12,385 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Other tags

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2 answers

How to use Microsoft Copilot on iPhone

Is there a way to use Microsoft Copilot on my iPhone? I don’t like the new Microsoft 365, and all my chats are on Microsoft Copilot. Every time I try to access it via Safari, I get the message 'Safari cannot open the page because the address is invalid.'…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T14:52:27.73+00:00
Smith 0 Reputation points
commented 2026-10-11T21:45:33.04+00:00
EmilyS726 272.3K Reputation points Independent Advisor
2 answers

why is it that i cannot add microsoft 365 on a new computer

verification not working email addresses not working i purchased a Microsoft card it will not allow me to add on a newly brought computer

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T17:36:56.3433333+00:00
Laya Lay 0 Reputation points
answered 2026-10-11T18:12:25.0066667+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
1 answer

Unable to view my O365 subscription

I have a subscription for O365 that renewed in Jul 26 and payment was taken. I don't have access to any O365 products and neither of my e-mail accounts reflect the subscription. What do I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T16:16:52.45+00:00
Lisa 0 Reputation points
answered 2026-10-11T16:52:16.9533333+00:00
DaveM121 938.1K Reputation points Independent Advisor
2 answers

how to install office 2024 key on my mac

im unable to install activation key for microsoft office 2024 on my mac mini

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-05T14:51:38.75+00:00
tito mascarenhas 0 Reputation points
commented 2026-10-11T09:15:46.3333333+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
1 answer

unable to install a family share of O365

@Office365 install. I have been invited to join my families O365 account but I am unable to install. I think it might be due to the fact I have a previous install of a student version so when I logon to my MS account, under subscriptions I only see that…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T06:37:48.01+00:00
PCWA Secretary 0 Reputation points
commented 2026-10-11T07:14:43.62+00:00
PCWA Secretary 0 Reputation points
1 answer

Need to transfer Microsoft 365 to new Macbook computer

My old iMac computer died and need to install microsoft 365 on the new Macbook computer, how do I transfer the license?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-10T19:31:38.5833333+00:00
Kent Beck 0 Reputation points
answered 2026-10-10T22:08:20.46+00:00
Marcin Policht 110.1K Reputation points MVP Volunteer Moderator
3 answers

Product Key was one time use but I returned my computer and need to reinstall on new computer

I purchased a Mac book and one time subscription to Microsoft Office and installed it on my Mac book. I retuned Mac book and before doing do I uninstalled office as requested. Once I purchased another new computer and tried to reinstall Office, it is…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-02T19:33:34.08+00:00
Aaron Turner 0 Reputation points
commented 2026-10-10T14:25:47.2766667+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
2 answers

How to add gmail account as exra account on Office365

Office365 is already linked to one of my accounts, @verizon.net. How can I also link my gmail account, @gmail.com?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-10T05:30:39.0366667+00:00
Alan Lipschitz 0 Reputation points
answered 2026-10-10T06:24:11.4266667+00:00
Estrella721 46,685 Reputation points Independent Advisor
2 answers

Family office subscription applied

i have been sent an d approved a family office subscription. I go into word and it's asking me to activate but an error code show up 0x0. how can i activate my office

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-09T23:22:33.5633333+00:00
Sebastian Van Der Vliet 0 Reputation points
answered 2026-10-09T23:58:04.6366667+00:00
Estrella721 46,685 Reputation points Independent Advisor
3 answers

how to reach out to customer care

i own a lenovo laptop and recently i had to replace the motherboard and, due to that i lost all my access to all the Microsoft apps such as word, pinpoint etc. when i reach out to the lenovo the ask me to get connected to Microsoft, for the record i…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-04T09:56:46.5433333+00:00
Andrea Anil 0 Reputation points
answered 2026-10-09T10:40:55.63+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
3 answers

Is it possible to talk to a person? -- Reactive Word and Excel

I cannot find or reactivate Word and Excel and I guess other related features/problems. I think it happened after a recent UPDATE. I am confused with instructions I read and would like someone to walk me through fixing, finding my6-3700es. Thank you. J…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-08T22:44:39.4233333+00:00
Judith Wolfe 0 Reputation points
answered 2026-10-09T00:29:15.36+00:00
Manoel Barros 22,245 Reputation points Independent Advisor
1 answer

Renewed subscription but MS office not working. It says unlicensed product.

