25,077 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

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Hotmail account blocked from sending (550 5.7.520 AS(4810)) and support replies bounce

My Hotmail account, [PII removed]@hotmail.ca, is blocked from sending email. Every message I send, to every recipient I've tried, bounces with: 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) It started on October 10,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T21:59:55.9333333+00:00
Jeremy Willuhn 0 Reputation points
edited the question 2026-10-11T10:41:24.99+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
0 answers

Change the birthdate on my account

Change the birthdate on my account i by mistakenly set my birthday year in 2025 i wanna change it but the edit profile is locked

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T09:52:30.1133333+00:00
Delta Datahub 0 Reputation points
edited the question 2026-10-11T10:39:57.2833333+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
0 answers

URGENT COMPLAINT – Microsoft Account Suddenly Disappeared, OneDrive Access Lost, 2FA Enabled, and No Support Response After Almost Four Days

Subject: URGENT COMPLAINT – Microsoft Account Suddenly Disappeared, OneDrive Access Lost, 2FA Enabled, and No Support Response After Almost Four Days I am extremely disappointed and frustrated with Microsoft's account recovery process and the complete…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T09:40:03.21+00:00
Mudassar Hafeez 0 Reputation points
1 answer

i had another microsoft account stolen via malware

I had a Microsoft account stolen via a token stealer, I have tried the recovery form but it is slow and is unclear if I need to replay to the escalation emails or submit another form. however, I have proof that I own the account via Microsoft family…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T05:19:16.42+00:00
Drago DracoMan671 0 Reputation points
edited the question 2026-10-11T09:03:47.57+00:00
MartMcd 2,670 Reputation points Volunteer Moderator
2 answers

How to send an email

I am trying to send an email applying for a course to improve my life and health, and I managed to send the email via another email provider, but outlook seems to be reporting my request to improve my life as “spam” and is refusing to allow me to do so…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-06T07:39:09.67+00:00
Tomas Rhys Andrews 0 Reputation points
edited the question 2026-10-11T08:33:15.19+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
2 answers

non receipt of emails through hotmail

Is Outlook restricting the amount of emails we can receive in hotmail?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-09T05:03:19.4633333+00:00
Gloria Medley MacDonald 0 Reputation points
answered 2026-10-11T07:56:48.9066667+00:00
Hornblower409 16,580 Reputation points
0 answers

repeated hotmail pop-up to review security methods

I got the microsoft email for new T's&C's, and now I get repeated hotmail pop-up to review security methods. Even though I am in hotmail, I still have to log in to check them, then I get another pop-up asking me if they look ok. When I close down the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T06:55:42.5+00:00
Art Expert Tutor 0 Reputation points
1 answer One of the answers was accepted by the question author.

My main microsoft acount got stolen and now has a @bibimail.net mail that has my codes and i cant fix it

It say's "We will sent a code to [Moderator Note: Personal Info Removed]@bibimail.net . To verify if this is your e-mail, introduce it here" Basically my microsoft account got stolen for some reason, I search the bibimail.net and that seems to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-28T15:45:39.4333333+00:00
Alexandre Delgado 25 Reputation points
commented 2026-10-11T05:09:48.8133333+00:00
Hornblower409 16,580 Reputation points
1 answer

How to stop the hacker is attempting to access my hotmail account from Singapore?

On April 9, 2026, I purchased two SIM cards at Vista Road in South Buona, Singapore. The sim cards had a 30-day expiry date, and the female clerk asked me for an email address for registration, I gave her my hotmail address. Then, starting on March 10,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-09T11:56:43.6733333+00:00
Al Chirng 0 Reputation points
answered 2026-10-11T05:07:06.9033333+00:00
Hornblower409 16,580 Reputation points
1 answer

where would xboxlivefamily.com send to so i can enable 2fa for fortnite

where would xboxlivefamily.com send to so i can enable 2fa for fortnite

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T20:41:50.9566667+00:00
Aiden Brock 0 Reputation points
answered 2026-10-10T20:42:32.61+00:00

AI answer

0 answers

Hacker purged inbox & deleted items – Need backend restoration of deleted emails

Hello Microsoft Community and Support Specialists, Earlier today, my account (******@outlook.com) was compromised by an unauthorized intruder who deliberately wiped my emails to cover their tracks. What happened: The hacker emptied my Inbox and purged…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T20:35:16.5033333+00:00
Bora Yıldırım 0 Reputation points
edited the question 2026-10-10T20:37:40.4+00:00
Bora Yıldırım 0 Reputation points
0 answers

my Xbox account is locked and I cannot get it back using the account recovery forms.

