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Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
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Welcome Claudine Hughes,
I'm sorry your Inbox emails have disappeared again, especially since this has happened before.
Before continuing, you can confirm the questions below:
- Are you checking at outlook.com in a computer browser, or in an app (Outlook mobile, the Mail app, an iPhone or Android mail app)? Are the emails also missing when you sign in at outlook.com in a browser?
- Is your account connected to any other devices or email apps, such as a phone mail app or another email program?
- Are only the Inbox emails missing, or are other folders empty too? Roughly when did you last see them?
- Have you already tried any suggestions posted on this thread, such as checking the "Other" tab or Junk Email?
Looking forward to your update.