New Copilot app on IOS devices missing chat history

Alvin Wibawa 0 Reputation points
2026-10-13T06:04:42.35+00:00

Hi, I've updated my Copilot app a couple of weeks ago and noticed that the old app has been deprecated. However, when I opened the new app and logged in using the same account. All my chat history is missing.

I know that all the chat history are available as I have managed to see them using Export all activity history to download a CSV copy.

Another thing is that I see the message showing Copilot App just got a refresh. Your past chats, Copilot Tasks, and Copilot Health are coming soon. I understand that there is a sync issue, however, its been more than 2 weeks, when will this be fixed, or is there a way to fix this faster/permanently?

Thanks in advance.

Microsoft Copilot | Other
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