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3 answers One of the answers was accepted by the question author.

Emails recieved slower when using "New Outlook"

I prefer the layout of "New Outlook" but my emails come in much slower in "New Outlook" than "Classic Outlook"

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-05T16:35:14.35+00:00
Stevenson, Star@DSS 0 Reputation points
accepted 2026-11-05T17:18:27.9433333+00:00
Stevenson, Star@DSS 0 Reputation points
2 answers

How to Sync iCoud Contacts App to New Outlook - Keep Data

Installed New Outlook on Acer Aspire5 - Windows 11. Need to sync iCloud Contacts App to Outlook. Contacts list is from MacBook Pro and I have phone info and notes on contacts. I do not want to oose my data.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-04T17:47:37+00:00
RoseMary Ramseur 0 Reputation points
commented 2026-11-05T15:20:17.5333333+00:00
Kristen Tran 2,785 Reputation points Independent Advisor
2 answers

In Outlook calendar view create a daily event

Select an hour a day event for everyday of the week.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-05T11:43:52.6766667+00:00
Michael Hayes 0 Reputation points
answered 2026-11-05T12:21:55.63+00:00
Demi Nguyen 2,950 Reputation points Independent Advisor
2 answers

New Outlook stopped opening .msg files

We have a few people in our org (Exchange) who very recently started getting an error when trying to open .msg files in New Outlook, and I'm curious if anyone else is seeing the same error (and if the same work around fix we've been using also works for…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-03T23:59:39.8+00:00
L 0 Reputation points
commented 2026-11-05T08:09:55.77+00:00
Jade Ng 16,535 Reputation points Microsoft External Staff Moderator
2 answers

How to fix adding a new email account to Outlook New

Unable to add an email account in Outlook New app. The process requires using Authenticator App on phone. Going to this app there is no code. Presumed this is because the same email account is not set up in Authenticator. Tried setting up account in…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-27T01:32:26.7333333+00:00
David Chambers 5 Reputation points
commented 2026-11-05T02:13:43.7633333+00:00
Dora-T 1,990 Reputation points Independent Advisor
1 answer

Deleted Appointments not in Deleted Items Folder (Outlook NEW)

When I delete an appointment in Outlook NEW, it doesn't appear in the deleted items folder. I can still find a deleted appointment by opening Outlook Classic and deleting from there, though I'd rather not do a workaround. Where do I find a deleted…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-04T02:57:31.1666667+00:00
TJ Garland 240 Reputation points
commented 2026-11-04T22:47:49.8066667+00:00
TJ Garland 240 Reputation points
3 answers

New outlook reminders not populating of popping up

I have followed all the online guidance for setting up reminders in New outlook and on MS Office and despite verifying all the settings are correct, i do not receive any meeting or task reminders. The reminders icon is shown on the view ribbon and when I…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-30T08:58:09.24+00:00
Michelle Evans 0 Reputation points
commented 2026-11-04T18:41:57.87+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
2 answers

Can't move or delete emails

Can't move or delete emails in this folder, always could before, this has only started in the last few months, my colleague has the same issue too.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-03T10:22:22.8766667+00:00
PERKINS, Tryphena (HIGH GLADES MEDICAL CENTRE) 0 Reputation points
commented 2026-11-04T14:41:06.92+00:00
Alina Le 5,805 Reputation points Independent Advisor
8 answers One of the answers was accepted by the question author.

New Outlook Issue — Unable to Open Email Attachments (New Outlook)

Reporting a new issue in New Outlook: When an email is received with an attachment (PDF, Excel, etc.), double-clicking the attachment to open it fails with a "Failed to open — restart Outlook" message. The only workarounds available are to…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-28T13:05:41.0266667+00:00
Catherine Salgado 115 Reputation points
commented 2026-11-04T14:15:49.99+00:00
Rob N 0 Reputation points
2 answers

outlook issuw

{"SessionId":"550d2b07-1aa2-8a40-b49e-6d450fd0757f","Timestamp":1793800529114,"Error":"INTERACTIONREQUIRED"}

