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My Microsoft Word No Longer Opens My Documents...

My MS Word recently started NOT reading or allowing me to open up my documents. Each and every time and each document I try to open gives this message:

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-17T17:36:30.54+00:00
Al Wallace 0 Reputation points
answered 2026-10-17T18:17:59.4833333+00:00
Stefan Blom 354.6K Reputation points MVP Volunteer Moderator
2 answers

how to enable preview in documents

in documents when i want to see the preview of the file i get error message how can i fix it?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-10-17T17:43:04.5166667+00:00
Dr. Lana kotlin 0 Reputation points
answered 2026-10-17T18:17:14.56+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
0 answers

compte bloque

Bonjour, Je n'arrive plus à accéder à mon compte Microsoft. Dans Microsoft Authenticator, mon compte apparaît comme verrouillé et je ne reçois aucune demande d'approbation, on me demande un code sur l'application alors que j'y suis deja. Pourriez-vous…

Microsoft Security | Microsoft Authenticator
asked 2026-10-17T18:12:49.0366667+00:00
Ninon Jaunet 0 Reputation points
2 answers

Billed by Microsoft monthly

I think I may have established a Microsoft 365 account in 2019 for a business that is now closed. I can no longer access the account, and I want to cancel any remaining subscriptions and a continuing recurring charge associated with it. Please help me…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-17T17:52:09.7633333+00:00
Brian McDonald 0 Reputation points
answered 2026-10-17T18:10:01.76+00:00
BabybooHN 3,465 Reputation points Independent Advisor
1 answer

Hacked Microsoft account linked to Minecraft - attacker changed email and password

Hello, Recently my Minecraft account got hacked through a fake Discord verification system, and the attacker changed the email and the password of my Microsoft account, so I cannot log in to my Microsoft account anymore. Details: The attacker's email…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T15:08:14.54+00:00
abdelrahman reda 0 Reputation points
commented 2026-10-17T18:09:55.9933333+00:00
Virginia M 42,465 Reputation points Independent Advisor
2 answers

speak with an agent

switch from premium to family plan now. I have premium and I have a family plan product code

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-17T17:17:33.1566667+00:00
Dan Lukaczer 0 Reputation points
answered 2026-10-17T18:09:19.2033333+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
0 answers

la page admin center ne fonctionne pas avec mon compte office365 a1 for faculy

tous les roles sont affectes [ admin general ] admin exchange : fonctionne azure: fonctionne admin center ne fonctionne pas Status: Urgent

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-17T17:49:17.39+00:00
Admin Test 0 Reputation points
edited the question 2026-10-17T18:08:09.41+00:00
Ryan-N 16,420 Reputation points Microsoft External Staff Moderator
2 answers

Issues registering for AI-103 exam

Dear Support Team, I’m a resident (and tax resident) of Ukraine and therefore, when registering to exams I specify the country as Ukraine and my Ukrainian address. Currently, I’m travelling and physically I’m not in Ukraine. I was trying to submit…

Community Center | Not monitored
asked 2026-10-17T17:48:03.3066667+00:00
Andrii Veremii 0 Reputation points
answered 2026-10-17T18:07:22.78+00:00
simo-k 97,305 Reputation points Volunteer Moderator
2 answers

How to fix scaling issue on my PC

When I restarted my computer everything got resized so it was tiny and when I go in and rescale everything to look normal, but then other things become huge and unuseable such as word. It changes back to tiny everytime I restart my computer. All of my…

Windows for home | Windows 11 | Display and graphics
asked 2026-10-17T17:20:44.28+00:00
Roxanne M 0 Reputation points
answered 2026-10-17T18:03:08.1366667+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
0 answers

Lost Access to Microsoft 365 Admin Center - No Accessible Global Administrator Account

Hello, I appear to be locked out of administrative access to my Microsoft 365 tenant. The tenant is active and functioning normally: Email is working Users can sign in Licenses are assigned and active MFA is working However, none of the accounts I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-17T18:02:45.4433333+00:00
Sergio Corona 0 Reputation points
1 answer

Office 2019

I have installed Office 2019 on Macbook Air but while starting, it says that Microsoft Excel or Word is not activated. I tried many times but it says product key already used whereas I have opened the box and installed the product key by myself. Tried to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-17T09:13:06.19+00:00
Adam Barai 0 Reputation points
recommended 2026-10-17T18:01:25.8466667+00:00
Stefan Blom 354.6K Reputation points MVP Volunteer Moderator
1 answer

My account has been hacked, how can i recover it ?

I received email that alias of my account has been changed, it seems my account has been hacked and associated with new email and i cant reset my password or change aliass anymore - original alias ******@gmail.com was changed to hackers alias…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T18:00:00.0133333+00:00
Matej Vasilko 0 Reputation points
answered 2026-10-17T18:01:24.2+00:00

AI answer

3 answers

Spellcheck is not working; Editor says 0%

This happened today. Yesterday, everything was working fine. Today, spellcheck and grammar check have stopped working, and I get an "editor score 0%" message when I hit Spelling and Grammar. I have made sure my language is US English, made sure…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-15T22:11:54.5033333+00:00
BookAuthor 0 Reputation points
commented 2026-10-17T18:00:23.2633333+00:00
Stefan Blom 354.6K Reputation points MVP Volunteer Moderator
2 answers

Paid on Sept 14. 2026.

Paid on Sept 14, 2026. Was taken out of bank account. Got message due. Did what you all said to do and now I been charged twice for this. Need to get refunded for one back. $138.52. Thanks Joseph

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-17T12:51:20.7466667+00:00
Joseph Montoya 0 Reputation points
edited the question 2026-10-17T17:59:37.14+00:00
Stefan Blom 354.6K Reputation points MVP Volunteer Moderator
2 answers

Microsoft adminstrator account change

i just brought a new laptop and as the new user my brother logged in to my account , so that his account got registered for microsoft 365 basic subscription , i want that subsription to be shifted to my account.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-17T17:25:50.32+00:00
Venkat Sadvik 0 Reputation points
answered 2026-10-17T17:59:35.6733333+00:00
EmilyS726 273.7K Reputation points Independent Advisor
2 answers

How do I fix this

How do i get out of the aptio setup utility screen on my stgaubron desktop computer that i was only able to use a little

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-17T17:26:36.17+00:00
Jeremiah Anderson 0 Reputation points
answered 2026-10-17T17:59:14.06+00:00
Ivan B 125.3K Reputation points Independent Advisor
2 answers

Hotmail account recovery unsuccessful — no access to recovery phone number

Hello, Someone helped me create my personal Hotmail account around 2015 and registered his own phone number as the recovery number. I can no longer contact him or access that number to receive verification codes. The password I remember is not accepted,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T17:12:27.9466667+00:00
mehrdad daghayeghi 0 Reputation points
answered 2026-10-17T17:56:27.64+00:00
Virginia M 42,465 Reputation points Independent Advisor
1 answer

How to repair something every time i try and open a word or excel doc

Every time i try and open word, i get this screen When i select repair, something seems start, then it just disappears and I'm back to the same issue

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-17T17:55:32.6366667+00:00
John Issa 0 Reputation points
answered 2026-10-17T17:55:48.71+00:00

AI answer

2 answers

What is the difference between Document 365 Annual plan and MS 365 Personal.?

I appear to be subscribed to both and don't know which one to keep.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-17T14:51:50.3133333+00:00
Anna Murphy 0 Reputation points
commented 2026-10-17T17:53:42.4533333+00:00
Stefan Blom 354.6K Reputation points MVP Volunteer Moderator
2 answers

HOW TO FIX ALL INCOMING EMAILS GOING TO JUNK

I HAVE INDICATED THAT IT IS NOT JUNK AND INDIVIDUALLY TRANSFER TO INBOX. I CHECK IF IN CONTACT BUT FUTURE MAIL STILL END UP IN JUNK.

Outlook | Web | Outlook.com | Email
asked 2026-10-17T17:48:26.8533333+00:00
Laroma Dukes 0 Reputation points
answered 2026-10-17T17:49:54.05+00:00
Sk Mastanbi 0 Reputation points