Microsoft 365 and Office OneDrive For home Windows

1 answer

THERE IS AN ERROR FROM YOUR END NOT ACCEPTING MY SUB

I KEEP GETTING AN ERROR UPDATING MY PAYMENT METHOD. I HAVE TRIED A NUMBER OF CARDS, SAME ISSUE. THEN IT SAYS THERE IS AN ERROR FROM YOUR END. I NEED TO PAY MY SUB FOR THE YEAR. I CANT FIND ANY OTHER SUPPORT EMAIL TO SOLVE THIS. IT'S SO COMPLEX. HOW CAN I…

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Ant S 0

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Craig Long 18,655

1 answer

Autosave prompt

Totally complicated. Can you please fix autosave feature! It is on, it is off, it is on. I always want it on - everywhere! Please fix this on my whole computer to always be on. The toggle does not work when opening documents on my desktop. This is…

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TA Strong 0

edited a comment

Craig Long 18,655

3 answers

Turning OneDrive backup off and on

I use Windows 11 on a PC. I synced my computer to OneDrive to backup my files. However, I want to access my files locally (i.e., on my computer) rather than via the OneDrive>Name Personal path so that I can work on files even when offline. Yet right…

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QLad 0

edited a comment

Craig Long 18,655

1 answer

Office 365 installed yesterday, now cannot open files.

When opening Word or other document I get select an app to open this file. I cannot find icons for Word etc to put on task bar. When opening a document all icons except PDF are empty boxes Microsoft 365 is not on the list of apps on the start menu, but…

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Suzette Lyon 0

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Stefan Blom 353.8K MVP Volunteer Moderator

2 answers

I don't understand the new one drive!

I have used a personal one drive account for a few years and keep all my docs on it. Recently I uploaded some photos, some from one drive and some from a memory card, I put to save them to one drive, but they did not go to my personal account and I…

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Carey Baff 0

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Stefan Blom 353.8K MVP Volunteer Moderator

2 answers

Can I share my One drive files with my second account

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Gabriel Diaz 0

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EmilyS726 270.7K Independent Advisor

1 answer

moving photos to new folders

I am no longer able to move groups of photos from one file to another in onedrive. I can still use the "move to" button to move one photo at a time. Is there a bug or glitch, or maybe an update that has created this issue? Moving one photo at a…

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Dave and Ann Casaus 0

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Paulo GM 72,675 Independent Advisor

1 answer

My Gmail account is lost, and that Gmail account was signed in to Microsoft Office on my laptop. I no longer have access to that Gmail account. I want to transfer the Microsoft Office account associated with that Gmail to another Gmail account. Is that po

My Gmail account is lost, and that Gmail account was signed in to Microsoft Office on my laptop. I no longer have access to that Gmail account. I want to transfer the Microsoft Office account associated with that Gmail to another Gmail account. Is that…

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BISWAJIT BISWAL 0

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Lucus-V 13,485 Microsoft External Staff Moderator

3 answers

Storage for One Drive

Why is Windows One Drive telling me that I have 5GB of storage instead of 1.1TB of storage?

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Charles James 0

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John Jefferson Doyon 88,935 Independent Advisor

1 answer

Why does Office 365 install downgrade OneDrive version

I've just discovered another huge flaw with Office / OneDrive. I have lovingly reinstalled a fresh version of Windows 26H2. Everything was working fine with OneDrive. Until this morning - when OneDrive refused to sign me and I was getting all manner of…

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Mike C 0

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Lucus-V 13,485 Microsoft External Staff Moderator

4 answers

Microsoft 365 installed yesterday. icons or access to Word, Excell or Powerpoint.

