2,268 questions
1 answer
Copilot forced us to move to the app and now has a daily limit
I was forced to move to the copilot app this morning on my Android phone despite trying to access my chat history from the Bing browser on the Samsumg Internet app on my phone. In moving to this app, I've subsequently lost months and months of chat…
Microsoft Copilot | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 75%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
0 answers
New Copilot app on IOS devices missing chat history
Hi, I've updated my Copilot app a couple of weeks ago and noticed that the old app has been deprecated. However, when I opened the new app and logged in using the same account. All my chat history is missing. I know that all the chat history are…
Microsoft Copilot | Other
2,268 questions
asked
2026-10-13T06:04:42.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 20%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Alvin Wibawa
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Copilot daily usage error reached on personal account after loading chat history
Copilot daily limit reached error after loading chat history "you've used your daily limit" and account gets locked for 24 hours. This can be reproduced on multiple devices, PC and Mac browsers, iphone mobile apps so this is an account problem…
Microsoft Copilot | Other
2,268 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 90%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Microsoft Edge -> [Copilot SIDEBAR]
Hey Folks, I'm wondering if anyone has advice, in-sight or steps to guide me back to the following; I actively use Copilot SIDEBAR CHAT while working in browser for my company infrastructure build. Today, I've ran into a bit of a roadblock &…
Microsoft Copilot | Other
2,268 questions
asked
2026-10-13T01:25:21.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 42%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESQ%3C/text%3E%3C/svg%3E)
Shelsey Quintino
0
Reputation points
edited the question
2026-10-13T03:21:35.9866667+00:00
Shelsey Quintino
0
Reputation points
1 answer
Copilot Message Limit
I have been using Microsoft Copilot Free for a little over a year to help me with my writing (purely as a structural assistant), and now that you have rolled out the concept of a message limit, I have been hamstrung. Everything I've found says that my…
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T21:34:34.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 47%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Benjamin Klaassen
0
Reputation points
answered
2026-10-13T02:41:01.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,960
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Issues accessing Copilot Web
I cant access copilot.microsoft.com in Chrome on my Android, it keeps redirecting me to the app store; why is it required to download to use now? Is there a way to continue using Copliot Web??
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T01:19:27.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 64%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Namewalker
20
Reputation points
commented
2026-10-13T01:07:14.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
14,015
Reputation points Microsoft External Staff
Moderator
2 answers
I want to log in to copilot using my Gmail account not Microsoft account
I've been using copilot for a few months now I have it log in using google account and a lot of conversation are saved in that account. Now when I was logging in to copilot this time I accidentally log in using Microsoft and click my Gmail account for…
Microsoft Copilot | Other
2,268 questions
asked
2026-09-17T11:09:14.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JNJN
5
Reputation points
answered
2026-10-13T00:24:11.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 24%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vaitoelau Kolia
0
Reputation points
1 answer
Co-Pilot unavailable and receiving this message - Service communication is currently unavailable: Initialization failed.
I am a paid subscriber to Microsoft Teams and am trying to use Co-Pilot and receiving this message - Service communication is currently unavailable: Initialization failed. What is going on?
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T05:42:23.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 34%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Todd Owens
0
Reputation points
answered
2026-10-12T23:38:46.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,695
Reputation points Microsoft External Staff
Moderator
1 answer
Missing Projects from Copilot.microsoft.com
Hello, I am seeing that others are or have experienced the same issue I have with my projects missing from copilot.microsoft.com. I am using my school account and once signed in, I don't have anything in notebooks and am unable to login to the legacy…
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T00:24:35.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Ayana Walker
0
Reputation points
answered
2026-10-12T23:36:33.0133333+00:00
Emma1-N
13,695
Reputation points Microsoft External Staff
Moderator
1 answer
AI editing, how many photos are free and what is the cost for more?
I have the family plan. I like to edit photos, but the AI editing seems to have stopped working. How many photos am I allowed to edit per month and how much does it cost to increase it?
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T14:11:21.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 75%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gary Meyer
0
Reputation points
answered
2026-10-12T23:29:11.2233333+00:00
Ian-T
14,015
Reputation points Microsoft External Staff
Moderator
21 answers
why does the new copilot have a daily chat limit?
