Azure AIK enrollment returns HTTP 404 "authority does not exist" for Intel PTT CA "ODCA 2 CSME E_ADL 00002984 Issuing CA" – blocks Call of Duty attestation
System: HP ENVY Desktop TE02-1000i (board 8A9B), Intel i9-13900K, BIOS F.26 (latest), Windows 11 Pro build 26300, fully updated. Event 1041: HealthStatus = Attestable, PcrsMatchTcgLog = true, EK certs (RSA2048/ECCP256/ECCP384) available, but…
Windows for home | Windows 11 | Performance and system failures
AI answer
admin account of microsoft locked
the admin account of my organization has been locked and they have logged out. how we can proceed. password has been reset but it asks for authenticator app approval. and we are not able to use authencator app. It asks for authenticator app to log in…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Call of Duty security authentication failed, certificate request error: 0x80190194
My device: ROG G614FR TPM Vendor: MSFT Version: 6.4.1.400 BIOS: 317 (latest version) I'm having an issue with key generation failing in Call of Duty Security Wizard, getting error 0x80190194.
Windows for home | Windows 11 | Gaming
Win11: srudb.dat keeps growing very large even after deleting it multiple times, why?
As far as i can tell, the diagnostic policy service is responsible, but i dont understand why it is writing so much to that file. Ive been trying to troubleshoot with chatgpt since nobody ive asked seems to have any idea, but i get the feeling the AI…
Windows for home | Windows 11 | Performance and system failures
How to reflect the Family 365 plan in my own Microsoft Account?
I cancelled my individual subscription before its expiry date. On the same day, I joined my relatives' Family Plan using the invitation link they sent me. However, the Family Plan subscription is still not reflected in my account. Could you please advise…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 Copilot – “Allow editing” failing in Word for one user
We have a user experiencing an issue with Microsoft 365 Copilot in Word. Copilot was working normally with full functionality until approximately two days ago, and no known changes have been made to the user's device, licence or configuration. Issue:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
External Member Email Group
I have a distribution list and added my external email address as a member. However, when an email is sent to this distribution list, I do not receive it on my external email address. In the message trace, I also cannot see any email being sent to my…
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Sensitivity Label Permissions Differ from Sharing Permissions
We have a sensitivity label (with user defined permissions) applied that gives specific external users VIEWER access to an Excel file. When I go to share the file, I also specify the same external users to have EDITOR access. Which permissions win? Does…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Certificate of Tax Residence for 2026
Hello, I would like to request a Certificate of Tax Residence for Microsoft Ireland Operations Limited for the 2026 tax year. The certificate is required for Polish tax and withholding tax (WHT) purposes. Please provide the certificate in PDF…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Gmail users Not Receiving my Outlook.com emails any longer.
Some of my gmail recipients are randomly not receiving my outlook.com emails. The emails are in my sents and I am not receiving any notice of delivery issues. What can I do to fix this on my end as new recipients wouldn't have notice to look for emails…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Artifact Signing organization validation still In Progress after two weeks, Authenticator step completed
We submitted a Public organization identity validation on 22 Oct 2026 for an Australian company (LSL Ventures Pty Ltd). The subscription is pay-as-you-go, and the Artifact Signing account is on the Basic tier. We received the "Action required:…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Copilot Studio billing: is a “classic answer” counted per turn or per message?
Hello, We are building a Copilot Studio agent (Standard agent, published to Microsoft Teams) and billing it with Copilot Credits. The billing rates page lists “Classic answer – 1 Copilot Credit”. It does not say what one classic answer counts as. In a…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
copiolet has changed
my "Chat" on the top right side of all pages used to do photo editing. Now it won't accept JPEG images to be downloaded. Has something changed? Or is there a link to upload a newer version?
Microsoft Copilot | Other
WUDFRd Driver Failure (0xC0000365) causing UI screen freezes?
Hi everyone, For the past few days, my system has been experiencing persistent screen micro-stutters and UI freezes (display locks up, but background audio and mouse cursor continue working). In Event Viewer, I consistently get the following error…
Windows for home | Windows 11 | Performance and system failures
xbox game pass
i accidentally bought xbox game pass for my pc and i didnt download any games can i get a refund please?
Windows for home | Other | Gaming
account stolen and email changed by hacker
I don't know what happened my account was stolen and they had it long enough to change the email and take everything like my xbox profile and anything attached. How do I recover it and change it back? Getting in contact with microsoft security would help…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
No sound from my PC
no sound from YouTube, Spotify, BBC, test bleep etc
Windows for home | Other | Devices and drivers
I have multiple accounts and cant log in to reach my invoice
Hi, Can I please get a phone number to help me talk to a human? I have been trying for hours to just access my invoice. It is like this every single year and it is driving me mad. Help online didn't help last year and is likely to not help this year…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
OneDrive started to give "we can't sync your onedrive folder" and "We couldn't find your onedrive on SPO"
Suddenly after a Windows 11 update on about Oct 27, 2026 I started getting OneDrive failures, including: "we can't sync your onedrive folder" "We couldn't find your onedrive on SPO" I get "Upload Blocked" on files,…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
hacker notice!!!!
my microsoft accoutn have changed to this ******@outlook.com which is not even mine! i cannot even log into my Original adress with my password, i hope this person who owns the email is happy, have you really got no life?? get a life, for real. please…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy