Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
0 answers
Why does Anthropic Claude cost reporting in Azure Cost Management not provide the same resource-level visibility as Azure OpenAI?
We are using Anthropic Claude models in Azure AI Foundry and analyzing usage and cost through the Azure Cost Management API and Cost Details API. For Azure OpenAI resources, billing data provides resource and meter information that can be used to…
Cost Management
asked
2026-10-08T19:22:32.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 56.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jaganathan L
10
Reputation points
commented
2026-10-11T00:39:49.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,610
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to contact support
Why is it so hard to contact support? I'm getting billed for an unknown tenant ID. When I log in with the email address the bill is going to I only see my "normal" tenant ID. If I specifically try to login to that tenant ID and select…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-10T17:23:53.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Matthew Findley
0
Reputation points
accepted
2026-10-10T17:35:57.5533333+00:00
Matthew Findley
0
Reputation points
1 answer
Cancelling a subscription I keep getting bills for but no longer have access to
I was using Azure, clicking around, and I did something to the users (no idea what) - I lost access to that subscription or workspace or something. I had a little app running (nothing important) but I lost access to the subscription and I can't shut it…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-10T17:20:48.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 26%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
James Reyes
0
Reputation points
answered
2026-10-10T17:21:00.6033333+00:00
AI answer
0 answers
AADSTS5000228: Access to newly created tenant is denied.
Hi. I wanted to activate P2 trial for my existing Azure account. However, following the process I believe Azure did not allow to activate the free trial on my existing account and created a new account (with ID ******@domain.onmicrosoft.com). After I…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-07T14:20:27.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Eduard Buhali
0
Reputation points
commented
2026-10-10T16:56:33.7933333+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
I am unable to reactivate my subscription
Hello, I am unable to reactivate my subscription nor make payment when I go to invoices its says all paid. Please help me to reactivate my subscription Thanks
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-08T16:39:07.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 3%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
balbarak
0
Reputation points
commented
2026-10-10T15:52:20.0033333+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Azure subscription disabled — unable to pay locked invoice or create a support ticket
My Azure subscription is disabled. When I try to reactivate it, I’m asked to settle a past-due balance. The overdue invoice has Locked status. Clicking Pay now displays: “You can't pay this invoice in the portal. Please contact Azure Support for…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-09T12:49:46.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Name F
0
Reputation points
commented
2026-10-10T15:39:34.9966667+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
2 answers
I could see storage and networking charges, where i don't have any active resources in subscription. but rates are high
I have not used my subscription or the resources in the subscription for past 2 months, neither networking nor storage, but i was charged Rs 547.. This is unbelievable. none of my services are active but still i could see high charges. can you explain…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-10T05:17:59.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 44%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vaisshnavaramya BS
0
Reputation points
answered
2026-10-10T15:16:45.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 24%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
Walker Pollitt
320
Reputation points
1 answer
How do I create an Azure account? Can one credit card pay for multiple accounts?
tôi có mượng dùng 1 thẻ credit để đăng ký tài khoản của azure: ******@gmail.com nhưng khi add thẻ thì báo thông tin tên không đúng, mong được hướng dẫn cụ thể Moderator edit: Translated message to English I borrowed 1 credit card to register an account…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-10T02:54:06.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 86%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
nguyen thien
0
Reputation points
answered
2026-10-10T09:58:07.8666667+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
I am unable to reactivate my subscription.