Renewed subscription but MS office not working. It says unlicensed product. Is there an office in Sydney that I can go to for support or do you have a phone number to call for support.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-08T20:53:50.05+00:00
Maria Theresa Guillamun 0 Reputation points
answered 2026-10-08T21:27:57.5666667+00:00
EmilyS726 272.3K Reputation points Independent Advisor
1 answer

Excel Won't Activate

Whenever I click file and to the save a document, the "save" and "save as" options are greyed out. The autosave feature is turned off and won't turn on. When I open up Excel and click the activate button on the bottom left corner, I…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-08T05:14:41.4666667+00:00
Matthew Banach 0 Reputation points
answered 2026-10-08T05:51:49.4366667+00:00
GsN5034 - IA 78,515 Reputation points Independent Advisor
2 answers

Problem saving and editing word and excel

I cannot save or edit Microsoft Word or Excel files despite having a Microsoft 365 membership — I keep getting a 0x0 error code — please help

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-07T10:41:15.8366667+00:00
Peter BRADSHAW 0 Reputation points
answered 2026-10-07T11:18:27.1933333+00:00
SD - IA 180.9K Reputation points Independent Advisor
0 answers

Formal Consumer Complaint - Office Activation Case 7106979314

Dear Microsoft Customer Relations / Complaints Team, I am writing to make a formal consumer complaint regarding the loss of desktop functionality of my legitimately purchased Office Home & Business 2019 for Mac following Microsoft's July 2026…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-08-08T15:51:03+00:00
Jakki McGhie 0 Reputation points
commented 2026-10-07T03:48:03.0866667+00:00
Douglas McKay 0 Reputation points
2 answers

Word Document

Do I have to purchase something to get word? I want to type a document and print it, but unable.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-06T20:05:34.4266667+00:00
Antoinette Counihan 0 Reputation points
answered 2026-10-06T20:42:05.57+00:00
EmilyS726 272.3K Reputation points Independent Advisor
2 answers

installed office 2024 to wrong email account

i bought office 2024 home and business and somehow i installed it to my wrong email account. how do i switch it to the right email account

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-03T18:49:30.22+00:00
Michael Mino 0 Reputation points
answered 2026-10-06T06:33:29.6433333+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
1 answer

Office Home & Student 2019 Transfer

I have a legitimate Office Home & Student 2019 one-time purchase installed on my old PC. Word shows that it belongs to my old Microsoft account. I have the original product key. I am transferring the license to a new PC that I own. The license does…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-30T21:28:22.39+00:00
Stewart Price 0 Reputation points
edited an answer 2026-10-06T00:35:16.65+00:00
Xavier-D 13,865 Reputation points Microsoft External Staff Moderator
2 answers

Unknown error occurred

Unable to activate Microsoft 365; unknown error 0x0 has occurred. Why can't I speak with someone, and why am I being asked to pay $5.00 to get help activating Microsoft? I have paid for a service that I can't use!Smith

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-05T16:54:37.76+00:00
Sonya Smith 0 Reputation points
commented 2026-10-05T20:25:13.9833333+00:00
Bob Jones AKA CyberTaz MVP 437.9K Reputation points
1 answer

Office required

j'ai acheté une Licence Office sur La Licence le code ne fonctionne plus comment pouvez vous m'aider je me suis fait escroqué j'ai besoin de récupérer cette argent pour nourrir mes enfants qui ont faim, l'hiver approche

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-05T19:22:16.8266667+00:00
Tadeusz Koralewski 0 Reputation points
answered 2026-10-05T19:59:10.59+00:00
EmilyS726 272.3K Reputation points Independent Advisor