Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,729 questions
1 answer
help with my subscription
I have a new computer and I'd like to add it to my account.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-11-06T19:14:05.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Al Reynolds
0
Reputation points
answered
2026-11-06T19:14:39.39+00:00
AI answer
1 answer
Replace Surface 4 laptop keyboard
Some keys do not show the letters associated to them which makes it difficult to work offsite.
Surface | Surface Laptop | Performance and maintenance
1,341 questions
asked
2026-11-06T19:13:47.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Courtney Smikle
0
Reputation points
answered
2026-11-06T19:14:24.6933333+00:00
AI answer
0 answers
Transfer a paid for Office subscription to a new computer
How do I activate my paid for Office subscription on a new MAC computer? I put in the code but it won't activate.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,054 questions
asked
2026-11-06T19:04:47.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Beehler
0
Reputation points
asked
2026-11-06T19:04:47.8433333+00:00
John Beehler
0
Reputation points
1 answer
problem with my subscription
problem with my subscription. is not installed on my computer.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,872 questions
asked
2026-11-06T19:03:22.5566667+00:00
Al Reynolds
0
Reputation points
answered
2026-11-06T19:06:51.39+00:00
AI answer
0 answers
copilot got greedy now limits you to how much you can use it unlike muse
copilot is losing users to chat gpt, grok, muse and other ais' with no real limits just limits on if it uses faster or slower repsonse. come on Microsoft you can do Better this is why more people are using linux and chrome now
Microsoft Copilot | Other
2,392 questions
asked
2026-11-06T19:01:11.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 66%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Scott Brown
0
Reputation points
0 answers
Not Recieving email from at least 1 specific email address
Hi, I've learned that my email isn't receiving email from people. Especially one specific email. I've checked my junk it's not there. They also keep getting a bounce back on my email too. With that being said, they have responded to emails. I've sent…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,534 questions
asked
2026-11-06T19:00:47.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 36%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Amanda McDonnell
0
Reputation points
edited the question
2026-11-06T19:08:34.08+00:00
Amanda McDonnell
0
Reputation points
1 answer
Microsoft Office 2024 product key
I need to transfer a Microsoft Office 2024 Professional Plus from one laptop to anther and I can not find the product key
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,560 questions
asked
2026-11-06T18:58:58.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sergiu Fatu
0
Reputation points
edited an answer
2026-11-06T19:11:56.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 71%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
z3rodaycve
80
Reputation points
1 answer
One of the answers was accepted by the question author.
Senders receiving error message: 550 5.7.1 Message lacks: SPF/DKIM/DMARC Auth Records
People have attempted to email my account and are given an error message - see screen shot below:
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,534 questions
asked
2026-11-06T18:58:58.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 51%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sonja Horn
0
Reputation points
accepted
2026-11-06T19:02:32.63+00:00
Sonja Horn
0
Reputation points
1 answer
securityissue, emails not being received; dark web warning received; critical email replies not being accepted
Outlook security issue, critical sent emails not being received; replies are not coming through? dark web warning received; critical email replies not being accepted, no notice or notice on blocks...
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,275 questions
asked
2026-11-06T18:58:33.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 54%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
William Piotrowski
0
Reputation points
answered
2026-11-06T18:59:30.7833333+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
wont let me donload a game
so this pc wont let me donload fortinite because it say you need to be 13 years old to donload any game but i am 13 years old
Windows for home | Windows 11 | Gaming
5,531 questions
asked
2026-11-06T18:55:29.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
spinn is cutey
0
Reputation points
accepted
2026-11-06T18:59:34.9+00:00
spinn is cutey
0
Reputation points
0 answers
How to fix information lost added to Spreadsheet in microsoft excel?
I cannot find saved information added to my spreadsheets in Microsoft Excel on my MacBookA Air after 7/8/2025 to present date. I had gotten a message a week ago that I was out of memory and to close apps. Since then I have not been able to see the many…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,775 questions
asked
2026-11-06T18:53:09.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Judy Shemtob
0
Reputation points
asked
2026-11-06T18:53:09.7266667+00:00
Judy Shemtob
0
Reputation points
1 answer
Update your recovery method to keep signing in
I keep getting a pop up saying "update your recovery method to keep signing in"
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,592 questions
asked
2026-11-06T18:52:15.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rif Rafson
20
Reputation points
answered
2026-11-06T18:52:55.88+00:00
AI answer
0 answers
Listing hyperlinks to file in a OneDrive folder
I have a number of files in a OneDrive folder which I want to list by name and hyperlink in an Excel spreadsheet
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,411 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
1 answer
Web-based Microsoft Planner - labels refuse to change when trying to rename them
Question: How do I reset the labels so they do not revert to the original names that I had selected for them? Issue Details: I edited and renamed the labels for my plan. I now want to rename them. I click on the "pencil" edit icon, delete…
Microsoft Teams | Microsoft Teams for business | Tasks | Other
Microsoft Teams | Microsoft Teams for business | Tasks | Other
Additional task-related features and issues within Microsoft Teams for business
413 questions
asked
2026-11-06T18:45:07.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lee, Dianne M. (DOC)
0
Reputation points
edited the question
2026-11-06T19:08:42.6666667+00:00
Lee, Dianne M. (DOC)
0
Reputation points
0 answers
Authenticator app will not allow me to log in on my phone
I need to log into my work account on my phone. When I am prompted to sign in through the authenticator app, it tells me to approve the request in my authenticator app and use the provided number if need be. The odd part is this is all taking place in…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,818 questions
asked
2026-11-06T18:42:54.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 70%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brittany Moore
0
Reputation points
commented
2026-11-06T19:10:25.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
0 answers
Pay-As-You-Go sign-up fails at the final step after card and 3-D Secure succeed, and I can't open a support request without a subscription
Hello, I'm trying to add a Pay-As-You-Go subscription to my existing Azure account so I can create a free-tier (F0) Speech resource. The account signs in to the Azure portal and has its directory, but it has no subscription. What happens On 6 November…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,149 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 93%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
Skype Credit
Hi, I have been trying to get my credit back that I have on my Skype account how do I go about getting this please?
Microsoft Teams | Microsoft Teams Free | Calls
Microsoft Teams | Microsoft Teams Free | Calls
Real-time voice or video communication between users on mobile devices or computers
448 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 32%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
my account was hacked
hello my account ******@outlook.com was hacked and now its asking for the email ******@outlook.com and ******@msaccountsafety.com
Windows for home | Windows 11 | Security and privacy
8,898 questions
asked
2026-11-06T18:39:45.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 53%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
micah rogerson
0
Reputation points
answered
2026-11-06T18:40:18.68+00:00
AI answer
2 answers
My camera is not working. I need it for the work that I do, telehealth.
See the information above. My camera is not working. It says the camera isn't working and won't turn on. There is nothing else for me to say about it. I don't know why.
Windows for home | Windows 10 | Settings
21,845 questions
asked
2026-11-06T18:35:23.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 4%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
carol washington
0
Reputation points
answered
2026-11-06T19:10:22.3233333+00:00
Ferdinand Nanalig
33,820
Reputation points
Independent Advisor
1 answer
30 day Security Info Replacement Not Working
I've been locked out of my main account for over 45 days now and everything important is linked to that email. I can't log in to many other things that send verification codes to my Microsoft email because it seems impossible to recover my Microsoft…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,818 questions
asked
2026-11-06T18:34:37.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
alexbackup
0
Reputation points
answered
2026-11-06T18:35:53.97+00:00
AI answer