subscription 'egrowe' is disabled. When I try to 'Reactivate' it, it takes me to 'Settle Balance' page. That page says 'You dont have any outstanding charges for ...' Help me reactivate my subscription.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-03T08:18:42.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kumar Thirumalaiah
0
Reputation points
commented
2026-10-10T09:21:15.2+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Azure AI Foundry no longer shows cached tokens for DeepSeek-V4.1-Flash (Global Standard)
I'm using DeepSeek-V4.1-Flash deployed via Microsoft Azure AI Foundry (Global Standard, model version 2026-09-10). Until about two days ago, Azure Foundry's Monitor showed cached-token usage for this deployment, similar to my other model, GPT-6-Luna.…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-10T03:37:19.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 32%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ruslan Makarov
0
Reputation points
asked
2026-10-10T03:37:19.91+00:00
Ruslan Makarov
0
Reputation points
1 answer
Key Vault HSM service cancellation is still generated
At that time, I wanted to use the “key vault”. I inadvertently chose the key vault HSM service and deleted it immediately, but we didn't know that it had a soft deletion, and we didn't use this service. The first time I used it, I really didn't…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-09T10:45:48.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 76%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
songjiawen
0
Reputation points
commented
2026-10-10T02:21:54.77+00:00
songjiawen
0
Reputation points
1 answer
Unable to Create Azure Billing Support Ticket – Accidental CNY 1,011.48 Charge
Hello Microsoft Azure Support Team, I need urgent assistance with an accidental Azure Cosmos DB charge of CNY 1,011.48. I unintentionally created a Cosmos DB resource, which generated unexpected charges despite no observed business usage. Invoice:…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-09T10:04:07.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 89%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
paper deep
0
Reputation points
commented
2026-10-09T14:38:22.4866667+00:00
paper deep
0
Reputation points
3 answers
Unable to create Azure billing support case – portal stuck in support loop
We need assistance from Azure Billing regarding payment methods for our production Azure subscription. Our current corporate credit card has been canceled and we need to establish an alternative payment method. Under our Azure Billing Profile, Microsoft…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-08-12T15:41:03.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 59%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amrick Singh
0
Reputation points
commented
2026-10-09T09:53:24.37+00:00
paper deep
0
Reputation points
0 answers
Azure Developer Support accidental purchase refund request
I accidentally purchased the Azure Developer Support plan on September 30, 2026. The Azure portal says the expedited refund option is unavailable. I submitted two Billing support requests, but both were categorized as Credit request for a scenario not…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-09T03:13:16.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 56.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
Bintao Zhong
0
Reputation points
asked
2026-10-09T03:13:16.1833333+00:00
Bintao Zhong
0
Reputation points
1 answer
Azure Pay-As-You-Go signup rejected for Kazakhstan company — unable to contact support
Hello Microsoft Azure Support Team, We are trying to create an Azure Pay-As-You-Go subscription for our legally registered Kazakhstan company, StayReady LLP (TOO), but Azure rejects the registration at the final step. Company information: Company:…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-08T05:57:07.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Eduard Mishkurov
0
Reputation points
commented
2026-10-08T10:53:02.0833333+00:00
Eduard Mishkurov
0
Reputation points
1 answer
Locked Bill on Azure - Support Request Created - No response
An invoice has been locked due to a card being declined. Made a contact support request on Azure over 1 week ago and no response to assist with unlocking the invoice. How else can I get into contact with Azure or try to unlocking the invoice. This was…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-08T05:44:14.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 75%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
M.L
0
Reputation points
answered
2026-10-08T10:24:56.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Salamat Shah
830
Reputation points MVP
0 answers
Why can't I use my credit?
I have a Microsoft Partner Network subscription that creates invoices for using Artifact Signing. I also have $700 partner-credit from PartnerBenefits on the same Azure account. The PartnerBenefit credit used to pay for the Artifact Signing. It no longer…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-06T17:52:47.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 85%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Robert Chafer
1
Reputation point
asked
2026-10-06T17:52:47.5433333+00:00
Robert Chafer
1
Reputation point
2 answers
One of the answers was accepted by the question author.
I am being charged for a cancelled service and I cant log a support ticket
I am being charged for a database that I created and deleted. However charges were ongoing
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-07-11T07:05:55.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siyabulela Sinqe
20
Reputation points
accepted
2026-10-06T11:53:11.09+00:00
Siyabulela Sinqe
20
Reputation points
0 answers
[Founders Hub] Startup account activation blocked by geo-verification - Project dong
Hi Microsoft for Startups Support Team, My startup project "dong" is currently onboarded in Founders Hub preview. When trying to activate the $200 Azure credits, the registration failed with "You are not eligible for an Azure free…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
1 answer
I am unable to create a new support request on billing
I am trying to create a new support request on billing but AI is giving response and unable to create a ticket to support human team so that I can reach to billing team on my case, how to do it? I have tried multiple times to do it but create a support…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-05T11:27:58.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 57.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Manoj kumar Gupta
0
Reputation points
answered
2026-10-05T11:28:11.94+00:00
AI answer