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How to generate a historical OneDrive folder sharing and access report for the past 2–3 years?

Hi everyone, We have a client who uses a dedicated Microsoft 365 account with an E3 license as a central file storage system, basically using OneDrive as an alternative to a traditional file server. The main OneDrive account holds multiple folders, which…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-05T22:56:11.4933333+00:00
Koshila Dodantenna 0 Reputation points
edited an answer 2026-11-06T00:47:30.63+00:00
Dora-T 2,075 Reputation points Independent Advisor
2 answers

an update crashed my surface 2 go product and I have a Driver Verifier DMA Violation blue screen on Windows 11

I need some guidance. I have a blue stop screen code--Driver verifier DMA violation on my Surface 2. It is getting lost in a repeated circle of that blue screen and the bitlocker recovery screen.. I have tried to force stop and it is not working. The…

Surface | Surface Go | Safety and security
asked 2026-11-05T20:14:12.7366667+00:00
Enas Lahdo-Messick 0 Reputation points
answered 2026-11-06T00:46:43.5733333+00:00
S.Sengupta 33,091 Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How can I reach a PERSON to ask about an unrecognized charge that is not on my billing history

I have made 40+ phones calls and spent hours online trying to find a HUMAN who can assist me with an unknown charge on my credit card that is NOT on my subscription list or order history. Does anyone have a real phone number for a real person? This…

Windows for home | Other | Apps
asked 2025-09-15T19:16:31.1833333+00:00
Hania 25 Reputation points
commented 2026-11-06T00:46:23.8866667+00:00
SANDRA HENSLEY 0 Reputation points
1 answer

Microsoft Account and Email in a mess - how to FIX

I set up my wife's Microsoft Account using Office 365. On her laptop running Windows 11 26H2 but she also uses her Samsung android phone. Her account is say Moderator note: PII ******@outlook.com she logons to that on PC. However her Email is on VM…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-05T16:24:56.93+00:00
Graham Marriott 20 Reputation points
edited the question 2026-11-06T00:44:56.3833333+00:00
Emma1-N 14,895 Reputation points Microsoft External Staff Moderator
0 answers

Azure Confidential VM Backup (Preview) fails after V5 to V6 upgrade - Error: Backup is not available in this region

I am trying to use the preview feature for Confidential VM backup. I upgraded my VM from V5 to V6 and successfully registered the RestorePointSupportForConfidentialVMV2 feature in my subscription. However, manual backups still fail after 7+ hours. Azure…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,834 questions
asked 2026-11-06T00:44:42.4233333+00:00
GinaLiu-4648 0 Reputation points
0 answers

Hola, actualmente estamos probando el nuevo Outlook para M365 Apps for Enterprise.

¿Dónde puedo encontrar mis notas en el archivo en línea dentro del nuevo Outlook?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-06T00:42:06.4333333+00:00
Scott Daniel 0 Reputation points
1 answer

Multiple subscription charges

I have over 200 dollars in subscription charges in one month. I would like to speak to a real person instead of trying to wade through all the forms, computer answering. How to do that? I have spent 2 hours all ready trying to figure this out!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T00:41:41.69+00:00
SANDRA HENSLEY 0 Reputation points
answered 2026-11-06T00:41:59.51+00:00

AI answer

2 answers

External monitor not working

My external monitor works for a day or two only. What can I do for the monitor to work?? I have tried several settings but still no luck!

Surface
Surface

The Surface family includes Surface Pro, Surface Laptop, and other Surface products. Surface is designed to help organizations, students, and consumers be more productive.

126 questions
asked 2026-11-05T21:06:53.99+00:00
Mario Bonati 0 Reputation points
answered 2026-11-06T00:41:02.8133333+00:00
S.Sengupta 33,091 Reputation points MVP Volunteer Moderator
1 answer

PHONE number change

I need to change my phone number on by Microsoft account. How do I this?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T00:38:54.37+00:00
melissa seymer 0 Reputation points
answered 2026-11-06T00:39:35.0866667+00:00

AI answer

2 answers

MS365 Personal

I just purchased the subscription for MS365 Personal and cant find it.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T00:04:24.6233333+00:00
Amy Parker 0 Reputation points
answered 2026-11-06T00:38:54.73+00:00
Estrella721 47,570 Reputation points Independent Advisor
2 answers

Cannot edit message format in Outlook

How can I fix this? I have tried correcting all formatting and settings for messages in email system

