A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Hello CG,
Thank you for the detailed report.
Since the issue began immediately after PowerPoint updated to version 2.115.2 and can be reproduced on another iPad, this does appear consistent with a regression in the latest app update rather than a problem with the presentation or HDMI adapter.
However, Microsoft Q&A is a public community forum, so we cannot confirm whether the issue is already registered internally or provide an estimated fix date. You did the right thing by submitting in-app feedback, as this sends the relevant diagnostic information directly to the PowerPoint development team.
For now, the practical workaround would be to present from the Mac, where the files still display correctly, and monitor the App Store for a newer PowerPoint update.
You may also contact Microsoft Support to have the issue formally documented and checked for any known service-side advisory. Here is how to contact them:
Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.
- Visit this website: Contact - Microsoft Support
- Type Contact in the search box.
- Now click Get help, and Select Ask our support assistant or Sign in to contact support below.
- Chat with the support assistant like in the screenshot
- Select contact support and it should take you to the Products and services tab, and choose either Microsoft 365 and Office category.
- On the Category tab, choose Technical support.
- Go to Confirm.
- You can now choose the option of Chat with a support agent on your web browser.
Please keep PowerPoint updated and let us know if a later version restores full-screen projection.
Have a nice day.