When opening Word or other document I get select an app to open this file. I cannot find icons for Word etc to put on task bar. When opening a document all icons except PDF are empty boxes One drive says backed up and sync

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Suzette Lyon 0

answered

DaveM121 937K Independent Advisor

0 answers

Managing photo files in OneDrive - the 'Settings' option isn't anything like what instructions say to do

I don't get into OneDrive too often, but I've found THOUSANDS of duplicate and triplicate files in my 'Photos' folder. Various 'Help' topics indicate I should log into OneDrive, navigate to 'Settings' and 'File Management' (or similar) and manage them…

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Mark Walker 5

2 answers

THE MICROSOFT ONE DRIVE UPDATE AND 365 UPDATE IS ****

Cannot even download my file one by one or batch from one drive all the files are still in onedrive if i go to support page it gives the previous versions images which had the select option this one does not. pls fix this and anyway can i get all files…

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JAINIL 0

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Kai-H 27,975 Microsoft External Staff Moderator

2 answers

how to recover files after a sync error

OneDrive did an automated dump of a large number of files a few days ago but the files did not all get successfully backed up. My HDD still seems to indicate the files are occupying space, i.e. no big changes is HDD storage but many files on OneDrive…

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Ian Murray 0

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Emmanuel Santana 40,205 Independent Advisor

2 answers

my office 365 family plan shows i only have 5gb of OneDrive capacity when i should have 1tb of capacity. How does this get fixed?

My office 365 family plan shows i only have 5gb of OneDrive capacity when i should have 1TB of capacity. How does this get fixed?

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Keith Evans 0

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EmilyS726 270.7K Independent Advisor

1 answer

problem with onedrive authentication

WE Have been in four, long chat sessions about this already. Before our last break, you left me with the following text to use in order to resume our last session: Tonight we accomplished something important: ✅ Confirmed your Microsoft account is…

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CynthiaWilliams-2722 0

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CynthiaWilliams-2722 0

3 answers

Help with One drive

I have an old computer and it won't let me update. So I can't get to my one drive. Whenever I try to get on a system that's like, am I church, I can't get on because they have their own system. How can I get on OneDrive? I have things I need.

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Lora Broehm 0

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John Jefferson Doyon 88,935 Independent Advisor

1 answer

Can't access files locally while syncing to OneDrive

OneDrive is taking forever to sync all my files (5% synced after 24 hours). But that is not what troubles me. I can't access my files locally. If I click on the Documents folder in File Explorer, the path it shows is OneDrive>QLad…

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QLad 0

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EmilyS726 270.7K Independent Advisor

1 answer

How to find renamed iPhone photo in OneDrive

Please decipher the new name assigned to iPhone photos auto-saved to OneDrive. Use 20260916_202544321_iOS.jpg for example. The first set of numbers appears to be the date taken, September 16, 2026, but what does the next string of number mean?

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SharonG 0

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Jhun Buala 5,815 Independent Advisor

2 answers

One Drive Storage Space

I no longer want to pay for Microsoft Office Program which was on my computer when I purchased it. Now I am unable to upload any photos to my computer because the space has been reduced. How do I disconnect One Drive from these files? Everything I…

asked

Sharon Hallax 0

answered

Jhun Buala 5,815 Independent Advisor

Microsoft 365 and Office | OneDrive | For home | Windows

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16,227 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

THERE IS AN ERROR FROM YOUR END NOT ACCEPTING MY SUB

Autosave prompt

Turning OneDrive backup off and on

Office 365 installed yesterday, now cannot open files.

I don't understand the new one drive!

Can I share my One drive files with my second account

moving photos to new folders

My Gmail account is lost, and that Gmail account was signed in to Microsoft Office on my laptop. I no longer have access to that Gmail account. I want to transfer the Microsoft Office account associated with that Gmail to another Gmail account. Is that po

Storage for One Drive

Why does Office 365 install downgrade OneDrive version

Microsoft 365 installed yesterday. icons or access to Word, Excell or Powerpoint.

Managing photo files in OneDrive - the 'Settings' option isn't anything like what instructions say to do

THE MICROSOFT ONE DRIVE UPDATE AND 365 UPDATE IS ****

how to recover files after a sync error

my office 365 family plan shows i only have 5gb of OneDrive capacity when i should have 1tb of capacity. How does this get fixed?

problem with onedrive authentication

Help with One drive

Can't access files locally while syncing to OneDrive

How to find renamed iPhone photo in OneDrive

One Drive Storage Space