Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
24,696 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
1 answer
I used the sign in helper and haven't heard back from Microsoft
My machine updated and after the update the sign-in would not recognize my password. I used the sign-in helper on Friday and have not heard anything from Microsoft about recovering my password.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-20T18:39:08.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 12%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Chris Allen
0
Reputation points
answered
2026-09-20T18:39:21.2866667+00:00
AI answer
1 answer
How do I continue with trying to get my account back?
the most frustrating thing about this experience is knowing so many others have had the same issues as me, we've had a awkward laugh about it. Then there is no hope given. I have submitted the account forms to recovery, I have submitted forms towards…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T18:38:06.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 39%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEY%3C/text%3E%3C/svg%3E)
Ella Y
0
Reputation points
answered
2026-09-20T18:38:26.7133333+00:00
AI answer
0 answers
Why can I talk to a live person
I need to change old phone# ############################
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T18:36:41.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 20%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
William Brauer
0
Reputation points
asked
2026-09-20T18:36:41.8733333+00:00
William Brauer
0
Reputation points
1 answer
Account Recovery, Chat with live agent
I am trying to recover my main microsft account that has been hacked. I am unable to reset password due to the hacker changing recovery email and codes. I have a couple games linked to my Xbox PC that I would love to play again but I am unable to due to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T18:35:39.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 1%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Albert Lluis
0
Reputation points
answered
2026-09-20T18:35:55.42+00:00
AI answer
3 answers
Microsoft Account Hacked or Compromised
Hi, My name is Max and I think my account has been hacked. The email address on my account was changed by someone else, and now when I try to log in, it says my account doesn't exist. Everything I have is stored on that account, and I'm really worried…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-07-05T01:45:13.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Max
10
Reputation points
commented
2026-09-20T18:32:50.12+00:00
Stefan Blom
352.1K
Reputation points MVP
Volunteer Moderator
1 answer
Stuck with persistent system pop-up to review recovery methods
Recently and when signing into my email, the system persistently prompts me to review my recovery methods, even though I've done it numerous times. How do I get out of this annoying loop?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-17T19:03:48.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 24%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVJ%3C/text%3E%3C/svg%3E)
v j
25
Reputation points
commented
2026-09-20T17:56:46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,640
Reputation points
Independent Advisor
2 answers
outlook has been hacked
i have been hacked and been demanded money to get my emial account up and running it is also been changed to foreign
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T16:40:47.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 38%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sam Phillips
0
Reputation points
answered
2026-09-20T17:13:52.69+00:00
EmilyS726
267.8K
Reputation points
Independent Advisor
1 answer
Account got taken over, within minutes
Account got taken over, within minutes, removed my 2FA, my phone, and myemail address... I need to contact someone to get it back. Using the recovery "tools" I cant get anywhere, as they have taken all of my detail OFF OF THE ACCOUNT. This…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T12:34:52.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 48%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
JEREMY ROGERSON
0
Reputation points
answered
2026-09-20T15:28:03.02+00:00
Bulldog
4,625
Reputation points
2 answers
Accidentally changed Hotmail name now I dont have access
I changed my domain like 8 years ago and have lots of issues with this. I just got the switch 2 and I don't have access to this email anymore to log in and trasnfer games over games to the new one. How can I get access or talk to someone.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-17T14:15:47.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 44%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Landon cappelle
0
Reputation points
commented
2026-09-20T14:50:38.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,930
Reputation points Microsoft External Staff
Moderator
1 answer
What can I do if my Microsoft account has been hacked?
When I try to log in, it says the account doesn't exist, but when I try to create one, it says it already exists—what can I do? I think it's been hacked, because I gave my email to someone and accidentally shared the authentication code as well...