I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …
Microsoft Copilot | Other
2,268 questions
asked
2026-09-08T04:14:58.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
john bryla
100
Reputation points
answered
2026-10-12T21:34:53.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
e
0
Reputation points
1 answer
THE TASK DOES NOT COMPLETE CORRECTLY AND I HAVE TO HAVE IT CORRECT ITSELF
Then I receive this message halfway through the fix: You're close to your monthly Tasks limit. Your Tasks refresh next month. I purchased Premium for what?
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T19:54:56.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
T-Viking
0
Reputation points
answered
2026-10-12T19:56:34.9533333+00:00
AI answer
1 answer
Office 365 Family plan
Hello, I have Family Office 365 subscription for many years, but actually, I am the only one use it. How can I have a proper plan that costs me less (justformyself vs. many users）。 Also, I suppose to have Copilot, but where is it? WHat it does and how to…
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T17:25:01.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 75%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYN%3C/text%3E%3C/svg%3E)
Yaoling Niu
0
Reputation points
edited an answer
2026-10-12T19:24:07.6+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
2 answers
Copilot Chat History Missing After September 2026 Refresh/Migration (Continue with Google vs Microsoft Sign-In)
I am requesting assistance recovering my Copilot chat history following the Copilot refresh/migration that occurred around September 22, 2026. Prior to the update, I had numerous important Copilot conversations saved in my account. When I accessed…
Microsoft Copilot | Other
2,268 questions
asked
2026-10-08T01:54:09.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jordan Bliss
0
Reputation points
commented
2026-10-12T17:05:04.19+00:00
Jordan Bliss
0
Reputation points
0 answers
URGENT: Business Identity No Longer Accessible
URGENT: Business Identity No Longer Accessible I previously used Copilot through a Google linked identity and accumulated several years of business-critical conversation history. I did not delete the identity, change tenants, or intentionally remove…
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T14:20:05.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lorraine Davis
0
Reputation points
asked
2026-10-12T14:20:05.9466667+00:00
Lorraine Davis
0
Reputation points
1 answer
Microsoft 365 Copilot issue: why Memory stays full even after “Delete all” attempt?
I have an issue: Microsoft 365 Copilot reports “Memory is full”, and deleted memories reappear after deleting and also after “Delete all”. Clearing chat history does not fix it. I would rather preserve my memories, but I’m willing to reset them to get…
Microsoft Copilot | Other
2,268 questions
asked
2026-10-11T06:20:27.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Marina Kulemzina
0
Reputation points
commented
2026-10-12T08:52:53.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,425
Reputation points Microsoft External Staff
Moderator
2 answers
How can I use Copilot without having to get the app?
Hello, whenever I login to copilot I get redirected to the app-store and when I request the desktop version it shows me a QR code. I already cleared my browser cache, but it doesn’t help. Any ideas how to fix it?
Microsoft Copilot | Other
2,268 questions
asked
2026-09-27T16:55:46.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 25%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
That1PlaneGuy
0
Reputation points
commented
2026-10-12T07:51:22.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
11,610
Reputation points Microsoft External Staff
Moderator
1 answer
why cant copilot open any word docs?
Microsoft Copilot | Other
2,268 questions
asked
2026-10-12T05:38:54.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 0%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DG
0
Reputation points
answered
2026-10-12T05:39:13.2133333+00:00
AI answer
1 answer
Copilot Questions
How many Copilot questions do I get a day with a free account? It is never the same amount. However, when I redirect (for an incorrect response) it immediately says You've reached your daily limit. Why?
Microsoft Copilot | Other
2,268 questions
asked
2026-10-11T14:01:32.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 59%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Papa
0
Reputation points
answered
2026-10-11T22:32:33.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
110.2K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Copilot Upgrade - and trouble
hello Im having major drama with Copilot and use - and BEFORE I upgrade if that's the problem I need to PLEASE speak with usage with a LIVE Customer Service Agent - NOT a BOT PLEASE Moved from Microsoft 365 and Office | Subscription, account, billing |…
Microsoft Copilot | Other
2,268 questions
asked
2026-04-24T03:31:57.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 86%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mark Thomas
25
Reputation points
commented
2026-10-11T20:38:42.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 78%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Thomas Dunlap
0
Reputation points