5,806 questions
5,806 questions with Windows for home | Windows 11 | Recovery and backup tags
9 answers
File History problems after installing KB5124008
Ran Windows Update on two sepearate Windows 11 computers that were all up to date as of Saturday morning - broke File History Today I ran File History on 2 computers - both ran correctly. Then ran Windows Update and File History on both are now broken.…
Windows for home | Windows 11 | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Hi, i need some help please.
Today I woke up and turned on my pc as usual. This time it sent me to a screen saying you're device ran into a problem and couldn't be repaired. I clicked enter like it said and went to command prompt after following 2 videos saying the same thing, and I…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-03T19:22:15.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 56.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Bils
20
Reputation points
edited a comment
2026-10-05T01:40:40.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
13,200
Reputation points Microsoft External Staff
Moderator
2 answers
my new dell laptop is asking for 48 digit bit locker key which i forgot by which account it was registered. please help me to find it out
my new dell laptop is asking for 48 digit bit locker key which i forgot by which account it was registered. please help me to find it out
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-04T08:05:17.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 23%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sumit Pandey
0
Reputation points
answered
2026-10-04T08:39:30.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,525
Reputation points
Independent Advisor
2 answers
bitlocker won't open
bitlocker has locked my computer. I have the key. Then takes me to options which aren't unlocking. Hel;
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-02T20:11:03.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 65%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hope
0
Reputation points
commented
2026-10-04T07:20:58.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,650
Reputation points Microsoft External Staff
Moderator
9 answers
One of the answers was accepted by the question author.
inaccessible boot device loop, also not starting from USB, no prompt or whatever
After reinstallation Windows 11 the laptop runs in a loop with the above message. I cannot reached, a prompt or menu or the repair menu (after on/of 3 times) The loop cannot be stopped and it repeats time after time. F8 works but I cannot use any key to…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-09-28T15:20:14.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 11%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dini Bouwhuis
60
Reputation points
commented
2026-10-03T14:41:34.65+00:00
Dini Bouwhuis
60
Reputation points
2 answers
My account got hacked by a Discord OAuth
i got banned from a minecraft server and when i went to make an appeal i went to the wrong server and they asked me for a code. The hacker changed my primary email alias, security info, and password, so I am completely locked out. The original email was …
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-03T08:06:53.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 57.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hamish STAFFORD
0
Reputation points
edited the question
2026-10-03T08:42:56.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,640
Reputation points
Volunteer Moderator
2 answers
BitLocker unable to find recovery key
Dear Team, My laptop is lock with BitLocker and i am unable to find recovery key or my account
Windows for home | Windows 11 | Recovery and backup
5,806 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 4%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How do I find the Downloads tab on File Explorer after I deleted it?
I was trying to clear up space on my computer a couple days ago, and accidentally deleted the Downloads tab in File Explorer. I can't find any way to bring it back, and I need help. It's not in my Recycle Bin.
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-02T01:54:39.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 21%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Colton Scott
25
Reputation points
commented
2026-10-02T19:41:51.26+00:00
Colton Scott
25
Reputation points
3 answers
One of the answers was accepted by the question author.
Device name compared to Bitcode recovery key
I have four (4) different laptops with a different Bitcode recovery key. However, I am unable to associate each laptop with their Bitcode recovery key. I need to find a way to recognize what Bitcode goes with what laptop.
Windows for home | Windows 11 | Recovery and backup
5,806 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUT%3C/text%3E%3C/svg%3E)
2 answers
How to obtain a Bit-Locker Key
How can we obtain a Bit-Locker key for PC (PII Removed)? There used to be a number to reset although unable to locate.