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 96%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
Dual Accounts Profiles
I was trying to sign into my Microsoft account with Firefox as my main browsing then I switch my main browsing to Microsoft edge, but I think it made a new account using the same email now I can't sign in into my old account its not in my alias and also…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
Need to Change My Outlook Email
The email Outlook currently shows is from my former company and I need to change my Outlook email and password to change but can't find a place to do that
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T12:41:17.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 16%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kevin Dalton
0
Reputation points
asked
2026-09-20T12:41:17.5066667+00:00
Kevin Dalton
0
Reputation points
3 answers
@QuickMailChecker_bot
Hi, My account has been taken over by the **@QuickMailChecker_bot. Ive reset my password multiple times, removed two apps i didnt install and im still getting emails with that on it. Ive checked the rules section, there are no rules set. I have no…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-08-19T15:25:06.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 54%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Becca Pounding
0
Reputation points
commented
2026-09-20T12:20:19.9666667+00:00
Becca Pounding
0
Reputation points
2 answers
microsoft has my old phone number
Lost my phone 10 years ago so Microsoft has it still on record so can't receive SMS on new phone for my new laptop for code
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T11:29:57.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 79%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
richard oldman
0
Reputation points
answered
2026-09-20T12:14:26.3566667+00:00
GsN5034 - IA
77,085
Reputation points
Independent Advisor
2 answers
Password recovery code never get into Gmail. years suffering waiting for answers.
Microsoft suggest password change on my (PII Removed ****@hotmail) and onedrive. Promised to send code into my (PII Removed ****@gmail.com) but for 2-3 years I have been trying but never get the code. I have checked glaim spam and trash folder but never…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T10:45:37.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 96%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
SHAMSUL AZLIN BIN AHMAD SHAMSUDDIN
0
Reputation points
edited an answer
2026-09-20T12:11:43.5966667+00:00
GsN5034 - IA
77,085
Reputation points
Independent Advisor
1 answer
my account alias was changed
My other account alias was changed, and I cannot log in to anything- Xbox, Microsoft, Minecraft, etc. The code is being sent to an unknown account, br***@mfa.bet. Can anyone help me with this**
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 25%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
1 answer
i signed in a discord chanel and my email got stolen how can i recover my email please help me im in trouble i want help
i was on a minecraft server i needed to log in i loged in a discord from somebody else and my microsoft account got stolen help me please
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T11:12:46.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 49%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Szabo Istvan
0
Reputation points
answered
2026-09-20T11:45:30.9166667+00:00
DaveM121
932.4K
Reputation points
Independent Advisor
1 answer
E-Mail Adresse
Ich habe einen E-Mail-Account, bei dem ich leider das Passwort vergessen habe. Die hinterlegten Sicherheitsfragen sind inzwischen so alt, dass ich mich nicht mehr an die Antworten erinnern kann. Wie kann ich trotzdem wieder Zugriff auf meine…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T09:51:05.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 60%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
jeremias kissi
0
Reputation points
answered
2026-09-20T10:40:35.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
0 answers
Bagaimana cara memperbiki Microsoft Word yang tidak bisa berfungsi
Halo Tim Dukungan Microsoft, Saya mengalami masalah tidak bisa membuka dan mengakses aplikasi Microsoft Word di perangkat saya. Saat mencoba membuka aplikasi atau dokumen, muncul notifikasi bahwa akun saya telah dikunci karena terdeteksi melakukan…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T10:29:25.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 97%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Fauzan Putra
0
Reputation points
asked
2026-09-20T10:29:25.1433333+00:00
Fauzan Putra
0
Reputation points
0 answers
Account recovery options aren't working and I'm going in circles.
I'm trying to recover an old Microsoft account that I know the email of, but not the password. While trying to reset the password using the phone recovery method, it just says "use another recovery method," but I don't have any other recovery…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
asked
2026-09-20T03:18:47.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 64%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Schuyler Wright
0
Reputation points
edited the question
2026-09-20T10:12:05.8666667+00:00
Gérard Oomens
131.6K
Reputation points
Volunteer Moderator