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Can't join To do list

Shared a list with someone. When they click to join, they get this error: "Can't join list. It looks like this list isn't available. Try contacting the person who invited you". I checked that we are both Private accounts. I have gone through…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-01-03T09:01:53.92+00:00
Chris Oosthuizen 85 Reputation points
commented 2026-11-05T19:51:22.0433333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Microsoft To Do – Unable to Share Lists Between Personal Microsoft Accounts

Hello Microsoft Support, We are experiencing an issue with Microsoft To Do where users are unable to join newly shared lists, despite both accounts being personal Microsoft accounts. Affected Accounts: User 1: [*@gmail.com] User 2: [*@gmail.com] Issue…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-03T22:20:20.47+00:00
Wyatt Zaboschuk 0 Reputation points
commented 2026-11-05T16:27:01.1666667+00:00
Richard Brown 0 Reputation points
9 answers

Cannot share to do list

I created a list and am unable to share it with my wife. We are both logged in with personal (not work) accounts. When I create the shared link and send it to her she gets the error: Can’t join list It looks like this list isn’t available. Try contacting…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-01-02T22:01:57.73+00:00
SelAromDotNet 76 Reputation points
answered 2026-11-05T10:40:13.5966667+00:00
Aleš Pokorák 0 Reputation points
2 answers

Microsoft To Do sharing broken between personal accounts

Hi, Problem: others can’t join new To Do lists I share. Error: “Can’t join list. Lists can only be shared between personal accounts, or between work or school accounts in the same organization.” All accounts involved are personal Microsoft accounts. What…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-01T13:12:03.15+00:00
Peter 10 Reputation points
commented 2026-11-04T23:31:46.4433333+00:00
Maayan Farkash 0 Reputation points
1 answer

To Do - getting error when sharing lists with my wife

Screenshot_2026-10-29-21-35-55-111.jpg My wife and I are both regular users of ToDo - sharing lists for grocery, travel, movies to watch etc. Today I created a list for a new travel itinerary and shared the link via whatsapp. She clicked on the…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-10-30T04:45:14.0933333+00:00
Mikem 0 Reputation points
commented 2026-11-04T00:51:00.39+00:00
Xavier-D 14,270 Reputation points Microsoft External Staff Moderator
1 answer

New Outlook Contacts

When will new outlook be fixed to only see icloud contacts.

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-10-31T13:54:10.7166667+00:00
George 0 Reputation points
answered 2026-10-31T13:55:02.69+00:00

AI answer

1 answer

Why doesn't TODO stop displaying a reminder when I have closed it???

Yesterday I created a TODO with 3 steps. Today, I closed each of the 3 steps and then I closed the main TODO. So, why in heck does TODO continually bring it up like it hasn't been closed? Even why I close Outlook and then get back into it, TODO ALWAYS…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-10-27T00:21:25.22+00:00
Rod Falanga 1,216 Reputation points
answered 2026-10-27T00:22:26.9666667+00:00

AI answer

4 answers

Microsoft To Do not syncing since mid-August 2026 – lists appear but tasks are missing on all devices

Hello, I have been experiencing a persistent synchronization issue with Microsoft To Do since approximately mid-August 2026. The issue affects the same Microsoft account across multiple devices, browsers and completely different internet connections. The…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-17T07:52:52.0566667+00:00
Otto Reinstaller 0 Reputation points
answered 2026-10-08T13:06:35.5433333+00:00
Andre Mottner 5 Reputation points
2 answers

My phone and laptop aren't syncing (Microsoft To Do)

Boy, customer service links are ghost towns for this app. In Micro TODO's I've noticed my folder exists on my desktop version but the tasks aren't showing up; they show up on my phone. Can't seem to sync.

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-10-06T15:00:13.1166667+00:00
Jason Nazziola 0 Reputation points
commented 2026-10-08T09:06:24.6833333+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
1 answer

syncing issues

I have set up windows 11 and downloaded MS365 but my outlook and Gmail are not syncing properly. I have had same issues in past, but remains unresolved. Can I speak to someone?

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-10-03T13:55:39.8666667+00:00
Raj Bhalla 0 Reputation points
answered 2026-10-03T15:14:18.62+00:00
TaoLi 119.7K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to add my phone number back to my account

I accidentally deleted my phone number from my microsoft account. How to add it back?

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-05-28T16:35:30.73+00:00
Julie Zeiger 20 Reputation points
answered 2026-09-23T06:48:49.8133333+00:00
chris mcevoy 0 Reputation points
3 answers

To Do Synchronization Failed Problem

Hi all, I have been experiencing a synchronization issue with the To Do application since a few days. Specifically, To Do does not synchronize tasks across platforms (Android app, Outlook app and web app) since last Friday. In the web app, there just is…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-08-26T11:27:19.4+00:00
Matt T 10 Reputation points
commented 2026-09-22T20:40:31.6466667+00:00
3 answers

Can't install Microsoft 365 Family

This morning I upgrade my subscription to Microsoft 365 family and after installing it on my PC I am trying to install it on my laptop. To do this I uninstalled the version of Microsoft 365 Personal from my laptop. However a message comes up stating We…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-16T16:23:08.4933333+00:00
J b 0 Reputation points
answered 2026-09-16T16:55:30.2833333+00:00
EmilyS726 277.8K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I pay Microsoft a monthly fee of $4.63 for support when I need it. I have spoken with a live service support person in the past and need similar support now with several questions on Outlook, connecting my Surface PC to an external monitor, etc.

I pay Microsoft a monthly fee of $4.63 for support when I need it. I have spoken with a live service support person in the past and need similar support now with several questions on Outlook, connecting my Surface PC to an external monitor, etc. I am…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-07T23:28:36.4066667+00:00
Curt Maier 20 Reputation points
accepted 2026-09-09T02:09:56.1833333+00:00
Curt Maier 20 Reputation points
2 answers

feed back>I have a problem with block sender not working while trying to block scams

feed back>I have a problem with block sender not working while trying to block scams

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-05T06:49:04.1233333+00:00
jim alexander 0 Reputation points
answered 2026-09-05T07:39:48.83+00:00
SD - IA 182.5K Reputation points Independent Advisor
1 answer

To Do does not show Flagged E-mails

Hello, I am currently having issues with my To Do list in To Do and my e-mail. If I flag an e-mail it does not show up in my To Do list in my e-mail side bar of My Day and does not show up in To Do. I have searched online for help and found that you…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-03T11:40:40.99+00:00
Matthew Perez 0 Reputation points
commented 2026-09-05T00:07:35.99+00:00
Xavier-D 14,270 Reputation points Microsoft External Staff Moderator
4 answers

Microsoft To Do stuck "Getting tasks list ready..."

Hello, I am unable to access Microsoft To Do, the page hangs on "Getting tasks list ready...". I tried on multiple browser (Firefox, Edge, Chrome), I tried on different computers and it doesn't work. Microsoft Support told me it is a Microsoft…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2025-12-05T12:50:01.9233333+00:00
Julien 5 Reputation points
commented 2026-09-04T12:23:06.6566667+00:00
Julien 5 Reputation points
2 answers

How to retrieve a deleted Calendar appointment

I need to retrieve a deleted calendar appointment. I deleted it yesterday. Thank you

Microsoft 365 and Office | Microsoft To Do | For home
asked 2025-12-08T14:52:25.79+00:00
Richard Wajs 5 Reputation points
commented 2026-09-03T23:56:59.4766667+00:00
Jamie Meechan 0 Reputation points
1 answer

To Do not syncing

Yesterday (31Aug26) To Do stopped syncing. I got a message saying "unable to sync". I tried logging out then logging back in, but now all my tasks are missing and it still says unable to sync. From logging back in, it looks like To Do has been…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-01T07:20:08.01+00:00
Julieanne Porter 5 Reputation points
commented 2026-09-01T07:55:46.8966667+00:00
Julieanne Porter 5 Reputation points
2 answers

Window 365

I purchased Windows 365 for $99.00 and installed it, but I can't find it in my computer. There is no icon on my home screen

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-01T04:45:01.6533333+00:00
Peter DeRaffaele 0 Reputation points
answered 2026-09-01T05:19:16.2266667+00:00
DaveM121 945.9K Reputation points Independent Advisor