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my mail directly receive in archive

my mail directly receive in archive .how to fix it

Outlook | Web | Outlook.com | Email
asked 2026-10-07T03:46:59.69+00:00
answered 2026-10-07T04:23:54.38+00:00
Francisco Montilla 30,725 Reputation points Independent Advisor
1 answer

New Outlook (desktop)

I was recently reviewing some emails in my Outlook desktop app. As soon as I would click on one in my inbox and it opens in the reading pane, became read, it would literally disappear before I could even move my mouse/cursor. Yes, I checked my Archive…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-05T19:07:43.2066667+00:00
HanksMom 0 Reputation points
commented 2026-10-07T04:23:22.7+00:00
Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
1 answer

USB4 Root Router USB4 Host Router Handshake problems

I have spent many hours trying to fix this problem. I have an MSI Aregis RS2 Ultra7 265K desktop. This has a Dedicated USB4 Thunderbolt type C port on back panel. The problem is high speed memory card and readers that ask for 40gps speed somehow do not…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-05T19:26:12.18+00:00
Glen Titanic 0 Reputation points
commented 2026-10-07T04:22:14.81+00:00
Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
2 answers

Intermittent LogonUI.exe - EXCEPTION: Breakpoint during Windows Sign-in

We are investigating an intermittent Windows sign-in issue where the following popup appears during the authentication process: LogonUI.exe - EXCEPTION: Breakpoint A breakpoint has been reached After closing the popup, the screen may turn black or…

Windows development | Windows API - Win32
asked 2026-10-06T08:07:28.11+00:00
Wanicha Inburan 0 Reputation points
commented 2026-10-07T04:21:55.5466667+00:00
Percy Nguyen (WICLOUD CORPORATION) 80 Reputation points Microsoft External Staff Moderator
2 answers

Disable Hello PIN

Whichever medium (Copilot or remote tech support). With Copilot several hours during the last Three Days, this AI is Stupid, as for remote tech support, out of 2 sessions today, neither tech assoc. sent the session recover info., each made a change(s),…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-10-04T01:37:07.0833333+00:00
Kevin M. Wilson 0 Reputation points
commented 2026-10-07T04:21:03.8566667+00:00
EmilyS726 271K Reputation points Independent Advisor
1 answer

LOCKED OUT NO ACCESS

I am locked out of my personal Outlook email account. I know the email address and password, but Microsoft is requiring verification. The verification SMS is not arriving and the verification code to my backup email is also not arriving. I have tried the…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-07T03:39:45.3+00:00
Elizabeth James 0 Reputation points
commented 2026-10-07T04:20:50.5933333+00:00
Elizabeth James 0 Reputation points
1 answer

How to fix the Bookings app issues with creating phantom teams sessions that do not existing in bookings app

I create a service with all of the correct parameters and have deleted and recreated it a number of times. I use the event web part in sharepoint to display the services link so people can register. The link from the sharepoint event webpart. I have…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-10-04T18:32:34.3866667+00:00
Roberta Baker 0 Reputation points
edited a comment 2026-10-07T04:19:34.2+00:00
Kai-Ex 1,575 Reputation points Microsoft External Staff Moderator
1 answer

No bitlocker recovery key ever set up.

I cannot access my computer because it is asking me for a bitlocker recovery key and it was never set up. how do i access a recovery key to get back into my computer?

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-07T04:19:12.69+00:00
terry lymon 0 Reputation points
answered 2026-10-07T04:19:26.6866667+00:00

AI answer

1 answer

copilot Authentication required error

I'm unable to unlock Copilot, Microsoft 365 personal account MacOS. Authentication required will not work

Microsoft Copilot | Other
asked 2026-10-05T19:56:48.35+00:00
David Wish 0 Reputation points
commented 2026-10-07T04:19:21.2166667+00:00
Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
1 answer

GameInput Redist Service timed out failing to stop error 10029

Currentl have this issie mentioned above. In the services it shows it constantly in the state of stopping regardless of reboot. It prevents games from registering any mouse or controllwr inputs specifically bedrock minecraft. Forcing it to stop isnt an…

Windows for home | Windows 11 | Gaming
asked 2026-10-05T23:58:01.4633333+00:00
ABL 0 Reputation points
commented 2026-10-07T04:18:22.0333333+00:00
Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
3 answers

My microsoft account "******@gmail.com" got hacked

Hello sir My microsoft account "@gmail.com" got hacked some one change my recovery email and password, my recovery email is same as user name "@gmail.com" please restore my "******@gmail.com" as recovery email again thanks

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-05T10:28:44.18+00:00
harshvardan sathe 0 Reputation points
commented 2026-10-07T04:18:16.4566667+00:00
harshvardan sathe 0 Reputation points
1 answer

Unknown email folders on MSN outlook.

I use Outlook at have an msn.com email address. I just noticed I have three email folders that appear to be in Vietnamese, which I did not add. When I tried to delete the email folders, I received a message that the folders could not be deleted from the…

Outlook | Web | Outlook.com | Email
asked 2026-10-06T00:28:40.6266667+00:00
Gay Niermann 0 Reputation points
commented 2026-10-07T04:17:49.24+00:00
Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
0 answers

My Outlook/Hotmail account was compromised with sky market

My Outlook/Hotmail account was compromised. The password has been changed and there are no new unauthorized sign-ins. However, all emails in Outlook Web and Outlook Mobile are displaying "Private Toolkit & Data Hub",…

Outlook | Web | Outlook.com | Email
asked 2026-10-07T04:17:23.4733333+00:00
KONG 0 Reputation points
0 answers

Adding a person to a family subscription

Hi My subscription has run out. My partner and I would like to share a family account. His subscription has run out can I add him to a family account once his has run out?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-10-07T04:16:47.61+00:00
Keeli Hennessy 0 Reputation points
1 answer

Renewe of Subscription

l would like to renew my email address and account with Microsoft Business Standard please, but a single Licence Moved from Microsoft 365 and Office | Access | For home | Windows

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-07T03:12:49.9466667+00:00
Gayle Leith 0 Reputation points
edited the question 2026-10-07T04:15:41.2366667+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 Pro was activated on this same PC before a BIOS update. Immediately after the BIOS update, activation was lost.

Same Microsoft account, same motherboard and PC. Device still appears in my Microsoft account. Activation Troubleshooter failed. Errors are 0xC004F211 and 0x803F7001. Windows is Retail channel and currently has the generic Pro key ending 3V66T. I need my…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-07T03:31:45.1433333+00:00
Steven Hupfer 0 Reputation points
answered 2026-10-07T04:15:40.1366667+00:00
GsN5034 - IA 78,175 Reputation points Independent Advisor
1 answer

Windows freezing and auto restarting

Hi, My client's PC keeps randomly freezing and auto rebooting on its own. I've checked Event Viewer and audited repeated errors when the incident happened. Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem…

Windows for home | Other | Performance and system failures
asked 2026-10-07T04:14:01.33+00:00
John Le 0 Reputation points
answered 2026-10-07T04:14:20.8266667+00:00

AI answer

1 answer

Intel PTT EK certificate chain incomplete – AIK enrollment fails (HTTP 400)

Hello Intel Support, Windows AIK certificate enrollment fails on my Intel PTT firmware TPM, which blocks Call of Duty's Secure Attestation. The TPM itself reports healthy. System: - CPU: Intel Core i9-14900KF - Board: ASUS PRIME Z790-P WIFI, BIOS 1836 -…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-10-06T23:20:18.79+00:00
Faisal Abdullah 0 Reputation points
answered 2026-10-07T04:13:45.93+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,740 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to create exchange mail user if that user already exsisit in entra id

I already have entra id users. But those users not visible in exchange admin under the contacts(Becasue email license not allocated those users) .So im unable to add those users to any group or distribution list. When i try to create mailuser contact in…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,428 questions
asked 2026-10-01T19:53:14.8266667+00:00
Naveen viduranga 0 Reputation points
accepted 2026-10-07T04:13:37.3733333+00:00
Naveen viduranga 0 Reputation points
1 answer

Can't activate my windows?

I was working with a live agent when I got disconnected. Please reconnect.

Windows for home | Windows 11 | Accessibility
asked 2026-10-07T03:36:33.92+00:00
Arian Mowlavi 0 Reputation points
answered 2026-10-07T04:13:36.6633333+00:00
Francisco Montilla 30,725 Reputation points Independent Advisor