Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
1 answer
Subscription has expired
the MS Office suite, which i had purchased, has stopped working. It says my subscription has expired. However, I didn't have a subscription - I bought the suite years ago. what is the problem?
Microsoft 365 and Office | Other
asked
2026-10-11T23:43:57.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
E L
0
Reputation points
answered
2026-10-11T23:44:36.84+00:00
AI answer
2 answers
How to Locate and make current my desktop for Microsoft 365?
I have a Desktop computer and a Laptop. My Desktop is not listed on my Microsoft 365 account as current. How do I change that?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-11T21:27:23.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 1%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Irene Peterson
0
Reputation points
answered
2026-10-11T22:03:20.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,550
Reputation points
Independent Advisor
1 answer
What Subscriptions Do I have - are they duplicated?
I am billed for a Microsoft 365 Family subscription. (every September) When I go into my account it shows 0 for the number of people I'm sharing it with. When I log onto my wife's computer, she opens documents with Microsoft Family 365. I also get…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-11T18:51:55.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 23%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Greg Miller
0
Reputation points
answered
2026-10-11T19:27:07.4366667+00:00
John Jefferson Doyon
89,550
Reputation points
Independent Advisor
1 answer
Microsoft Bookings Glitch with Time Off
We have a guest user that is provided a service that is bookable through Microsoft Bookings. This user has a GMail account and not one of our orgs emails. She is not available to start receiving bookings until 10/31 so I added a Time Off for her.…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-11T18:14:23.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 6%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Megan Miranda
0
Reputation points
answered
2026-10-11T18:14:39.42+00:00
AI answer
2 answers
I LOST MY ACCOUNT, CONTACTED MICROSOFT FOR SUPPORT BUT RECEIVED NOTHING, EVEN A REPLY
I lost my microsoft account due to a hacker, I tried to change the password, but the hacker changed everything like the linked gmail. I tried to contact for support but received no replies or news (even tho I provided 2 old passwords of the accounts,…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 44%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
1 answer
redeem family 365 key fails at step 4
Step 4 , recurring billing , of redemption of Family 365 key fails
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-11T15:51:06.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
clive stephens
0
Reputation points
commented
2026-10-11T16:54:27.65+00:00
DaveM121
938.1K
Reputation points
Independent Advisor
2 answers
How to rent Microsoft 365 in Ecuador with a US credit card at our voting address in the USA
An 86 year old Vietnam Veteran's wife, a PhD in education, needs Microsoft 365 in our home in Ecuador. Microsoft says NO!!!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-11T11:54:23.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 50%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jacqueline Zaleski Mackenzie
0
Reputation points
answered
2026-10-11T13:54:29.8666667+00:00
EmilyS726
272.3K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Cannot open anything in office 365.
Have paid my subscription via pay ;pal in September so I am up to date. I cannot open any thing, I am blocked as if I had not paid. My account shows I have paid but it seems there is a strange e mail showing when I log in. It says it will send a code to…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-11T11:00:58.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Ian Harding
0
Reputation points
accepted
2026-10-11T13:08:10.69+00:00
Ian Harding
0
Reputation points
1 answer
What is about the popup <MEDIA>@logincd n.msauth.net upon signing in?
Everytime I want to sign in to my account, I see a popup window as seen in the clipped image below. I am afraid of proceeding just in case it is some kind of problem like spam or fraud. Please help.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-01-12T02:44:53.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 75%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chek Tay
0
Reputation points
answered
2026-10-11T11:11:11.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 74%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
عباس الدليمي
0
Reputation points
3 answers
How to recover all the Office 2016 registration keys purchased
Hello, I have a few old laptops and NUC computers that I had on them installed the Office 2016. I recently had to replace the harddrive (no recovery possible) and needed to reinstall Office 2016. I DO NOT WANT to install the Office 365. I just want to…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-09T10:56:01.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 22%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
NAFTALI HERSCOVICI
0
Reputation points
answered
2026-10-11T09:03:47.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 51%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bilal Younis Ahmad Jawarneh
1
Reputation point
1 answer
Microsoft Designer iOS App Fails to Generate Images (“Content couldn’t be generated”)
I’m experiencing a persistent issue with the Microsoft Designer app on my iPhone. When I enter any prompt, the app begins generating, shows the progress animation, and then fails with the message: “Content couldn’t be generated. Something went wrong.”…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
2 answers
Cannot update or change my phone number of my Microsoft account
I understand that I must add an additional phone number to my account before removing the old one, but there is no place to do this on my account profile.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-10T20:44:34.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 28.999999999999996%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lynne Berkstresser
0
Reputation points
commented
2026-10-11T02:10:05.76+00:00
EmilyS726
272.3K
Reputation points
Independent Advisor
3 answers
I can't speak to anyone and I need a refund! How to i get a hold of an actual human? The ai in unhelpful.
I was billed for a subscription I tried to cancel. I want my money back. I need to speak to someone immediately!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-09T23:43:12.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 22%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Taliah Kent
0
Reputation points
answered
2026-10-10T13:45:52.38+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
2 answers
unable to print from office365 application (Windows)
in my organization using conio printer and we are not able to print anything from m365 application such as excel,word,powerpoint where as i copy the content of file to notepad than i am able to print also i have checked printer settings and network…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-10T12:10:39.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Simran Priya
0
Reputation points
answered
2026-10-10T13:08:38.9433333+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Reinstall MS Office 2021
2 days Ago, My SSD get corrupted. then i install new SSD but default a man installed windows office 2016 edition and professional windows 11 install but my actually laptop is MS office home and student 2021 edition, how to reinstall MS office home and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2025-11-15T12:21:07.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
BIPUL KISHOR
40
Reputation points
accepted
2026-10-10T05:53:29.6766667+00:00
BIPUL KISHOR
40
Reputation points
1 answer
My personal Microsoft account still shows connected to a stale work organization = s3ga.onmicrosoft.com
I need to have the stale org, s3ga.onmicrosoft.com removed from my personal account. Remove the ghost work identity Remove the stale tenant binding Remove the corrupted routing rule Restore your personal account to a pure MSA I can be reached at…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-10T00:16:14.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 55.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeff Moyer
0
Reputation points
answered
2026-10-10T05:02:20.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
2,505
Reputation points
Independent Advisor
1 answer
emails not loading or sending
When I go to my email outlook inbox , it does not download new messages. In addition, I can't sent any messages
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-10T00:44:20.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Shelley Louw
0
Reputation points
commented
2026-10-10T01:20:47.3966667+00:00
John Jefferson Doyon
89,550
Reputation points
Independent Advisor
3 answers
I cannot renew my Microsoft 365 subscription.
Every time I try to renew I get a “something went wrong, try again later” message.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-09T19:49:33.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 69%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michael Chow
5
Reputation points
answered
2026-10-09T22:06:36.0933333+00:00
EmilyS726
272.3K
Reputation points
Independent Advisor
3 answers
how do i get into contact with an agent?
this is frustrating,how do i get into contact with an agent?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-03-17T22:10:03.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 72%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jonathan Lucero
10
Reputation points
commented
2026-10-09T19:32:42.04+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
1 answer
I purchased Microsoft 365 but cannot figure out the profile I used
Hello, I recently got a new computer and with that I purchased Microsoft 365. When I did that Microsoft made my create a domain name, and therefore I purchased 365. Now I have another email that was created ******@outlook.com but it is now showing 365…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,319 questions
asked
2026-10-09T14:50:58.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 56.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marcie Schwartz
0
Reputation points
answered
2026-10-09T16:44:13.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.9K
Reputation points
Independent Advisor