2,232 questions
1 answer
Copilot absent from Onedrive
I would like to share an additional update regarding the Copilot experience in OneDrive. While Copilot is working as expected across other Microsoft 365 applications such as Outlook, Word, Excel, and PowerPoint, it still does not appear within OneDrive…
Microsoft Copilot | Other
asked
2026-10-05T10:20:00.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 11%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Prabin Acharya
0
Reputation points
commented
2026-10-06T12:02:39.5866667+00:00
Prabin Acharya
0
Reputation points
1 answer
How do I remove old Microsoft accounts options from copilot
I have old Microsoft accounts associated with Copilot. How do I try to remove them.
Microsoft Copilot | Other
2,232 questions
asked
2026-10-04T15:02:40.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 85%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michael Cinque
0
Reputation points
commented
2026-10-06T11:38:26.89+00:00
Michael Cinque
0
Reputation points
1 answer
GH-300 - GitHub Copilot -- passed the exam but not able to find the certification on Microsoft learn
Hi Team, i have passed the GH-300 - GitHub Copilot -Certification scheduled on 2nd Oct. i also received mails about my certification details that i can check on Microsoft Learn Profile. could you please help me getting the certificate details? i don't…
Microsoft Copilot | Other
2,232 questions
asked
2026-10-06T11:31:57.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYR%3C/text%3E%3C/svg%3E)
Yadav, Ramashankar (Cognizant)
0
Reputation points
answered
2026-10-06T11:32:11.15+00:00
AI answer
3 answers
On apple IPAD: copilot opens two windows with different accounts (both Microsoft) at the same time while asking me to upgrade?
The new terms of use caused me to upgrade my personal/legacy copilot app on my Apple IPAD! First I lost my chat history completely, then it was restored but I still get a question to upgrade? When I do but ignore the question to change accounts then I…
Microsoft Copilot | Other
2,232 questions
asked
2026-09-26T17:57:05.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Imol Monky
0
Reputation points
commented
2026-10-06T10:39:12.0866667+00:00
Imol Monky
0
Reputation points
4 answers
Microsoft 365 Copilot
Copilot GPA <PII removed> ₹70/- Per month since March'26 Learning English 3rd Week Sept 26 Inadvertently uninstalled, Reinstalled limited chats, earlier unlimited chats Teaching Superb No one can teach Like this, App excellent font Sir, I want my…
Microsoft Copilot | Other
2,232 questions
asked
2026-10-02T09:11:55.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sanjay Mahadeo Ambulkar
0
Reputation points
commented
2026-10-06T10:34:46.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,090
Reputation points Microsoft External Staff
Moderator
3 answers
copilot not functioning
copilot has never functioned on my setup - the icon is greyed out
Microsoft Copilot | Other
2,232 questions
asked
2026-09-23T05:30:09.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 41%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Hughes, Kevin (ext)
0
Reputation points
commented
2026-10-06T10:33:59.2366667+00:00
Carl-L
23,090
Reputation points Microsoft External Staff
Moderator
1 answer
Chats disappeared on Copilot! Me2
Still waiting for a response. I recently cleared my cache memory and cookies on Chrome and having my copilot tab opened it was mandatory for me to log back in again. Upon logging back in I realized all my chat history are missing/gone. I contacted a…
Microsoft Copilot | Other
2,232 questions
asked
2026-10-05T04:24:40.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
LeoniE withanE
0
Reputation points
answered
2026-10-06T10:22:43.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,065
Reputation points Microsoft External Staff
Moderator
1 answer
All history chats disappeared after upgrading Copilot
"All historical chats disappeared immediately after updating and restarting Copilot. I have confirmed I am signed into the correct Microsoft account and have reproduced the issue across multiple browsers."
Microsoft Copilot | Other
2,232 questions
asked
2026-09-09T03:37:06.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 64%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
James Gooderham
15
Reputation points
commented
2026-10-06T10:10:04.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,450
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Why don't I have Copilot video creation with a personal Microsoft 365 subscription?
Hi everyone, I'm trying to understand why I don't have access to the "Create a video" feature in Copilot. I have a personal Microsoft account with a paid Microsoft 365 subscription and Copilot works in Word, Excel, and PowerPoint. I also have…
Microsoft Copilot | Other
2,232 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 64%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
1 answer
recover blocked microsoft account - signed in using iphone hide me "email id"
Hello Microsoft Support, I need help recovering access to my Copilot account. I originally signed in using Sign** in with Apple and selected Hide My **Email. Apple created a private relay email address, and my Copilot account appears to be linked to that…
Microsoft Copilot | Other
2,232 questions
asked
2026-10-04T17:39:20.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 31%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDI%3C/text%3E%3C/svg%3E)
Dr Iftekhair Bashar
0
Reputation points
commented
2026-10-06T08:51:05.81+00:00
Kai-H
28,065
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot limit reached upon sign up
I have been using the free copilot but have just signed up, it is now telling me I have reached my daily limit despite me now paying for Microsoft 365 which says it includes copilot. I am confused, am I missing something?
Microsoft Copilot | Other
2,232 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 64%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
2 answers
Urgent: Copilot Chat History Missing After Upgrade to New Copilot App
Hello Microsoft Support, After upgrading to the new Copilot app, I lost access to my entire Copilot chat history. Prior to the upgrade, I had a significant number of conversations stored in Copilot. Following the upgrade, my previous chats no longer…
Microsoft Copilot | Other
2,232 questions
asked
2026-10-03T22:01:15.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Todd Gantzer
5
Reputation points
commented
2026-10-06T08:00:49.6733333+00:00
Kai-H
28,065
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot renew and Screen time?
Honestly, this is a robbery for me. So unfortunately, I have no words to say? What does this mean exactly and how much can I use freely now?
Microsoft Copilot | Other
2,232 questions
asked
2026-09-23T15:44:01.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Larson Lanka
100
Reputation points
commented
2026-10-06T07:54:08.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,430
Reputation points Microsoft External Staff
Moderator
19 answers
why does the new copilot have a daily chat limit?
I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …
Microsoft Copilot | Other
2,232 questions
asked
2026-09-08T04:14:58.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
john bryla
90
Reputation points
answered
2026-10-06T07:50:18.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 59%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
René Schulz
20
Reputation points
0 answers
Unable to login to copilot, single user license, strangely converted, missing work, upstream organization management?
1.Unable to login to copilot following copilots request that I upgrade by clicking on a link. Unable to login to outlook or Gmail to access copilot. 2.Work is going missing from copilot 3.Microsoft License purchased was a single user license,…
Microsoft Copilot | Other
2,232 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 62%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Embedded images inside uploaded documents are not being extracted.
When I upload a document (for example, a .docx or PDF) that contains embedded images, the extraction tool reports the file as “ready,” but the extracted content is completely empty. No images appear, and no image metadata is returned. Only direct image…
Microsoft Copilot | Other
2,232 questions
asked
2026-10-04T05:12:24.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 72%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lianne Datar
0
Reputation points
commented
2026-10-06T07:43:43.9666667+00:00
Kai-H
28,065
Reputation points Microsoft External Staff
Moderator
1 answer
Chat unable to open after the new Copilot update.
The issue for my account is ever since the new copilot update started, it has been failing to open 1 specific chat of mine, which happens to be a chat that I used the most. The chat name still shows up in the side bar with the rest of the chats, but when…
Microsoft Copilot | Other
2,232 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
How can I use Copilot without having to get the app?
Hello, whenever I login to copilot I get redirected to the app-store and when I request the desktop version it shows me a QR code. I already cleared my browser cache, but it doesn’t help. Any ideas how to fix it?
Microsoft Copilot | Other
2,232 questions
asked
2026-09-27T16:55:46.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 25%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
That1PlaneGuy
0
Reputation points
commented
2026-10-06T07:33:35.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
11,425
Reputation points Microsoft External Staff
Moderator
2 answers
how to fix copilot
I was working on a complex budget model and reach a daily limit 3 days ago and it won't reset. instantly says reached limit.
Microsoft Copilot | Other
2,232 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 69%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
1 answer
Copilot chat missing after update. 3 months work lost. Chats error/blank
Business-critical issue: approximately three months of project research and development work stored in a Copilot conversation titled "MAIN: Starting a Seaweed Farm in the Hawkesbury" is missing following a Copilot update. Other historical chats…
Microsoft Copilot | Other
2,232 questions
asked
2026-10-05T21:06:44.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Andrew Rodgers
0
Reputation points
answered
2026-10-06T07:09:36.67+00:00
Vikki-T
11,450
Reputation points Microsoft External Staff
Moderator