

Alright, I have had my microsoft account (not this one) for maybe 7 years and now for some unforseen reason, microsoft is telling me im a bot, I did their **** verification test and I am still locked out.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-06T14:40:34.6366667+00:00
Mathis Piché 0 Reputation points
answered 2026-10-06T15:02:49.13+00:00
Bulldog 4,765 Reputation points
2 answers

How do I save Onedrive files to my desktop?

I put all my files on the cloud and am using Onedrive so I can autosave my docs. Problem is I cannot save Onedrive files to my desktop. How can I do this?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-06T14:39:47.9133333+00:00
TA Strong 0 Reputation points
answered 2026-10-06T15:35:55.6033333+00:00
GsN5034 - IA 78,085 Reputation points Independent Advisor
2 answers

Onedrive not allowing me to save files to document folder

Onedrive not allowing me to save files to documents folder. I can save to Desktop and then move it. How can I fix this?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-06T14:38:45.9366667+00:00
Pam Robertson 0 Reputation points
answered 2026-10-06T15:22:03.6433333+00:00
GsN5034 - IA 78,085 Reputation points Independent Advisor