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How to fix the the Free Spotify Premium for 4 Months code not working, i even tried the confirmation code and it still didnt work, i have earned this from the official Microsoft Rewards and you guys even sent me an email- however, the codes didn't work.

I have redeemed free spotify premium for 4 months and got an email saying free spotify premium- on us from microsoft from your rewards program. However, your codes and details that you have sent me to redeem the free spotify premium are invalid. Please…

Outlook | Web | Outlook.com | Email
asked 2026-11-04T21:02:34.8933333+00:00
Rayyan Kamran 0 Reputation points
commented 2026-11-06T04:00:59.4433333+00:00
Richard Burns 0 Reputation points
2 answers

Hacked email sending emails to my contacts then infiltrating their emails

Hacked email sending emails to my contacts then infiltrating their emails - I've tried several steps to make this stop. My email is sending the email over and over again

Outlook | Web | Outlook.com | Email
asked 2026-11-05T23:09:21.2166667+00:00
Helen Madrid 0 Reputation points
commented 2026-11-06T02:27:59.2966667+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
2 answers

I am not receiving emails.

My Hotmail email account is not receiving emails. I do not know how to troubleshoot it. I would like to receive a Customer Service phone call. I need to fix this because I have time-sensitive emails to receive.

Outlook | Web | Outlook.com | Email
asked 2026-11-06T01:33:14.0533333+00:00
Wilson Peña Caban 0 Reputation points
answered 2026-11-06T02:12:47.81+00:00
SD - IA 182.5K Reputation points Independent Advisor
1 answer

All emails in Inbox have magically disappeared. It is not a filter issues.

All my emails have disappeared from my inbox. This has happened before. It is not a filter, archive, delete issues. They just magically disappeared for no reason. Last time, someone walked me through how to restore them - how do I get help?

Outlook | Web | Outlook.com | Email
asked 2026-11-05T15:59:45.4933333+00:00
Claudine Hughes 0 Reputation points
answered 2026-11-06T00:36:16.6866667+00:00
Emma1-N 14,895 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Verify Microsoft email

Received email from ******@notificationmail.microsoft.com. Everything looked legit. It said that I was close to my storage being full. Which I have received this message in the past. So I clicked the link in the email. (I know better to go directly…

Outlook | Web | Outlook.com | Email
asked 2026-03-18T00:10:17.0466667+00:00
Rob C 30 Reputation points
commented 2026-11-05T19:15:24.08+00:00
Mesam husseini 0 Reputation points
2 answers

not receiving all emails to my hotmail account following suspicious activity

My hotmail account was blocked for suspicious activity. I am getting a few emails but not all. how can i begin receiving all emails following the suspicious activity

Outlook | Web | Outlook.com | Email
asked 2026-11-05T18:17:16.53+00:00
meredith fennell 0 Reputation points
answered 2026-11-05T19:07:59.39+00:00
John Jefferson Doyon 90,550 Reputation points Independent Advisor
1 answer

Gmail users Not Receiving my Outlook.com emails any longer.

Some of my gmail recipients are randomly not receiving my outlook.com emails. The emails are in my sents and I am not receiving any notice of delivery issues. What can I do to fix this on my end as new recipients wouldn't have notice to look for emails…

Outlook | Web | Outlook.com | Email
asked 2026-11-05T17:35:45.9133333+00:00
Edward Wilkins 0 Reputation points
answered 2026-11-05T17:36:16.7033333+00:00

AI answer

2 answers

Viva Amplify: images in Outlook emails appear blurry/pixelated

Graphics we upload into Viva Amplify templates look sharp in the editor but come through blurry and grainy when the newsletter arrives in Outlook. We've tried uploading the same graphic at several sizes, including the template’s recommended dimensions…

Outlook | Web | Outlook.com | Email
asked 2026-11-03T21:04:28.9466667+00:00
Kim Charles 0 Reputation points
commented 2026-11-05T17:22:18.7233333+00:00
Kim Charles 0 Reputation points
1 answer

IMAP wachtwoord

Ik kan geen berichten ontvangen in outlook men vraagt wachtwoord IMAP en dat ken ik niet

Outlook | Web | Outlook.com | Email
asked 2026-11-05T14:35:30.7866667+00:00
Fons Crab 0 Reputation points
answered 2026-11-05T15:12:20.1833333+00:00
SD - IA 182.5K Reputation points Independent Advisor
2 answers

hotmail inbox

I cannot receive links or OTP to my hotmail account

Outlook | Web | Outlook.com | Email
asked 2026-11-02T17:01:03.34+00:00
Alan Mcknight 0 Reputation points
answered 2026-11-05T14:40:40.1766667+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
1 answer

