Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,197 questions
2 answers
New tenant denies access to its only Global Administrator with AADSTS5000228
We created a Microsoft Entra ID tenant yesterday, in order to publish an Office add-in. Since then, the only Global Administrator cannot get in anywhere. The password is accepted, but authorization fails. The Entra admin center returns AADSTS5000228,…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-11-05T12:26:15.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 76%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mateus Lara
0
Reputation points
edited the question
2026-11-06T03:31:10.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
2,920
Reputation points Microsoft External Staff
Moderator
1 answer
what does the cost incured mean
i havenot use anything or servcies, and i want to request the team to not deduct huge amount as i subscribed for free 200 doller account and right now i don't know why is it showing cost incured
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,147 questions
asked
2026-11-06T03:27:53.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Daisy kalita
0
Reputation points
answered
2026-11-06T03:29:03.53+00:00
AI answer
1 answer
New Outlook IMAP Error: "Changing the ImapRemoteServerInfo is not allowed" After Email Hosting Migration
Problem Description I am experiencing a persistent account setup failure with New Outlook for Windows following my organization's migration from its previous email hosting provider to Cloudvantage. Our company email address remained unchanged; only the…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,272 questions
asked
2026-11-05T13:46:31.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 26%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOE%3C/text%3E%3C/svg%3E)
Oreoluwa Ekeolere-Landar
0
Reputation points
answered
2026-11-06T03:28:15.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,785
Reputation points Microsoft External Staff
Moderator
1 answer
I can't sign in to Azure Portal because I lost my twillio authenticator.
Request Id: [Moderator note: Personally Identifiable Information removed] Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-11-05T11:22:29.696Z I am the only administrator.. and no other verification methods…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,197 questions
asked
2026-11-05T11:30:59.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 44%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ניר בן-לולו
0
Reputation points
edited the question
2026-11-06T03:27:36.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,480
Reputation points Microsoft External Staff
Moderator
2 answers
Azure Tenant Lockout: Sole Global Administrator Cannot Sign In Due to Deleted Email Account
Hello, We are unable to access our company's Azure tenant because we lost the password to our only Global Administrator account. The original administrator email account has been deleted. Therefore, we cannot receive Microsoft's verification codes or…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,197 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
2 answers
How to configure IIS 10 IISCertificateMappingAuthenticationModule for a classic mode application.
We are using IIS 10 on Windows Server 2022 servers to run a classic mode soap application, and we are now required to convert to IISCertificateMappingAuthentication from AnonymousAuthentication. All my attempts at reconfiguring the IIS security have been…
Windows development | Internet Information Services
1,869 questions
asked
2026-11-05T22:45:05.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Cross, Don (Omaha)
1
Reputation point
answered
2026-11-06T03:26:46.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tom Tran (WICLOUD CORPORATION)
5,955
Reputation points Microsoft External Staff
Moderator
3 answers
How do I renew my Office 365 Education license after extending my student status?
Word keeps warning me that my license is about to expire
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,605 questions
asked
2026-11-06T00:56:53.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 52%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Belle Audrey
0
Reputation points
answered
2026-11-06T03:23:11.1933333+00:00
Vincent Choy
11,380
Reputation points
Volunteer Moderator
1 answer
Constant BSODs
My computer has been crashing again System files and drivers are up to date.. Here are my dump files https://1drv.ms/f/c/5c94ef162da8de01/IgAxbJ7X-u6-SZv3UrWRpbe1AfEgUFO6GEGSuMS62OOWRtM?e=dBfG9y Thanks for the helps
Windows for home | Windows 11 | Performance and system failures
32,742 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 79%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Lỗi AADSTS7005106 khi đăng ký tài khoản Microsoft mới
This question has been resolved. Thank you for your support.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,586 questions
asked
2026-06-23T07:52:40.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 75%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Dũng Hoàng
0
Reputation points
edited a comment
2026-11-06T03:20:06.6366667+00:00
Hornblower409
18,685
Reputation points
2 answers
URGENT: Sole Global Administrator locked out, Microsoft 365 Business support channels unavailable in Australia
I am the sole owner and sole Global Administrator of a new Microsoft 365 Business Standard tenant. After changing my Microsoft account security information, I am locked out for 30 days. There is no second administrator who can restore access. I have…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,197 questions
asked
2026-11-06T00:59:21.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Amy
0
Reputation points
answered
2026-11-06T03:18:06.89+00:00
Vincent Choy
11,380
Reputation points
Volunteer Moderator
1 answer
Why azure cost is still showing once after i stopped use the services, it is showing cost incured for this month 1943, but i stopped use this on oct . firstly site showing cost as you go , no prior mail i receive in that it will deduct money , please help
Why azure cost is still showing once after i stopped use the services, it is showing cost incured for this month 1943, but i stopped use this on oct . firstly site showing cost as you go , no prior mail i receive in that it will deduct money , please…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,147 questions
asked
2026-11-06T03:13:07.63+00:00
Daisy kalita
0
Reputation points
answered
2026-11-06T03:13:56.9366667+00:00
AI answer
2 answers
outlook email inbox accidentally emptied
somehow managed to accidentally empty my outlook inbox. tried to find emails in deleted folder, but not all of them are there. how can I recover my emails?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,080 questions
asked
2026-05-05T19:24:30.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 27%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anthea Ramos
0
Reputation points
commented
2026-11-06T03:12:10.7566667+00:00
Hornblower409
18,685
Reputation points
1 answer
Xbox Wireless Controller: XboxComposite remains present but HID/XInput child device disappears after disconnect — reboot required
I'm experiencing a long-standing issue with official Microsoft Xbox Wireless Controllers connected through the official Xbox Wireless Adapter for Windows. I previously reported this issue through Windows Feedback Hub, but it remains unresolved across…
Windows for home | Windows 11 | Devices and drivers
24,926 questions
asked
2026-11-05T20:53:49.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michele Bianchetti
0
Reputation points
answered
2026-11-06T03:08:50.5566667+00:00
Hendrix-V
20,785
Reputation points Microsoft External Staff
Moderator
1 answer
Communities
After the end of December 2026 which subscription still has the Communities function? I need this to continue the work of our action group.
Microsoft Teams | Microsoft Teams Free | Communities
Microsoft Teams | Microsoft Teams Free | Communities
Groups within Teams Free for shared interests, collaboration, and communication
79 questions
asked
2026-11-06T03:05:32.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Karen Kerslake
0
Reputation points
answered
2026-11-06T03:06:22.95+00:00
AI answer
1 answer
stolen emails
I have access to my email account but all my emails have been stolen as my account was recently hacked. Is there a way of retrieving stolen emails?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,586 questions
asked
2026-11-04T21:14:01.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lynne Davenport
0
Reputation points
commented
2026-11-06T03:05:20.25+00:00
Hornblower409
18,685
Reputation points
2 answers
Can anyone tell me how to talk to a real human?
Im so sick of microsoft giving me the same answer with its Ai, I just want to contact a real human how do I do that?
Windows for home | Windows 11 | Settings
10,220 questions
asked
2026-11-06T01:59:44.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 46%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Benjamin Dreewes
0
Reputation points
answered
2026-11-06T03:05:15.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
107K
Reputation points
Independent Advisor
2 answers
Locked behind bitlocker recovery can’t reinstall windows
My brother gave me his pc since he was moving away so I reset it fully but now I’m stuck behind bitlocker recovery(it’s a hp pavilion x360 m) by the way so the only option was for me to reinstall windows using a usb drive and I tried to reinstall it but…
Windows for home | Windows 11 | Recovery and backup
5,885 questions
asked
2026-11-06T02:26:56.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 84%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Micah Redd
0
Reputation points
answered
2026-11-06T03:04:14.43+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
4 answers
Windows 11 Updates Stuck on “Pending Download” on Multiple PCs
Hi everyone, We’re currently experiencing an issue on multiple Windows 11 computers where Windows Update detects available updates, but they remain stuck on “Pending download” and do not proceed. So far, I have tried the following troubleshooting…
Windows for business | Windows 365 Business
2,880 questions
asked
2026-10-07T08:51:38.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 57.99999999999999%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Harindu Jayatilleke
0
Reputation points
answered
2026-11-06T03:03:33.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 28.999999999999996%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nathan Armstrong
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Microsoft Edge program "Get started" redirects to Partner Center home; Edge developer registration form never appears (personal MSA)
I want to register as an Individual Microsoft Edge extension developer with my personal Microsoft account (an outlook.com MSA). The "Microsoft Edge Developer Account Registration" form never appears. What happens …
Microsoft Edge | Microsoft Edge development
Microsoft Edge | Microsoft Edge development
Developing and testing features or extensions for Microsoft Edge
2,787 questions
asked
2026-11-05T15:23:37.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E1C%3C/text%3E%3C/svg%3E)
1212 Chilisauce
20
Reputation points
commented
2026-11-06T03:02:51.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 40%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jay Pham (WICLOUD CORPORATION)
4,680
Reputation points Microsoft External Staff
Moderator
1 answer
Bing not indexing website and not sending visitors. Can't find out why in Bing Webmaster Tools.
Hi, I need some help with this issue; We have our [https://otomobilgi.com] website, which is a very carefully developed website both in content quality, and SEO fundamentals. The website is published in 21 languages and is about Automobiles and…
Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools
A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.
486 questions
asked
2026-10-29T03:08:20.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Mustafa Odabaşı
0
Reputation points
answered
2026-11-06T03:01:07.66+00:00
Mustafa Odabaşı
0
Reputation points