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-02T12:23:09.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 6%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Scott Mooney
0
Reputation points
edited the question
2026-10-02T12:57:55.9533333+00:00
DaveM121 (2)
16,640
Reputation points
Volunteer Moderator
2 answers
Reinstall Windows 11
I am trying to reinstall windows Surface pro X tablet and it will not boot to the usb after i have swap the boot and made a recovery usb
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-01T14:42:40.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 1%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Tamiaus Nalls
0
Reputation points
answered
2026-10-02T00:16:53.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,565
Reputation points Microsoft External Staff
Moderator
1 answer
Incorrect Recovery Email Address
The recovery email address for my Microsoft account is incorrect (a letter is missing in the domain) and therefore I cannot get the code to access my Microsoft account. I cannot recall all the details for this Microsoft account, so I have not been…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-01T21:16:16.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 11%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kisha
0
Reputation points
answered
2026-10-01T21:58:56.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,925
Reputation points
Independent Advisor
2 answers
I have been locked out of my computer due to Bitlocker and tried logging into another device/computer to retrieve the key but there is none, how can i obtain a key to unlock this?
bitlocker updated and locked me out of my HD, I have no idea where I placed the code. I cant remember which email address I used to sign into the laptop. I have more than one computer. I could some help here. thanks Kit
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-10-01T18:00:25.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 48%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Carsen Kontir
0
Reputation points
answered
2026-10-01T18:34:14.93+00:00
EmilyS726
270.7K
Reputation points
Independent Advisor
3 answers
How to install Windows 11; error 0xc0e90002 during installation attempt #0xc0e90002
Hello.I am trying to install Windows 11 on a Lenovo X13 Gen 1. I created the installation media using the Windows 11 Media Creation Tool, but the installation attempt fails with error 0xc0e90002. I created a second USB drive using Rufus (to rule out a…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 3%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
1 answer
Hi i deleted 3 recovery partitions from my Dell windows 11 home, But now i need to replace them.
Hi i used information from Microsoft Ignite to delete 3 recovery partitions from my Dell windows 11 home system so that i could expand my c: drive. All went well But now i need to replace them, There were 3. Numbered 4,5,6. Thanks in advance for any help…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-09-29T12:48:53.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 32%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Simpson
0
Reputation points
commented
2026-10-01T07:49:16.8533333+00:00
Hendrix-V
19,650
Reputation points Microsoft External Staff
Moderator
3 answers
How to get my Bitlocker Recovery Key
I am going to https://aka.ms/myrecoverykey but can't get past the sign in page. It asks for a verification code but nothing appears. Have looked in junk folder,nothing there. Then the code appears in my inbox about 3 hours later and when I type it in it…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-09-27T10:48:05.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 96%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vera Bangs
0
Reputation points
answered
2026-10-01T07:38:02.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
9 answers
One of the answers was accepted by the question author.
File History stopped working after a recent update
And now I can't get it to work. I've done all the things suggested, including creating a new directory on several drives and deleting the File History configuration on my computer. File History will let me select the new location, turn the application…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-09-16T15:44:35.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 12%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Carolyn Kay
50
Reputation points
answered
2026-10-01T03:40:48.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LironL
5
Reputation points
1 answer
Bitlocker Key and Non existent Microsoft account
How do I access a bitlocker key for an outlook account that I have never used once? i have been locked out of my laptop because of bitlocker. i do not have the bitlocker key. the outlook account it is linked too, is have legit never been used before. It…
Windows for home | Windows 11 | Recovery and backup
5,806 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 40%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
Sign into personal account
My original Microsoft account was created with an email I no longer use and the site no longer exists. I can't sign in to update my information. And all attempts to recover the original email account have been futile.
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-09-29T01:54:15.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 75%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tracy Trussler
0
Reputation points
answered
2026-09-29T02:39:10.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Christine Luna
27,200
Reputation points
Independent Advisor
1 answer
restore points keep disapearing have yellow triangle with
restore points keep disappearing and slider goes to zero yellow triangle on page
Windows for home | Windows 11 | Recovery and backup
5,806 questions
asked
2026-09-29T00:56:02.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 96%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
shirley white
0
Reputation points
answered
2026-09-29T01:44:50.27+00:00
raymond osei
80
Reputation points