I have submitted 15 of them with all of my correct information with the account I've had for 10 years. I even included my card information which I've bought Xbox game pass for years. It will either not respond or it will tell me I did not include enough…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T19:27:19.88+00:00
Kaden Polillo 0 Reputation points
1 answer

How can I recover my stolen Microsoft account?

My Microsoft account was compromised a few months ago, and I believe the attacker changed the associated email address and security settings. Now, when I try to recover it, Microsoft says the email address isn't recognized. I still have access to the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T15:55:39.84+00:00
Yiğit Uygar 0 Reputation points
edited the question 2026-10-10T18:06:02.92+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
2 answers

Unable to change Outlook account password

Hello, I am trying to change the password for my personal Outlook account, but I keep receiving this error message: "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." I have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T03:11:39.1533333+00:00
Kiel Encinias 0 Reputation points
answered 2026-10-10T17:44:04.07+00:00
ROSEANNE BONNEY 0 Reputation points
2 answers

Delivery Failure: Outbound email blocked as spam (Error 550 5.7.520)

Dear Support Team, I am experiencing a delivery issue when sending emails from my Outlook account. My messages are being blocked by the generating server (DS3PR22MB289160.namprd22.prod.outlook.com). The remote server returned the following error message:…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T15:21:02.39+00:00
Nele Bieber 0 Reputation points
answered 2026-10-10T17:17:04.4933333+00:00
SD - IA 180.9K Reputation points Independent Advisor
1 answer

I received a notice about violating Microsoft’s terms of use or policy, claiming I posted under the Microsoft Store.

Is this email fake? It doesn’t explain who or what reported anything, or what the removed comments were. I don’t recall ever posting comments in the Microsoft Store—I’ve only submitted feedback in the Feedback Hub on bug reports and related issues, not…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-05T01:45:14.9933333+00:00
Anonymous
commented 2026-10-10T16:49:01.4366667+00:00
MetalManTN 0 Reputation points
1 answer

Strange display name associated with my email address

As the title states - cut-n-paste from another submission that Microsoft offered up. It seems this question has been asked before but when I click on the link I get taken to the home page for for Microsoft Q&A instead of the actual answer, which is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T13:07:48.5+00:00
Richard Hunt 0 Reputation points
commented 2026-10-10T15:37:46.3533333+00:00
Hornblower409 16,580 Reputation points
1 answer

I cannot create a new onedrive account using a new email address, keep getting account creation blocked

I am trying to create a new one drive account so that I can sign in with it on my tv and share only the folders I want it to access from my main account for security so not all files and folders are accessible on my TV logged in onedrive account. When I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T14:00:15.9666667+00:00
Sunil Bhudia 0 Reputation points
answered 2026-10-10T14:38:33.8866667+00:00
EmilyS726 271.9K Reputation points Independent Advisor
1 answer

My Microsoft account got got hacked

Hi so my microsoft acc got hacked and almost all my details got changed my origional email was [Moderator Note: Personal Info Removed]@gmail.com and now its something else

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-05T15:20:18.7533333+00:00
prashant baghel 0 Reputation points
edited a comment 2026-10-10T14:29:40.35+00:00
vslezinger 0 Reputation points
2 answers

I cannot sign into my hotmail due to the message is "The Microsoft account you've entered does not exist."

Dear support team I am writing for a help to recover my hotmail account, because I need the OTP that will sent to that email address from a third party website. Please help guide me though all the procedures. Sincerely

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T10:57:48.4+00:00
Kunathon Kim 0 Reputation points
answered 2026-10-10T13:44:03.6033333+00:00
EmilyS726 271.9K Reputation points Independent Advisor