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Error when Deploying any gpt model in foundry - 715-123420: An error occurred. Please reach out to support for additional assistance

Model: gpt-6-luna Deployment type: Global Standard Model version: 2026-09-22 (Default) Upgrade policy: Upgrade when a new default version becomes available Error: 715-123420 Message: “Our system has detected this request as unusual activity for…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-11-04T05:11:23.2666667+00:00
Mehta, Jatin 0 Reputation points
commented 2026-11-06T03:56:38.3233333+00:00
Mehta, Jatin 0 Reputation points
2 answers

Azure OpenAI quota requests are not being approved

We are planning to deploy an existing internal system to another tenant and intend to use Azure OpenAI. We have submitted quota requests for the required models under the target subscription. We are planning to use the following models and quota…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-11-04T07:26:06.29+00:00
user2 0 Reputation points
answered 2026-11-04T21:39:13.0633333+00:00
Eber Daniel Perez 0 Reputation points
1 answer

Chat GPT 5 mini deployment failed in Azure AI, suspected as fraud activity. Please help lift restrictions.

Hello Azure Support Team, ​I encountered an automated fraud/risk restriction while trying to deploy the model gpt-5-mini in my Azure OpenAI / Cognitive Services resource. ​Below are the diagnostic and correlation details: ​Model: gpt-5-mini …

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-11-04T05:44:38.1466667+00:00
Theo Pham 0 Reputation points
answered 2026-11-04T05:45:30.1866667+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Failed to deploy model gpt-6-luna

I was requested to deploy new additional gpt-6-luna model for which I received an error copied below. Failed to deploy model gpt-6-luna 715-123420: Our system has detected this request as unusual activity for your account. If you are confident this is…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-11-02T10:47:54.6033333+00:00
ak-vvp 25 Reputation points
commented 2026-11-03T19:49:34.4133333+00:00
Hemant Bharadwaj 340 Reputation points Microsoft Employee
1 answer

Azure AI Foundry: Zero Quota for Anthropic Claude Models — Clarification Needed

Problem description I am experiencing an issue where the Azure AI Foundry portal shows a quota limit of 0 for Anthropic Claude models across multiple regions. This is unexpected because the public documentation indicates that pay-as-you-go subscriptions…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-11-02T20:36:58.1233333+00:00
DaveFriedman-1496 0 Reputation points
answered 2026-11-03T11:32:47.2766667+00:00
Hemant Bharadwaj 340 Reputation points Microsoft Employee
2 answers

Error 555420: Resource blocked on Azure AI Foundry for Anthropic Claude model

Hello Azure Support Team, I recently deployed the Anthropic Claude model on my Azure AI Foundry resource named "gaskenbro-source". However, when testing the model in the Playground, I immediately encountered the following error:…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-06-11T17:17:38.7233333+00:00
LAURI HOWARD 25 Reputation points
commented 2026-11-03T09:28:12.34+00:00
Manqi Li 0 Reputation points
1 answer

Microsoft Foundry Free Tier → Tier 1 eligibility requires subscription-specific engineering review

I have an open Azure support case regarding Microsoft Foundry subscription-level quota tier eligibility. The subscription remains on Free Tier with:- tierUpgradePolicy = OnceUpgradeIsAvailable- no tierUpgradeEligibilityInfoWe have already confirmed…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-21T14:37:33.5633333+00:00
vincentzhang-3822 0 Reputation points
edited a comment 2026-11-02T17:05:33.4366667+00:00
Manish Deshpande 8,295 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I am getting the error "This purchase cannot be completed" when trying to deploy a market place model

I can't deploy market place models through Azure AI Foundry anymore. I few weeks ago (9/24/2026) I was still able to deploy Anthropic models (e.g. Opus 5.5). When I try to deploy an Anthropic model now, I get the following after error a while after the…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-12T14:18:55.8733333+00:00
Patrick Panzenboeck 20 Reputation points
accepted 2026-11-02T17:01:39.5333333+00:00
Patrick Panzenboeck 20 Reputation points
1 answer

error 715-123420

Hello, I'm experiencing exactly the same issue (error 715-123420) when trying to deploy models in Microsoft Foundry. I'm using an Azure Free Trial subscription in the Italy North region for Microsoft Learn educational exercises. All deployment attempts…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-30T08:27:33.1466667+00:00
Ludovico Manzotti 0 Reputation points
edited an answer 2026-11-02T06:08:35.9333333+00:00
Andriy Bilous 12,596 Reputation points MVP
1 answer

Error 715-123420 – GPT-4.1 Deployment Blocked in Microsoft Foundry

I am experiencing error 715-123420 when attempting to deploy GPT-4.1 in Microsoft Foundry. Error message: "Our system has detected this request as unusual activity for your account. If you are confident this is in error, please contact…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-30T15:17:17.7933333+00:00
Elluan Martins Gomes 0 Reputation points
answered 2026-10-30T15:18:15.3933333+00:00

AI answer

2 answers

Azure AI Foundry: Unable to Provision Anthropic Models Due to Marketplace Failure — Region and Subscription Eligibility Checks

Problem description I am experiencing issues when trying to provision any Anthropic model in my Azure AI Foundry environment. The deployment fails during the create/update of the model deployment resource, and the error message suggests I contact support…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-27T07:56:18.3733333+00:00
Artem-2045 5 Reputation points
commented 2026-10-30T01:47:58.5866667+00:00
Sai Kiran Mudavath 345 Reputation points Microsoft External Staff Moderator
1 answer

I need a moderator review on code 715-123420.