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-04T13:58:27.3933333+00:00
Ahmed Awed 0 Reputation points
answered 2026-11-04T14:06:18.23+00:00
Igihozo Gady 80 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

New Outlook - when sorting By Date adds Today, Yesterday,

New Outlook when sorting By Date adds Today, Yesterday, This week, Last Week. How do users remove those separations?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-05-12T16:00:58.4066667+00:00
Michelle M 21 Reputation points
commented 2026-11-04T13:36:57.71+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How to fix error occurred while opening the file on outlook (new)

How to fix error occurred while opening the file on outlook (new)

Outlook | Windows | New Outlook for Windows | For business
asked 2025-01-22T03:58:54.36+00:00
TANSINEE KAMCHAROEN 20 Reputation points
edited the question 2026-11-04T10:44:14.8866667+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
2 answers

Is there a way to create a shared contacts folder that multiple people can access?

My company works with outside sales representatives. We need a way to create contacts for the outside sales representatives and share these contacts between the employees of my company. I do not need a distribution list where I email all of these reps at…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-12T16:59:49.08+00:00
Jordin N 0 Reputation points
commented 2026-11-04T08:12:12.27+00:00
JuliaMarvin 23,870 Reputation points Volunteer Moderator
3 answers

How to stop new outlook from tagging my email?

I'm not talking about automatically assigning categories I created myself. New Outlook has started applying tags such as "promotions" or "unverified" to my messages. How do I remove these and permanently stop it from happening?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-21T13:55:02.4766667+00:00
Joanna Conrad 10 Reputation points
commented 2026-11-04T06:17:54.5433333+00:00
Douglas Taylor 0 Reputation points
1 answer

New Outlook not syncing with Gmail

I connect my work gmail through Outlook and started having a sync issue for the last few days. The issue isn't just Outlook on my computer.. my Iphone phone app also doesn't sync. It will randomly sync 2-3 times throughout the day.. I've tried …

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-03T22:17:34.5266667+00:00
Jimmy Gill 0 Reputation points
commented 2026-11-03T22:19:41.69+00:00
Jimmy Gill 0 Reputation points
2 answers

Not able to Drag and Drop Email from New Outlook to web browsers and Sharepoint

We have two programs that uses a browser (Edge), and our employees used to be able to drag and drop files from Outlook classic, into Edge. We since then got new Arm Surface laptops, and because we have to use New Outlook, our employees can no longer drag…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-03T06:05:02.09+00:00
Martin Brouer Johansen 5 Reputation points
commented 2026-11-03T20:23:15.1066667+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
1 answer

How to save mailbox folder as pdf in "new" outlook

Hi there, I've converted my email to the "new" Outlook. In the old Outlook, I could save an entire folder as an Adobe PDF (see image below). This option has disappeared in the new version of Outlook. Is there another way to do this? look…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-09T11:26:20.22+00:00
Maikel 0 Reputation points
commented 2026-11-03T20:19:58.6466667+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
2 answers

Outlook for Windows bug in version 1.2026.1020.100

I work in an MSP and have two separate users across two different environments who are experiencing the same issue. On one user, we even switched them to a new computer and it resolved the issue, until new Outlook updated, so I am pretty confident this…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-02T19:49:07.5566667+00:00
James 0 Reputation points
edited a comment 2026-11-03T20:16:53.4066667+00:00
Lin V 1,965 Reputation points Independent Advisor
3 answers

CTRL + ENTER Auto-send, how to disable

Hello, It's come to my attention that CTRL+ENTER auto-sends whatever email you're currently working on How can this shortcut be disabled? Those are dangerously common keys to prompt such an output Thank you

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-07T19:18:22.9733333+00:00
CM 70 Reputation points
recommended 2026-11-03T20:12:27.1+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

New Outlook will not allow drag and drop of attachments

Is there a way to enable drag-and-drop functionality for attachments in the new version of Outlook? As part of my company's support team, I've been receiving inquiries from users for the past five months who are frustrated that they can no longer drag…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-15T14:00:19.2133333+00:00
Nakia Rivers 20 Reputation points
commented 2026-11-03T17:12:37.9866667+00:00
Marek Eskut 0 Reputation points