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Can't get into my Microsoft copilot 365 personal account.

Microsoft wants my birthday however, the birth year is not available for me to choose. I was paying monthly for my account and Microsoft wants me to set up another account. How do I gt into my account?

Microsoft Copilot | Other
asked 2026-10-07T19:21:37.1966667+00:00
HelpN0w 0 Reputation points
commented 2026-10-11T07:20:10.4233333+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
5 answers

How to fix can't find onedrive SPO folder

OneDrive works okay for a few days then fails to find the OneDrive on SPO folder. Try again does not work and set up OneDrive often fails and I go round in circles. How do I fix this and stop it happening again?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-28T06:25:58.55+00:00
Grimble 0 Reputation points
commented 2026-10-11T07:19:42.63+00:00
Grimble 0 Reputation points
1 answer

My Onedrive storage is full - I need to delete all synced data to free space

My Onedrive storage is full - I need to delete all synced data to free space

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-11T06:23:51.41+00:00
Lindokuhle Ngema 0 Reputation points
answered 2026-10-11T07:19:35.79+00:00
Mite Suo 5,480 Reputation points Independent Advisor
2 answers

spelling and grammar check in greek version of Office 365

how to fix spelling and grammar check in Office 365 (greek version), which is absent

Microsoft 365 and Office | Word | Other | Other
asked 2026-10-08T10:50:33.67+00:00
Ioannis Apostolakis 0 Reputation points
answered 2026-10-11T07:19:31.6566667+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
0 answers

out of stock of gift cards in microsoft rewards

so i currently have the required points to redeem gift cards but all gift cards are out of stock , so tell me how i will be able to redeem my cards . provide gifts cards as soon as possible otherwise I will case on microsoft rewards and microsoft teams…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,515 questions
asked 2026-10-11T07:18:27.0366667+00:00
Anand Verma 0 Reputation points
1 answer

Lost workspace

Hi everyone, I am a Microsoft Loop user (personal account). I had Loop opened as a desktop app with a specific page open. I then closed the page using the upper left cross button (see screenshot). Loop closed the page, however, it also deleted or hid the…

Microsoft 365 and Office | Loop | For home
Microsoft 365 and Office | Loop | For home

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

52 questions
asked 2026-10-08T09:16:52.3033333+00:00
Junis El Hassan 0 Reputation points
answered 2026-10-11T07:16:17.07+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
1 answer

unable to install a family share of O365

@Office365 install. I have been invited to join my families O365 account but I am unable to install. I think it might be due to the fact I have a previous install of a student version so when I logon to my MS account, under subscriptions I only see that…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T06:37:48.01+00:00
PCWA Secretary 0 Reputation points
answered 2026-10-11T07:14:43.62+00:00
PCWA Secretary 0 Reputation points
1 answer One of the answers was accepted by the question author.

Mouse_Filter_01 virtual device keeps reappearing after removal, causes BSOD when uninstall

Hi there for some reason after i updated my asus rog mouse and installed armoury crate keyboard filter 01 and mouse filter 01 appeared in my bluetooth device window settings and for some reason when click "remove this device" it somehow…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-11T07:01:06.32+00:00
海 Archer 0 Reputation points
accepted 2026-10-11T07:12:29.58+00:00
海 Archer 0 Reputation points
1 answer

Artifact Signing organization validation: “You need permission” despite matching sign-in email

I’m completing Organization/Public identity validation for an Artifact Signing Basic account in North Europe, created October 8, 2026. The request is “In Progress”. I received the verification email at the primary address on the request. Opening its link…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,405 questions
asked 2026-10-09T22:26:36.0266667+00:00
Amit Tsur 5 Reputation points
edited a comment 2026-10-11T07:09:41.3166667+00:00
Amit Tsur 5 Reputation points
2 answers

my microsoft rewards soundwave headset quest isnt working

i have tried doing the download and search part of the quest but it isnt working, i have done everything correcty and even watched 3 youtube tutorials to make sure i have done the correct thing but its not working

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,515 questions
asked 2026-10-07T18:59:47.2633333+00:00
potato 0 Reputation points
answered 2026-10-11T07:08:46.25+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
2 answers

Unable to restore deleted files from C:OneDrive

Good Morning everyone, I hope you are well, hope someone can help me. I am pretty computer illiterate so pardon the lingo. Last night I attempted to free up space on my C: drive. I saw that the OneDrive folder contained 47gb and I mistakenly deleted…

Windows for home | Windows 11 | Recovery and backup
asked 2025-10-07T12:05:37.3366667+00:00
Lee Bourgoin 0 Reputation points
edited an answer 2026-10-11T07:07:56.0433333+00:00
Real451T Gaming 0 Reputation points
2 answers

Recover sent emails

Hello, I am using a personal Outlook.com account primarily through Outlook.com in a web browser. I have discovered that emails that were previously stored in my Sent Items folder are now missing. I did not intentionally delete these messages, and I would…

Outlook | Web | Outlook.com | Email
asked 2026-10-07T17:40:16.3733333+00:00
LavKon 0 Reputation points
answered 2026-10-11T07:05:41.3433333+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
1 answer

Outlook 2000 OUTLLIB.DLL

Subject: Outlook 2000 OUTLLIB.DLL I am investigating repeated Outlook 2000 crashes on Windows 10. The original OUTLLIB.DLL is version 9.0.0.2711, 5,275,698 bytes. Windows Application events repeatedly identify: Exception: 0xC0000005 Fault offset:…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-11T02:33:53.8566667+00:00
Dave D 0 Reputation points
answered 2026-10-11T07:04:57.8733333+00:00
Ian-T 13,535 Reputation points Microsoft External Staff Moderator
2 answers

how to fix bluetooth on windows 11

my bluetooth toggle button will not stay in the on position

Windows for home | Windows 11 | Devices and drivers
asked 2026-08-28T15:15:50.3833333+00:00
Wesley Lockley 70 Reputation points
commented 2026-10-11T07:00:37.1033333+00:00
Ashley Abraham 0 Reputation points
1 answer

need a pin to log in cant reset

using your hello log in you keep asking for a pin i dont have one and i cant set one

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-10-10T00:26:46.1833333+00:00
Cindy Shay 0 Reputation points
commented 2026-10-11T07:00:36.15+00:00
Cindy Shay 0 Reputation points
3 answers

Black Ops 7

Microsoft saying i need to purchase game even though i have Game Pass Ultimate. Signed out then signed back in. Reset everything and still saying i need to purchase the game

Windows for home | Windows 11 | Gaming
asked 2026-10-09T15:01:21.6566667+00:00
Corey Waln 0 Reputation points
commented 2026-10-11T06:59:55.78+00:00
Corey Waln 0 Reputation points
1 answer

How to share Microsoft 365 resources (in our case meeting rooms) with external domain?

Hello. We have 2 meeting rooms in the Microsoft 365 admin center -> resources -> rooms&equipments. We want to share them with other company's users, whith whom we do not have any trust relationships, so they can see which rooms are available…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T13:09:54.05+00:00
Aydin Yusifov 0 Reputation points
commented 2026-10-11T06:59:05.05+00:00
Helen Luu 3,385 Reputation points Independent Advisor
2 answers

New Outlook : Gmail account read / deleted messages keep reappearing unread or not deleted

I have been using the new outlook for a while with my gmail account with no issues. Then one week ago, read messages started reappearing unread, and deleted messages were not deleted, event if I made no changes in my new outlook configuration or on my…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-12T17:07:08.1033333+00:00
Christophe C 10 Reputation points
commented 2026-10-11T06:57:53.81+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
2 answers

When I sign in, it shows me in Canada

I've changed my location in my settings, closed and reopened Edge and it still shows my location in Canada although I've never been there with this computer. What other steps can I use to get rid of that?

Microsoft Edge | Other | Windows 11
asked 2026-10-07T17:24:13.6366667+00:00
Robert Frank 0 Reputation points
answered 2026-10-11T06:56:50.8+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
0 answers

repeated hotmail pop-up to review security methods

I got the microsoft email for new T's&C's, and now I get repeated hotmail pop-up to review security methods. Even though I am in hotmail, I still have to log in to check them, then I get another pop-up asking me if they look ok. When I close down the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T06:55:42.5+00:00
Art Expert Tutor 0 Reputation points