30,131 questions with Outlook | Windows | Classic Outlook for Windows | For business tags

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2 answers

How do I add someone to a "safe senders list" in Outlook?

How do I add someone to a "safe senders list" in Outlook?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-04T14:53:06.49+00:00
Leonard Sperling, M.D 0 Reputation points
answered 2026-10-04T15:21:34.08+00:00
Helen Luu 3,300 Reputation points Independent Advisor
2 answers

new outlook Adobe can't open

Dear Microsoft Support, We are experiencing an issue with New Outlook where users are unable to open PDF attachments directly from emails. We have already tried the following troubleshooting steps: Closed Outlook completely. Checked the following…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-01T10:56:29.52+00:00
Telman Garakishiyev 5 Reputation points
commented 2026-10-04T12:37:55.1433333+00:00
Helen Luu 3,300 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Outlook popout windows always small

When I get a new email, I double click it to open a pop up window to read the email, the window is small. I then resize/maximize the window to read it better. When I click new email, a pop up window pops up that is mall. I then resize/maximize the window…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-12-02T08:17:02.6666667+00:00
Johan Groenewald 166 Reputation points
commented 2026-10-03T17:07:38.0366667+00:00
chris sutton 0 Reputation points
2 answers

Outlook 2024 (POP/PST): Search does not index HTML email bodies (IFilter issue)

Hello, I am facing a persistent search issue in Outlook 2024 (using POP accounts with .pst data files). The search function only returns results if the keyword appears in the Subject line or in the name of an attachment. Words inside the email body are…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-06T21:08:03.09+00:00
bernard Andri 5 Reputation points
commented 2026-10-03T13:53:29.78+00:00
bernard Andri 5 Reputation points
4 answers

Email issue

I have an email address I am trying to add to me outlook account and it isn't working. [Moderator note: Personally Identifiable Information removed]@aoglobelife.com

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-02T18:51:08.12+00:00
Sammi Davidson 0 Reputation points
edited the question 2026-10-02T20:33:39.82+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
1 answer

ONE DRIVE LINK IS MISSING FROM CLASSIC OUTLOOK SIDEBAR

The OneDrive link that was on the sidebar in the classic outlook had disappeared. I followed your instructions on adding it back in, which worked while I was logged in. However, after logging off and returning later in the day, the link to the OneDrive…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-02T16:52:45.2133333+00:00
DARLENE TROUTMAN 25 Reputation points
commented 2026-10-02T18:43:47.6933333+00:00
Lin v 1,545 Reputation points Independent Advisor
2 answers

how do i cancel a out of office in outlook mail

how do i cancel an out of office message in outlook mail

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-01T17:22:25.0233333+00:00
Nancy Quiring 0 Reputation points
edited a comment 2026-10-02T18:12:09.96+00:00
Lin v 1,545 Reputation points Independent Advisor
1 answer

My Original Outlook (desktop) starred folders (in "Favorites") keep getting removed out of My Favorites at the top.

My Original Outlook (desktop) starred folders (in "Favorites") keep getting removed out of My Favorites at the top. Why does this keep happening?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-25T00:19:45.0366667+00:00
Tina Marbury 0 Reputation points
commented 2026-10-02T15:18:23.77+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Encryption

There is no encrypt in my options in outlook email. how can I encrypt my messages.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-01T14:09:00.26+00:00
Sarita Yadav 20 Reputation points
commented 2026-10-02T12:58:26.9666667+00:00
Jayden-P 3,210 Reputation points Independent Advisor
1 answer

Category Disappears in Sent Box

When use in the Newforma plug in to file emails it uses the Category column to tag as "filed". This tag appears for a few seconds then disappears in the Sent folder. We have tried an office repair and have the latest version of Classic…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-01T14:49:15.3233333+00:00
YajairaC 0 Reputation points
edited a comment 2026-10-02T12:31:41.8933333+00:00
Aetherin 2,505 Reputation points Independent Advisor
2 answers

Hi I need to remove my email domain

Hi I need to remove my email domain as its no longer supported

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-01T08:35:41.1533333+00:00
Brent 0 Reputation points
commented 2026-10-02T09:23:20.85+00:00
Kristen Tran 2,040 Reputation points Independent Advisor
2 answers

Desktop outlook

can't find link to upgrade outlook as I can't sent invites they only let me set up events.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-30T23:36:27.55+00:00
tracey butler 0 Reputation points
commented 2026-10-02T07:06:59.07+00:00
Elena-VH 1,890 Reputation points Independent Advisor
3 answers

keep getting "your organizations policies are preventing us from completing this action for you.

keep getting "your organizations policies are preventing us from completing this action for you.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-11T17:10:11.98+00:00
Laszlo Bakonyi 0 Reputation points
edited a comment 2026-10-02T06:42:53.0966667+00:00
Hornblower409 16,075 Reputation points
1 answer

Pdf attachment getting blocked in Classic Outlook 2024

I bought an airline ticket today and it does not appear in my Classic Outlook 2024 program. It does not even show a paperclip symbol that there is an attachment. It just says outlook blocked access to the following potentially unsafe attachment. It does…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-02T01:35:35.56+00:00
Kelvin Stoner 20 Reputation points
answered 2026-10-02T02:27:28.5833333+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
1 answer

Outlook Automated

I am trying to find a way where when receiving an email from a team member making an introduction to a potential customer who is cc'd on the intro email where I can have a template automicatically sent to the cc'd potential customer. Is this possible?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-01T15:41:48.93+00:00
Chris Walsh 0 Reputation points
commented 2026-10-01T22:42:20.4666667+00:00
Ruby Nguyen 2,800 Reputation points Independent Advisor
2 answers

How do I recover the auto populate feature when typing email addresses

How do I recover the auto populate feature when typing email addresses?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-30T21:07:23.7666667+00:00
Solo-Gabriele, Helena M 0 Reputation points
commented 2026-10-01T22:37:47.66+00:00
Chris-D 1,690 Reputation points Independent Advisor
2 answers

emails are stuck in my outbox since I updated my licence

Since updating my licence emails are not sending, they remain stuck in the outbox

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-01T21:43:11.17+00:00
Susan Grayson 0 Reputation points
edited an answer 2026-10-01T21:52:21.21+00:00
Ivory 1,825 Reputation points Independent Advisor
2 answers

Unable to see emails

I am unable to see emails stored in folders in my outlook account. I get an error message that says " your request cannot be completed right now." I am able to see the emails on my phone.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-30T15:57:26.6666667+00:00
Cheryl Brady 0 Reputation points
commented 2026-10-01T18:17:48.54+00:00
Ruby Nguyen 2,800 Reputation points Independent Advisor
2 answers

My outlook will not search emails?

The Search option will not search any emails in my Outlook 365, windows 11.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-22T18:49:15.5733333+00:00
CAS Closing 10 Reputation points
answered 2026-10-01T13:29:08.2533333+00:00
JP D 0 Reputation points
1 answer One of the answers was accepted by the question author.

Emails move to Journal instead of folder

In an attempt to move emails to a folder I selected 'journal' instead. Now I cannot find the journal to retrieve my emails. How do I find the journal to retrieve my emails?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-30T20:51:19.1533333+00:00
Gibbs,Cynthia 20 Reputation points
accepted 2026-10-01T13:07:02.8866667+00:00
Gibbs,Cynthia 20 Reputation points