CANNOT SEND EMAILS

I monitor my Wi EMAILS ON OUTLOOK/HOTMAIL AND IT HAS STOPPED ME FORWARDING EMAILS TO OUR 104 MEMBERS. IT SAYS TO UPDATE TO MICROSOFT 365 BUT I ALREADY BOUGHT THAT I SEPTEMBER 2026. HOW CAN I SEND EMAILS FROM THIS ACCOUNT WITHOUT THEM BEING RETURNED…

Outlook | Web | Outlook.com | Email
asked 2026-11-05T14:35:26.01+00:00
Pamela Morgan 0 Reputation points
answered 2026-11-05T14:35:43.81+00:00

AI answer

2 answers

I can't log in with my Hotmail account

I have a problem with one of my Hotmail accounts and it is that when I log in (I enter the email and the password) I get a message which says "An unusual activity was detected" so it asks me to verify my identity, I press next and it asks me to…

Outlook | Web | Outlook.com | Email
asked 2026-11-05T10:03:54.84+00:00
Ian Cova 0 Reputation points
answered 2026-11-05T14:19:19.76+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
1 answer

Select Multiple

Why do I no longer have the option to select multiple emails at the same time? For example, I used to be able to click the select multiple button, then selected morning emails that I no longer needed, then delete them all at once. Now I do not have the…

Outlook | Web | Outlook.com | Email
asked 2026-11-05T14:16:38.5966667+00:00
Grizzle, Jessica (VADOC) 0 Reputation points
answered 2026-11-05T14:17:13.0766667+00:00

AI answer

2 answers

Hotmail account recovery if you have two-way factor but email is hacked

Our email was hacked and they changed the recovery e-mail and password before we could see the notifications. When we try and fill our recovery email request form it says it will ignore it because we have a two-step verification set up on the account.…

Outlook | Web | Outlook.com | Email
asked 2026-11-04T19:17:48.13+00:00
Emina 0 Reputation points
commented 2026-11-05T14:03:53.8733333+00:00
Emina 0 Reputation points
2 answers

Delete & Move To Tabs Moved!

This is about Hotmail.com/Outlook.com, internet email. Why did they move the Reply, Delete and Move To tabs to the center of the read and compose screens? They used to be on the left side, and I've gotten so used to them there. But now, Report…

Outlook | Web | Outlook.com | Email
asked 2026-11-02T22:44:14.3333333+00:00
Steven G 0 Reputation points
commented 2026-11-05T13:17:48.5266667+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

can't receive half of my emails , emails have send, but not not going to [moderator's note: PII removed]@outloo.com need help

can't receive most of my emails, check my account, it's okay, GEICO has 6 emails did not get not blocked

Outlook | Web | Outlook.com | Email
asked 2026-11-03T23:20:21.7533333+00:00
rj talbot 0 Reputation points
commented 2026-11-05T11:02:59.3333333+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
1 answer

550 5.7.520 AS(4810) Outgoing emails blocked as spam

My Outlook.com account is returning '550 5.7.520 Message blocked because it contains content identified as spam. AS (4810)' This started after I secured my account following a hack. Even emails sent to myself are being blocked. Please review whether my…

Outlook | Web | Outlook.com | Email
asked 2026-11-03T17:21:37.8133333+00:00
David Hadley 0 Reputation points
commented 2026-11-05T10:47:26.87+00:00
David Hadley 0 Reputation points
2 answers

reinstating Outlook account password

Deleted Outlook email account when told email address no longer supported by comcast. Need to reestablish email account

Outlook | Web | Outlook.com | Email
asked 2026-11-04T15:50:11.8966667+00:00
Maureen Prichard 0 Reputation points
commented 2026-11-05T09:46:32.8633333+00:00
Hornblower409 18,685 Reputation points
2 answers

Junk email not being deleted after 30 days on personal outlook.com

Hi, I've got a personal outlook.com account. There's a banner at the top of the junk email folder that says "Items in Junk Email will be permanently deleted after 30 days". This doesn't happen, and I have emails in there that are older than…

Outlook | Web | Outlook.com | Email
asked 2026-11-02T23:23:18.28+00:00
ANDREW RICHARDSON 0 Reputation points
commented 2026-11-05T09:10:31.0333333+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
2 answers

unable to register email account to Mac Mail

I am not able to register my account email to Mac Mai , please help me for configuration,thanks

Outlook | Web | Outlook.com | Email
asked 2026-11-03T08:48:33.12+00:00
Gio Conti 0 Reputation points
commented 2026-11-05T09:10:03.3466667+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator