10,805 questions with Outlook | Web | Outlook.com | Email tags

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Good Email address marked as SPAM

safe emails go to spam folder even after marking it as "Never Block Sender" "Never Block Sender's Domain".

Outlook | Web | Outlook.com | Email
asked 2026-09-20T18:38:16.3133333+00:00
Nadir Hamudot 0 Reputation points
answered 2026-09-20T18:39:19.2433333+00:00

AI answer

2 answers

Cannot access my Microsoft account – recovery form keeps rejecting

Hello, **I am locked out of my Microsoft account: ****@hotmail.com Here is what happened: 1. I received a security alert saying there was unusual activity on my account. 2. I tried to recover my account using the official Microsoft Account Recovery…

Outlook | Web | Outlook.com | Email
asked 2026-09-19T11:22:10.1066667+00:00
Akram Qashou 0 Reputation points
answered 2026-09-20T18:03:32.9033333+00:00
Hornblower409 15,140 Reputation points
1 answer

junk messages enter my "flagged folder" already with a red flag attached

Although these messages have been marked "junk" by me, they still enter my folder, marked "flagged", bearing a red flag. this confuses me as i have other messages of my choice that i have flagged.

Outlook | Web | Outlook.com | Email
asked 2026-09-17T07:31:15.3466667+00:00
Leo-Antonio de Carvalho 0 Reputation points
commented 2026-09-20T17:51:48.0333333+00:00
Hornblower409 15,140 Reputation points
0 answers

How can I access my Icloud account which is under my old email address

Hello, My files in the iCloud account are under r_aron@. I no longer have access to that email since it was hacked due to identity theft in June of 2025. I was saving things in that account until recently because it never asked me to authenticate myself…

Outlook | Web | Outlook.com | Email
asked 2026-09-20T16:04:45.63+00:00
Richard Aron 0 Reputation points
1 answer

Getting "This Page Isn't Working" when logging in to outlook.live.com

I enter my email when asked, then click through however many buttons until I can enter my password. After that, it takes me to this url: https://outlook.live.com/owa/?nlp=1&RpsCsrfState=dd03710a-f3bd-6e4d-8985-5472a02f0bcd&wa=wsignin1.0 which…

Outlook | Web | Outlook.com | Email
asked 2026-09-20T11:55:30.2133333+00:00
HARRY CALLESIS 0 Reputation points
commented 2026-09-20T15:53:14.84+00:00
EmilyS726 267.8K Reputation points Independent Advisor
2 answers

Emails are not syncing on my laptop but they are on my other devices.

I would like to speak to a representative. This is not an issue I can solve on my own. I have called the HELP line for my laptop company where I have a support membership and they cannot help me.

Outlook | Web | Outlook.com | Email
asked 2026-09-18T15:33:34.3966667+00:00
Cynthia Oakes 0 Reputation points
answered 2026-09-20T15:52:14.2733333+00:00
Hornblower409 15,140 Reputation points
0 answers

I'm MEANT to be getting sent emails but not receiving them

I've recently been trying to fix an account on a separate platform, and they say they've sent me a verification code into my emails, however when I open it, I have received no emails from the. I've checked my spam and junk, and I've also checked and made…

Outlook | Web | Outlook.com | Email
asked 2026-09-20T14:24:35.25+00:00
Harley Tinmurth 0 Reputation points
0 answers

reserved domain

I still have complete access to my Microsoft account, and my hotmail email still showing up as my primary but it seems I have no access to it at the same time, I've created other emails on here thinking if I switch the primary from that Hotmail to a new…

Outlook | Web | Outlook.com | Email
asked 2026-09-20T13:53:58.62+00:00
Alexander Lee 0 Reputation points
edited the question 2026-09-20T14:00:40.8166667+00:00
Alexander Lee 0 Reputation points
2 answers

HELP! I cannot receive emails.

I cannot receive emails. I changed my password last night. I still cannot receive emails.

Outlook | Web | Outlook.com | Email
asked 2026-09-20T10:56:45.12+00:00
David Heine 0 Reputation points
answered 2026-09-20T12:25:17.6566667+00:00
GsN5034 - IA 77,085 Reputation points Independent Advisor
2 answers

When I use my email address in Outlook, another person's name appears

When I use my email address in Outlook, another person's name appears. That person is not in my contacts, so it is impossible to delete the name. Thank's

Outlook | Web | Outlook.com | Email
asked 2026-09-19T08:25:58.83+00:00
P G 0 Reputation points
answered 2026-09-20T11:28:18.7666667+00:00
Thomas4-N 21,930 Reputation points Microsoft External Staff Moderator
3 answers

How to fix handling settings on Outlook

Not sure what I did wrong my first question was deleted. I just need to change my email settings back to Standard from Strict and it keeps reverting back. Anyone know how to fix that please. DL

Outlook | Web | Outlook.com | Email
asked 2026-09-15T01:47:24.3666667+00:00
Deborah Laing 5 Reputation points
commented 2026-09-20T10:33:05.28+00:00
Deborah Laing 5 Reputation points
0 answers

My Feedback

I have received an email that says that are concerned about my problems that are frustrating me. HOW THE HELL AM I SUPPOSED TO REMEMBER AN ANSWER TO SOMETHING I WROTE TO YOU WHEN I HAVE BEEN THROUGH THREE, MAYBE FOUR DAYS, OF OTHER JUNK, WEBSITES,…

Outlook | Web | Outlook.com | Email
asked 2026-09-20T07:31:59.76+00:00
Paul Wesley Bowen 0 Reputation points
edited the question 2026-09-20T10:04:01.85+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

All emails under Focus missing

Early in the morning all emails were present in my hotmail account, both under Focused and other. A few hours later all emails under Focus is now missing. They are not under deleted, junk or spam. When searching for them they do not apper. All emails…

Outlook | Web | Outlook.com | Email
asked 2026-09-20T09:16:16.68+00:00
Malin Johansson 0 Reputation points
commented 2026-09-20T09:18:52.8733333+00:00
Malin Johansson 0 Reputation points
1 answer

Bounce Junk Mail

Why can't MS make it so we an bounce junk mail so it looks like our account is not even there?

Outlook | Web | Outlook.com | Email
asked 2026-09-19T14:15:43.3666667+00:00
Duane Dunavan 0 Reputation points
commented 2026-09-20T06:35:09.86+00:00
Duane Dunavan 0 Reputation points
2 answers

I need help to reset child password for outlook email as forgot password

I need help to reset child password for outlook email as forgot password. please give me someone on chat or send me a temporary password. I have been requesting help through microsoft support more than 3 different days. All I get is a code to use, but…

Outlook | Web | Outlook.com | Email
asked 2026-09-18T21:50:02.14+00:00
Keisha Svitak 0 Reputation points
answered 2026-09-20T06:00:21.15+00:00
Hornblower409 15,140 Reputation points
2 answers

My microsoft account was hacked and now when trying to log in it "doesn't exist" anymore

I received the following email, and when trying to log back in the page said this account doesn't exist, trying to log in on other services would sometimes lead to "enter code sent to XXX", an unknown email to me. The account recovery pages…

Outlook | Web | Outlook.com | Email
asked 2026-09-20T00:51:08.7233333+00:00
Pau Roque 0 Reputation points
answered 2026-09-20T02:09:44.01+00:00
paulr0511 48,545 Reputation points Independent Advisor
1 answer

I can access my outlook account but I can't get into my hotmail account to view my emails.

I am able to get into my outlook account but when I try to sign into to my hotmail emails I get this error message below. It was synched with my gmail account on my phone but it is now asking me to sign in again and when I try to sign it says there is a…

Outlook | Web | Outlook.com | Email
asked 2026-09-18T13:18:36.0766667+00:00
Sally Chapman 0 Reputation points
edited an answer 2026-09-20T01:56:06.29+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer

Outlook search function broken only one specific email

My outlook email search function is resulting in "your request can't be completed right now" whenever i attempt to search for an email and nothing else. I've already attempted to fix it by using a different browser, clearing cache, using incog,…

Outlook | Web | Outlook.com | Email
asked 2026-09-17T20:22:32.3466667+00:00
Taufiq Moosa 0 Reputation points
commented 2026-09-20T00:18:44.29+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer

All my emails are going into the junk

All my emails are going into my junk box. With this issue I have started getting over 200 emails a day all going into my junk. I have followed the step by step online process with no success Check Junk Email Settings Sign in to…

Outlook | Web | Outlook.com | Email
asked 2026-09-17T15:30:09.72+00:00
Deborah Kanduch 0 Reputation points
commented 2026-09-20T00:10:10.8833333+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Nobootjs error: Outlook Web App fails to load javascript

When I attempt to log into Microsoft Outlook via Edge, I receive an error message for Mail, with the error source NoBootJs. Therefore I am unable to open Microsoft Outlook on edge. I am able to MS Outlook on Chrome, so I am assuming it is related to…

Outlook | Web | Outlook.com | Email
asked 2026-09-09T18:41:39.14+00:00
Valerie Wilson 0 Reputation points
edited a comment 2026-09-19T23:26:27.88+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator