Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,605 questions
0 answers
icrosoft 365 desktop apps fail to sign in to school account – AADSTS9002313 (invalid_grant)
Hello Microsoft Support, I can't sign in to the Microsoft 365 desktop apps (Word, Outlook) with my school account ( University of Calgary) on my Windows 11 laptop. After I enter my password and approve the Microsoft Authenticator code, a "Something…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked
2026-11-06T01:11:19.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 54%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohammad Mehdi Banoei
0
Reputation points
edited the question
2026-11-06T01:19:03.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,805
Reputation points Microsoft External Staff
Moderator
0 answers
CrowdStrike Removal Issues During Migration to Microsoft Defender for Endpoint
We are currently migrating from CrowdStrike Falcon to Microsoft Defender for Endpoint (MDE) across our End User Devices (EUDs), servers and Azure Virtual Desktop (AVD) environments. We have completed the majority of the migration for our EUDs. Our…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
833 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
2 answers
PHONE number change
I need to change my phone number on by Microsoft account. How do I this?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,718 questions
asked
2026-11-06T00:38:54.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 53%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
melissa seymer
0
Reputation points
answered
2026-11-06T01:15:24.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,570
Reputation points
Independent Advisor
1 answer
Urgent — How to safely cancel a staged Windows 11 26H2 upgrade in Pending restart state without upgrading?
Subject: Urgent — How to safely cancel a staged Windows 11 26H2 upgrade in Pending restart state without upgrading? Hello, I have a professional workstation running Windows 10 Pro 22H2, build 19045.6466. Windows Update has downloaded and prepared Windows…
Windows for home | Windows 10 | Windows update
23,864 questions
asked
2026-11-06T01:13:39.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 98%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERZ%3C/text%3E%3C/svg%3E)
Robert Zybert
0
Reputation points
answered
2026-11-06T01:15:22.2433333+00:00
AI answer
0 answers
Microssoft 365 refund
Olá, cancelei minha compra assim que vi a cobrança no cartão de credito, mas não utilizei o produto. Gostaria do reembolso da conta.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,685 questions
asked
2026-11-06T01:14:47.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bruno Allam
0
Reputation points
asked
2026-11-06T01:14:47.5933333+00:00
Bruno Allam
0
Reputation points
1 answer
Artifact Signing – Organization identity validation failed and primary email change required
Hello Microsoft Support Team, We are Kings Engineering Co., Ltd., a company located in South Korea. We are trying to set up Microsoft Artifact Signing (Public Trust) to digitally sign our Windows applications (EXE, DLL, and installers). Our Artifact…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,667 questions
asked
2026-11-06T01:13:18.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 63%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
킹스엔지니어링
0
Reputation points
answered
2026-11-06T01:14:25.3833333+00:00
AI answer
2 answers
How to generate a historical OneDrive folder sharing and access report for the past 2–3 years?
Hi everyone, We have a client who uses a dedicated Microsoft 365 account with an E3 license as a central file storage system, basically using OneDrive as an alternative to a traditional file server. The main OneDrive account holds multiple folders, which…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,150 questions
asked
2026-11-05T22:56:11.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Koshila Dodantenna
0
Reputation points
commented
2026-11-06T01:14:07.09+00:00
Koshila Dodantenna
0
Reputation points
0 answers
I got a false suspension on XBOX for my gamerpic. for the SECOND TIME
Hello, my custom profile picture was automatically flagged and removed, resulting in an account restriction. The image is completely benign and family-friendly—it is simply a photo/meme of a cat eating Ruffles potato chips in front of the Teletubbies…
Windows for home | Other | Gaming
4,513 questions
asked
2026-11-06T00:49:40.6533333+00:00
Sonicboylinden
20
Reputation points
edited the question
2026-11-06T01:13:52.24+00:00
Sonicboylinden
20
Reputation points
1 answer
Account is blocked.
I have been blocked out of my Wordament account. I am playing an adventure game. It indicated I had enough stars to open the gate. However, it has been frozen for 4 days not allowing me to open the gate. I can’t switch to any other Wordament game. Very…
Windows for home | Windows 10 | Gaming
10,486 questions
asked
2026-11-05T16:32:21.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cindy and Paul Viar
0
Reputation points
answered
2026-11-06T01:12:24.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,895
Reputation points Microsoft External Staff
Moderator
1 answer
How to unlock keyboard at log-in PIN
Why is my keyboard is locked when typing PIN when I try to log into my computer?
Windows for home | Windows 11 | Accounts, profiles, and login
10,483 questions
asked
2026-11-06T01:11:19.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 68%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Clarissa Helliwell
0
Reputation points
answered
2026-11-06T01:11:58.4833333+00:00
AI answer
0 answers
How to extend session lifetime beyond 24 hours in Microsoft Entra External ID (CIAM) to prevent daily automatic logouts?
Details: I'm using Microsoft Entra External ID (ciamlogin.com) for customer authentication in my SPA application, and users are automatically logged out every 24 hours. I need to extend the session lifetime to keep users signed in for longer periods…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,130 questions
asked
2025-10-21T11:42:55.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Vivaan Rajput
0
Reputation points
commented
2026-11-06T01:11:29.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 63%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Joshua Fellingham
0
Reputation points
1 answer
Azure Database for PostgreSQL flexible server: Regional provisioning restriction in East US — Request for access
Problem description I am trying to deploy an Azure Database for PostgreSQL flexible server in the East US region. When I check SKU availability using the Azure CLI command "az postgres flexible-server list-skus -l eastus", it returns the…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,105 questions
asked
2026-11-05T22:56:55.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 95%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB9%3C/text%3E%3C/svg%3E)
BrijeshKalavadia-9440
0
Reputation points
edited an answer
2026-11-06T01:10:51.86+00:00
TP
165.1K
Reputation points
Volunteer Moderator
1 answer
Microsoft/Xbox account hacked, hacker put authenticator on account.
My Microsoft/Xbox account got hacked, and the hacker deleted the recovery phone number and email addresses. The hacker has also put an authenticator on the account that I have no access to, nor is the "recovery email" the hacker replaced mine…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,585 questions
asked
2026-11-06T01:07:30.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGI%3C/text%3E%3C/svg%3E)
gensou ichida
0
Reputation points
answered
2026-11-06T01:09:49.1466667+00:00
AI answer
1 answer
URGENT: Sole Global Administrator locked out, Microsoft 365 Business support channels unavailable in Australia
I am the sole owner and sole Global Administrator of a new Microsoft 365 Business Standard tenant. After changing my Microsoft account security information, I am locked out for 30 days. There is no second administrator who can restore access. I have…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,189 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Where are synched Onedrive files stored on a Macbook
Until recently, I accessed files and photos in a folder called OneDrive.noindex on the Macbook. It appears to have changed with content now being saved in Cloudstorage. Was there a recent change in the way Onedrive works on Mac's? Can I delete the…
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,247 questions
asked
2026-11-04T18:42:32.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 63%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Telford
0
Reputation points
commented
2026-11-06T01:06:23.9466667+00:00
Jeronimo Fuerte
48,530
Reputation points
Independent Advisor
2 answers
how to pay outstanding invoice
i would like to pay invoice G[Moderator note: Personally Identifiable Information removed] but i can't get to the web page that allows me to pay this online as i keep getting this message: Switch to an account that has permission Your account doesn't…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,189 questions
asked
2026-11-06T00:24:00.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
paul bishop
0
Reputation points
edited the question
2026-11-06T01:05:43.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
16,535
Reputation points Microsoft External Staff
Moderator
10 answers
compatability mode not found in win 11
I recently "upgraded" to win 11. now some of my games won't work and i can not find the compatabilty mode setting to change which version of windows to run the game under. what can be done to fix this???? I have tried the right click on…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
asked
2021-11-07T04:36:34.277+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 50%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
shuswapbear
21
Reputation points
commented
2026-11-06T01:04:03.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 42%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Ken Fowler
5
Reputation points
1 answer
Completely dislike the new Copilot app (The one that forgets everything done in past convos)
On personal account on my cell phone, today, at lunch, I was talking to Copilot on my cell using my existing app from Apple I own an upgraded version through M/S Premium Suite I pay for annually for multiple personal devices. So I am chatting about a…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,850 questions
asked
2026-10-01T21:28:59.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 16%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Randy Shoup
50
Reputation points
commented
2026-11-06T01:03:12.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mark Kacmarik
0
Reputation points
2 answers
How to Uninstall Microsoft Visio (Microsoft Visio - en-us) Using a Script via ManageEngine?
Hi Microsoft Support Team, I would like to know how to silently uninstall Microsoft Visio (Microsoft Visio - en-us) from Windows devices using a script. Our objective is to deploy the uninstallation script remotely through ManageEngine Endpoint Central…
Microsoft 365 and Office | Visio | Other | Windows
Microsoft 365 and Office | Visio | Other | Windows
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
231 questions
asked
2026-11-04T09:03:54.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 28.000000000000004%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohd Marezuan Ahmad Marzuki
40
Reputation points
commented
2026-11-06T01:00:24.07+00:00
Mohd Marezuan Ahmad Marzuki
40
Reputation points
1 answer
how do i add my phone number to my microsoft account
how do i add my phone number to my microsoft account?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,551 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 43%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