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T00:01:49.17+00:00
answered 2026-11-06T00:38:54.5666667+00:00
Kai-Ex 2,480 Reputation points Microsoft External Staff Moderator
1 answer

PPT on iPad slideshow projection problem after update to 2.115.2 Nov 3 2026

Since PowerPoint for iPad updated automatically to 2.115.2 on 3 November 2026, slide shows no longer project correctly over a wired HDMI connection. Instead of a full-screen slide, the projector mirrors the entire iPad screen, and thus the slide is…

Microsoft 365 and Office | PowerPoint | Other | iOS
Microsoft 365 and Office | PowerPoint | Other | iOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

44 questions
asked 2026-11-04T17:13:41.8033333+00:00
CG 0 Reputation points
commented 2026-11-06T00:37:23.6733333+00:00
Xavier-D 14,270 Reputation points Microsoft External Staff Moderator
1 answer

All emails in Inbox have magically disappeared. It is not a filter issues.

All my emails have disappeared from my inbox. This has happened before. It is not a filter, archive, delete issues. They just magically disappeared for no reason. Last time, someone walked me through how to restore them - how do I get help?

Outlook | Web | Outlook.com | Email
asked 2026-11-05T15:59:45.4933333+00:00
Claudine Hughes 0 Reputation points
answered 2026-11-06T00:36:16.6866667+00:00
Emma1-N 14,895 Reputation points Microsoft External Staff Moderator
3 answers

Azure for Students – Foundry deployment blocked by error 715-123420 – Request for internal risk review

Hello Microsoft Q&A Team, I am using an Azure for Students subscription to conduct hands-on experiments with the official Microsoft Learning AI-300 GenAIOps labs. Issue: Azure AI Foundry deployment blocked by error 715-123420 On October 23, 2026, I…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

193 questions
asked 2026-10-23T10:22:25.1066667+00:00
fan 0 Reputation points
commented 2026-11-06T00:35:03.46+00:00
fan 0 Reputation points
4 answers

Unauthorized Charge

I do not use any of your apps not even mail way are you charging me without my approval? I did not even give you my new card number! I am mad about this fake charge! I want it reversed and do not ever use my card again!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-05T22:12:16.0733333+00:00
Henry Rychlicki 0 Reputation points
commented 2026-11-06T00:34:35.1733333+00:00
EmilyS726 277.8K Reputation points Independent Advisor
1 answer

How to remove totally, Trojan:Win32/HeavensGate.RPY!MTB from my computer?

How to remove totally, Trojan:Win32/HeavensGate.RPY!MTB from my computer?

Windows for home | Windows 11 | Security and privacy
asked 2026-11-06T00:33:03.9833333+00:00
Hugo Rocha 0 Reputation points
answered 2026-11-06T00:34:19.1666667+00:00

AI answer

0 answers

Sole Microsoft 365 Administrator Locked Out - Account Recovery Assistance Required

Dear Microsoft Support Team, I am requesting assistance with recovering access to a Microsoft 365 business account associated with a company for which I was the sole administrator. My administrator account has been temporarily locked for security…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-06T00:34:04.1+00:00
Mauro Rossi 0 Reputation points
2 answers

trouble installing Windows cumulative updates after an incomplete language pack removal

I'm having trouble installing Windows cumulative updates after an incomplete language pack removal. Could this be related to leftover language components, package dependencies, or corrupted system files? How can I check what's still installed and figure…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-11-05T22:30:21.1+00:00
Williams Noah 20 Reputation points
answered 2026-11-06T00:33:11.6666667+00:00
Domic Vo 36,745 Reputation points Independent Advisor
1 answer

Access bukle please help me

I have a buckle on my access account, ask me for my email and code and put the information and inmediteally aske me again the same , other and other time. Please help me

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-05T15:47:08.05+00:00
Juan Pablo Garcia 0 Reputation points
answered 2026-11-06T00:32:48.0233333+00:00
Emma1-N 14,895 Reputation points Microsoft External Staff Moderator
1 answer

Does SmartScreen reputation carry over after deleting and recreating an Artifact Signing account?

If I delete my Artifact Signing account and later create a new account and certificate profile using the same identity validation, the docs say the profile gets a new EKU. Does SmartScreen publisher reputation carry over to the new profile, or does it…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,666 questions
asked 2026-11-06T00:31:06.88+00:00
재환 김 0 Reputation points
answered 2026-11-06T00:32:06.15+00:00

AI answer