2,411 questions
1 answer
I dont want more AI, is it time to leave windows?
I don't really want a useless at best and malicious at worst AI making this worse. Cortana was a MASSIVE failure and was incompetent to do anything. Can Microsoft commit to an AI free version without the useless tech than ruins the experience while…
Windows for home | Windows 11 | Apps
asked
2026-10-03T08:53:48.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anath
0
Reputation points
answered
2026-10-03T10:07:06.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,155
Reputation points
Independent Advisor
4 answers
I tried to upgrade to windows 11 Ver 26H2 but got message unable to update
I am running Windows 11, version 25H2 (repair version) and tried to upgrade to the new windows 11 V26H2 via windows updates (appeared as available to update) but got a message unable to install try again. So I tried and quickly came back said completed…
Windows for home | Other | Windows update
1,579 questions
asked
2026-10-01T15:20:29.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 32%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Thomas Gottschalk
0
Reputation points
edited an answer
2026-10-03T10:06:59.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 78%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
TiSKE TiSKE
0
Reputation points
1 answer
How to change other payment method of OneDrive from VietNam.
Hello, currently my Microsoft payment method is Visa, and i can't change to our local bank transfer nor mobile wallet. I want to renew my subcription but can not due to the issue. Before, i supcripted succesfully once by bank transfer and mobile…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,205 questions
asked
2026-10-03T09:22:56.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 91%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jun Wang
0
Reputation points
edited an answer
2026-10-03T10:06:27.7766667+00:00
Nathan Roberts (SN)
13,701
Reputation points Student Ambassador
Volunteer Moderator
3 answers
Cannot get the Windows Insider builds
Why am I getting these messages in the uploaded images if I have a personal laptop with Windows 11 Pro Beta? For some reason I am prevented from sending optional diagnostic data to Microsoft, which means I won't get Windows Insider builds. How can I…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-22T04:49:33.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lufi Garrido
0
Reputation points
commented
2026-10-03T10:05:56.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,245
Reputation points Microsoft External Staff
Moderator
0 answers
Reset Authenticator
I have a windows business account for my small business. I recently had my phone replaced due to the other one breaking and lost all my authenticator details. Now when I try and do anything with respect to windows - try to get into apps including email…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,549 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 14.000000000000002%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
1 answer
YouTube ui formatting issue directly linked to a specific account.
On one of my YouTube accounts, the videos are directly connected together and the titles and YouTuber names are smaller, there is also a huge space on the side of the website. I am on iOS on mobile and I am using the YouTube website on Google Chrome, so…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,128 questions
asked
2026-10-03T01:58:05.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 39%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mercury Stars
0
Reputation points
answered
2026-10-03T10:01:05.9533333+00:00
Gérard Oomens
132.5K
Reputation points
Volunteer Moderator
1 answer
Minecraft/Xbox account has been unlinked from Microsoft account and I can't access my purchases
The last time that I tried to play Minecraft, I got a login error (no information beyond "Something went wrong in the login process"), so I went to Minecraft.net to try to figure out the issue. When I tried to log in on Minecraft.net, it asked…
Windows for home | Other | Gaming
4,358 questions
asked
2026-09-30T14:05:10.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 50%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Caleb Poock
0
Reputation points
commented
2026-10-03T09:58:39.8933333+00:00
Vikki-T
11,245
Reputation points Microsoft External Staff
Moderator
1 answer
Product Key Activation
My product key activation was not finalised due to failed billing card details registration
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
255 questions
asked
2026-10-03T09:58:16.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 80%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gbenga Falodun
0
Reputation points
answered
2026-10-03T09:58:29.1266667+00:00
AI answer
1 answer
Troubleshoot issues with Microsoft SharePoint Foundation. sprred sheet not open so please help to reopen this my link
Sorry, something went wrong Item does not exist. It may have been deleted by another user. Technical Details Troubleshoot issues with Microsoft SharePoint Foundation. Correlation ID: [Moderator note: personal identifiable Information removed] Date and…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,170 questions
asked
2026-10-03T09:05:19.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 11%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mahesh Borse (Consumer Bank, KMBL)
0
Reputation points
edited an answer
2026-10-03T09:58:21.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,545
Reputation points
Independent Advisor
1 answer
Compromised Account Recovery
Hello, I wanted to ask a question about a compromised account. A few days ago I had been receiving texts from my friend that all my accounts were compromised, luckily I regained control of most of them. My only problem now is Microsoft, as trying to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,937 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 57.99999999999999%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Microsoft office home and student deactivate from 1st october 2026 ..sign in error occured.