When deploying an AI model I'm running into the error: Failed to create deployment Our system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support. This is apparently a known…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-29T21:13:25.35+00:00
Kevin Johnson 0 Reputation points
commented 2026-10-29T21:21:36.7633333+00:00
Kevin Johnson 0 Reputation points
2 answers

Claude Opus 5.5 Deployment Fails in Microsoft Foundry – “This purchase cannot be completed” (0x409)

Hi, I’m trying to deploy Claude Opus 5.5 in Microsoft Foundry, but every attempt fails with the error “This purchase cannot be completed.” My Azure subscription is active, I have sufficient quota, and my billing is working correctly. I’ve tried deploying…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-29T00:06:47.5266667+00:00
Jo 0 Reputation points
answered 2026-10-29T05:45:14.1033333+00:00

AI answer

1 answer

Is it allowed to distill Deepseek on https://ai.azure.com/?

Hello, Is it allowed to distill Deepseek hosted on Azure? On other platforms, open-source LLM distillation is often allowed but I want to be sure for Azure. Thank you

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-28T17:46:07.6466667+00:00
Philippe Dang-Le 20 Reputation points
commented 2026-10-28T17:53:37.0233333+00:00
Philippe Dang-Le 20 Reputation points
1 answer

Failed to create deploymentOur system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support.

Failed to create deploymentOur system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support. New Azure account getting unusual activity error when deploying GPT-4o in Microsoft…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-20T14:31:48.3166667+00:00
Anmol Srivastava 5 Reputation points
commented 2026-10-28T15:49:46.3233333+00:00
Ludovico Manzotti 0 Reputation points
1 answer

Azure AI Foundry: Insufficient quota error across ALL Tier 1 models despite valid Tier 1 status

Hi community, I am experiencing a critical issue while trying to deploy models inside the Azure AI Foundry portal. The system completely blocks deployments and throws an insufficient quota error across all models included in our Tier 1 specification list…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-28T15:35:02.28+00:00
Engel Nunez 0 Reputation points
answered 2026-10-28T15:36:20.3533333+00:00

AI answer

1 answer

Achieving 90% Accuracy Using GPT-5.4

Is it feasible to achieve at least 90% accuracy using GPT-5.4 to detect signatures, company seals/stamps, and handwritten content in documents? What would be the recommended approach to achieve this accuracy? Would using GPT-5.4 alone be sufficient,…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-27T06:52:53.9+00:00
Junaidh Ahamed 0 Reputation points
answered 2026-10-28T02:14:23.91+00:00
Jerald Felix 19,080 Reputation points Volunteer Moderator
1 answer

gpt-5.4-mini' isn't available due to insufficient quota. Choose a different model or deployment option for gpt-5.4-mini. You can also request more quota

I recently created an Azure subscription using the Visual Studio Enterprise $150 monthly credit and set up a Microsoft Foundry project. When trying to deploy gpt-5.4-mini, I receive: “gpt-5.4-mini isn't available due to insufficient quota. Choose a…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-19T20:09:24.0633333+00:00
Singh, Amar 0 Reputation points
commented 2026-10-27T14:53:23.11+00:00
Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator
1 answer

Azure AI Foundry: Deployment of GPT-6 Luna Fails Due to Quota Limitations — Request for Capacity Escalation

Problem description I am attempting to deploy the GPT-6 Luna model in Azure AI Foundry as the primary inference model for a new AI platform, but the deployment is being rejected due to insufficient quota. The error message indicates that GPT-6 Luna isn't…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-23T06:45:38.4933333+00:00
Zaid-2682 0 Reputation points
commented 2026-10-27T13:26:05.6133333+00:00
Shaik Haaris 5 Reputation points Microsoft External Staff
2 answers

Unable to deploy any base model from Azure AI foundry due to insufficient quota error

I am unable to deploy any base model from Azure AI foundry as I see insufficient quota error. I requested quota increase multiple times from multiple regions but they all have been rejected! What should I do?

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

243 questions
asked 2026-10-27T00:41:14.59+00:00
Saurabh 0 Reputation points
answered 2026-10-27T05:29:52.4166667+00:00
Senthil kumar 2,995 Reputation points