after sing in attempt..same error found Correlation Id: 3c2205dd-faa9-4525-bc22-3d97b0a3bdc5 Timestamp: 2026-10-03T05:52:09.000Z DPTI: dfbf37e091fe9a696e789de646a86e87f9e6818653a773231d1395e4e70eefb6 Message: An unexpected error occurred. Tag: 7q6ca…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,604 questions
asked
2026-10-03T06:24:15.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 64%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jitendra Mapari
20
Reputation points
commented
2026-10-03T09:56:39.6633333+00:00
Jitendra Mapari
20
Reputation points
1 answer
Unable to change birthdate on under 13 account (Family organizer email unknown)
I'm currently 16 years old. I have a microsoft account that I made a few years back which I recently used to buy Minecraft, but I can't enable multiplayer play on that account since it's below 13 (I put its birthdate as 14 Oct 2013 for some reason that…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
311 questions
asked
2026-10-03T09:54:52.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 52%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Savio Moras
0
Reputation points
answered
2026-10-03T09:55:08.07+00:00
AI answer
2 answers
i received the following in outlook calendar - we've blocked your account! Your photos and also a Security Warning Action Required
how to removed the blocked calendar and resolve the security action required. This happened after installing the Link to Windows and Phone Link apps on my iPhone and Windows desktop,
Windows for home | Windows 11 | Apps
2,411 questions
asked
2025-12-16T18:15:34.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rick Rose
10
Reputation points
commented
2026-10-03T09:53:30.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 25%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Wendy Snyder
0
Reputation points
15 answers
Microsoft Copilot: Chat history disappeared after update – “Chats and content couldn’t finish syncing”
After today’s Microsoft Copilot app update, all of my previous Copilot conversations disappeared from one of my Microsoft accounts. The issue occurs across multiple devices and platforms: Acer Aspire 3 – Copilot app Tablet – Copilot app Copilot on…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
295 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 11%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
WebView2 problem
Trying to open WhatsApp and get the message "Install WebView2". Why I try to install WebView2 I get the message that it's already installed. WTD?
Windows for home | Windows 11 | Apps
2,411 questions
asked
2026-10-01T08:53:40.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 10%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Simon Hayes
0
Reputation points
commented
2026-10-03T09:49:13.48+00:00
Vikki-T
11,245
Reputation points Microsoft External Staff
Moderator
1 answer
Urgent Request for Refund or Activation of AI Humanizer Subscription
Dear Microsoft Support Team, My name is Baba-ali Sallau Saidu. I made a subcrition for AI Humanizer on Tuesday, September 29, 2026, at 6:21 PM, using my Verve card ending with 4487. I was charged NGN 5,199.00, and the money was deducted from my Jaiz Bank…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,881 questions
asked
2026-10-03T08:51:06.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 19%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
saidu sallau baba-ali
0
Reputation points
answered
2026-10-03T09:48:23.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.3K
Reputation points
Independent Advisor
2 answers
How to fix a Windows Shell experience Suspension
Clicking on any desktop icon gets no response. Task Manager shows Windows Shell Experience is suspended. Could that be the problem and how to fix it
Windows for home | Windows 11 | Performance and system failures
32,545 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 39%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
1 answer
Bottom section of KCOM webmail has disappeared
KCOM webmail is fine except several times lately the bottom section keeps disappearing so for example if i want to delete several emails there is no choice at the bottom of the page to enable me to say delete all and I cannot scroll to the bottom of all…
Microsoft Edge | Website issues | Windows 10
Microsoft Edge | Website issues | Windows 10
Troubleshooting website display or functionality issues in Edge on Windows 10
1,748 questions
asked
2026-10-02T07:59:42.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 0%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Curtis
0
Reputation points
commented
2026-10-03T09:45:32.0266667+00:00
Vikki-T
11,245
Reputation points Microsoft External Staff
Moderator
0 answers
I lost my twisted cape
Hello, I would like to report an issue with a cape being removed from my inventory. When minecraft dungeons 2 became playable I joined and got the twisted cape on both dungeons 2 and bedrock/java edition. 4 days later (when I'm writing this message) I…
Windows for home | Windows 11 | Gaming
5,405 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 60%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Mouse problem
My new Logitec M185 mouse will not connect to my Asus laptop
Windows for home | Windows 11 | Devices and drivers
24,547 questions
asked
2026-10-03T09:41:27.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Ralph Goldstein
0
Reputation points
commented
2026-10-03T09:44:35.5033333+00:00
Ralph Goldstein
0
Reputation points